Report: Effective Team Working and Communication Case Study

This report analyzes a case study focusing on Abdul's challenges in managing a remote team and strategies for effective team management. It explores the application of the Rubin, Plovnick, and Fry's GRPI model to improve team effectiveness by clarifying goals, roles, processes, and interpersonal relationships. The report identifies essential team roles such as Shaper, Implementer, and Completer Finisher, and discusses the positive impacts of effective teamwork, including better problem-solving, increased innovation, and enhanced personal growth. Finally, it addresses barriers to effective team working identified in the scenario, such as lack of trust, different mindsets, poor listening skills, and physical separation. The analysis highlights the importance of collaboration, communication, and diversity in achieving team goals and organizational success. Desklib provides a platform for students to access similar solved assignments.

Report on a case study

Table of Contents

Introduction......................................................................................................................................1
How can Abdul develop an effective team and what theoretical model can be used......................1
What are the types of roles that are needed to create an effective team?........................................2
What type of impact can effective team working have on team success.........................................3
What are the barriers to effective team working identified in this scenario?..................................4
Conclusion.......................................................................................................................................5
References........................................................................................................................................6

Introduction
Team management is defined as the ability of the manager to carry out the team activities
with good coordination and executing the task and accomplishing the common goals. It basically
involves a proper team and manager along with the communication and objectives and also the
positive culture within the team. It is important to have effective team Management because it
supports employees in feeling more productive and motivated towards the organization (Soni,
2020). The following discussion is based on the case study of Abdul who is managing the entire
team but they are working on a remote basis and are facing conflicts in communication and many
more issues. Therefore the below report is based on the strategies of effective team Management
adopted by Abdul and what theoretical model can be used for the same. Moreover the below
report provides the insight of the type of roles which are needed to create an effective team. The
type of impact and effective team working have on team success and barriers to effective team
working identified in the scenario is also discussed in the below discussion.
How can Abdul develop an effective team and what theoretical model can be
used
Abdul can develop effective team management with the help of various strategies.
Communicating directly and transparently is one of the strategies. As per the given scenario the
team members were not communicating effectively and there was no proper communication
therefore it is suggested to Abdul that he can plan the proper interaction flow among the
employees so that communication level can be maintained. Offering a clear vision is another
strategy. As per the given scenario Abdul must clear the goals and objectives of the task which is
performed by the team so that they can be clear which task is assigned to whom and how they
can perform it effectively. This helps in focusing the individual task in order to achieve the
common objective. Encouraging team collaboration is also one of the strategies. As per the given
scenario integration among the team is lacking and therefore collaboration is highly encouraged
by Abdul so that the proper coordination and cooperation can be maintained by the team
members. Delegating tasks with care is also another strategy. As per the given scenario the task
assigned to each and every member was not clear so therefore Abdul must delegate each and
every task in a systematic way so that the sequential conducting of the activities can be
maintained by the team members by supporting each other with their own skills and abilities.
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Providing the constructive feedback and recognition is one of the strategy. As per the given
scenario Abdul must develop the feedback system and reward system for hard and smart work by
the team and for every individual in the team. this helps in increasing the motivation and
boosting the energy to perform better for the next project. Overcoming remote work challenges
is an another strategy. As per the given scenario every member in the team was working from the
on places which means they were conducting the meeting and communicating in a virtual
Manner. This is why the team was facing the problem but if Abdul tries to overcome the remote
work challenges by coordinating with the communication flow with proper planning and
executing it with an appropriate implementation then it can overcome the remote work
challenges (Sankaran, Vaagaasar and Bekker, 2020).
Abdul must use the effective team management model that is the Rubin, Plovnick and
Fry's GRPI model of team effectiveness. This is a model of team effectiveness which are
proposed by the authors in early 1977. It stands for the goals, roles, processes and interpersonal
relationships. it is basically represented in the form of pyramid diagram which generally outlines
the four basic parts of the team which are required to be effective. Talking about the first part
that is the goals, Abdul must define the objectives of the team in a proper and appropriate
manner so that the desired results can be drawn out and the communication must be clarified
with the team members so that the priorities and expectations can be met easily. Talking about
the second part that is the rolls, Abdul must define the roles and responsibilities to each and
every member in a well defined manner so that they can accept their duties and the leader as well
who will be managing them to achieve the common goal. Talking about the third part that is the
processes, Abdul must clarify the process of decision making and the process of work so that the
delegating of the task and working can be done in a systematic and sequential manner without
any complications and conflicts. Talking about the fourth part that is the interpersonal
relationships, Abdul must maintain the good communication and trust along with the flexibility
among the entire team members to accomplish the project objectives. This is a model which is
simple and helps in encountering the team related problems and drawing out the solutions
accordingly (Chaudhury, Gadre, Schneider and Bartholomew, 2019).
What are the types of roles that are needed to create an effective team?
There are different types of roles which are needed to create an effective team. Shaper is
one of the roles. These are the team members who focus on how they can make that team
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focused on the new ideas and innovation. These are the people who are action oriented and
motivated by themselves. Implementer is another role. These team members are also action-
oriented people and know how to maintain the environment. They are practical and help in
executing each and every task of the team on a final basis for better productivity and growth.
Completer finisher is also one of the roles. These are the people who are the individuals that
observed the fine details and always strive for perfection (Gryshova, Petrova, Tepavicharova and
Gutsul, 2019). These are introverted people but are more valuable in the positive work
environment because they support in pushing the other team members to produce the good
quality work. Plant is also another role. These are the members who balance the team in the
brainstorming process and even in the conflicts as well. Monitor evaluator is one of the roles.
These members are the thought oriented who are rational thinkers who are very practical rather
than emotional in order to solve any of the problems in a strategic management with proper
planning. Specialist is another role. These people are also thought oriented and have in-depth
knowledge of how they can contribute in the area of expertise who are having the set of skills to
perform a particular task in a perfect manner. Coordinator is also one of the roles. These people
are the people oriented individuals who have good communication skills and always try to
interact with other people so that the coordination and cooperation can be maintained among the
team for better motivation and accomplishing the goals. Teamwork is also another role. These
are also the people oriented individuals who make sure to avoid conflicts and promote
collaborations. Resource investigator is another role. These people always enjoy exploring the
new opportunities in order to find the market opportunities and maintain the stability in the
marketplace with a positive attitude (Super, 2020).
What type of impact can effective team working have on team success
There is a positive impact of effective team management on the entire team's success.
Better problem solving strategies is one of the positive impacts. This is because effective team
management has a tactic to formulate the strategies so that the problem-solving behaviour can be
maintained among the team members which results in solving the conflict among them.
Increased potential for innovation is another positive impact. This is because effective team
management has a tactic to improve the ideas and thoughts of the team members so that they can
think innovatively and creatively to execute the project in a successful manner. Happy team
members are also one of the positive impacts (van Knippenberg, Nishii and Dwertmann, 2020).
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This is because its active team management has a tactic to motivate and encourage the
employees to work harder and smarter with the help of recognition and other boosting methods
to the Employees. Enhanced personal growth is also another positive impact. This is because
effective team management always formulate the strategies for personal growth and development
of the employees so that they can be motivated and encouraged to work in a team to their full
potential with proper effectiveness and efficiency. Boosted productivity is also another positive
impact. This is because effective team management has a tactic to train and educate the
employees according to the goals and objectives of the team which ultimately result in the
improved productivity and also the improvement areas for the future in order to have better
decision making capabilities. Smarter risk taking by the employees with fewer mistakes helps in
expanding the creativity and also opens the doors for more opportunities for growth with less
burn out while working in the team. All these are the positive impacts of effective team
Management which can have on the successful nature of the team in order to accomplish the
goals and objectives of the team members (Santos, Morris, Caetano and Neumeyer, 2019).
What are the barriers to effective team working identified in this scenario?
There are several barriers to effective team working which is identified in the given
scenario. Lack of respect and trust is one of the barriers in the given scenario which is identified
among the team members. This is identified because there was no coordination communication
among team members and was facing difficulty in managing the task. Different mindset is
another barrier identified in the given scenario. People in the team have different backgrounds
and diversify the culture and that is why they are having different styles of working (Cleary,
Slattery, Flammia and Minacori, 2019). A poor listening skill is also one of the identified barriers
in the given scenario. Team members are not listening to the higher authorities and not even their
lower authorities and it was becoming difficult for each and every member to accomplish the
task with the poor listening skills of each and every team member who are working remotely in a
virtual manner. Lack of alignment around goals is also another identified barrier in the given
scenario. Team members were not having a proper communication flow and therefore they were
not aligned with the goals and objectives of the team. Physical separation is another identified
barrier given in the scenario along with the knowledge deficits and internal competitiveness
which is followed by the information hoarding and organisational silos (Колот, Христич and
Полик, 2020).
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Conclusion
It is concluded that team management is an important concept to learn and study so that
its applications can be applied in real world organisations. This is because collaboration and
integration among the people who are working for the common goal is important in order to
avoid conflicts and promote diversity in order to achieve the new ideas for the execution of the
task within the organisation. Therefore it is important to analyse the development of effective
team strategies and theoretical models which can be used in an appropriate manner. It is essential
to examine the different types of roles which are needed to create an effective team. It is
necessary to determine the type of impact on the effective team working which can have on the
team's success. It is significant to assess the barriers to effective team working which is identified
in the above scenario. Hence the above discussion covers all such areas in order to better
understand the effective team management.
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References
Books and Journals
Chaudhury, P., Gadre, S.K., Schneider, E. and Bartholomew, J.R., 2019. Impact of
multidisciplinary pulmonary embolism response team availability on management and
outcomes. The American journal of cardiology, 124(9), pp.1465-1469.
Cleary, Y., Slattery, D.M., Flammia, M. and Minacori, P., 2019. Developing strategies for
success in a cross-disciplinary global virtual team project: Collaboration among student
writers and translators. Journal of Technical Writing and Communication, 49(3), pp.309-
337.
Gryshova, I., Petrova, M., Tepavicharova, M. and Gutsul, T., 2019. A model for selection of a
management team to ensure the sustainability and development of the business
organizations. Entrepreneurship and Sustainability issues, 7(1), p.690.
Sankaran, S., Vaagaasar, A.L. and Bekker, M.C., 2020. Assignment of project team members to
projects: Project managers’ influence strategies in practice. International Journal of
Managing Projects in Business.
Santos, S.C., Morris, M.H., Caetano, A. and Neumeyer, X., 2019. Team entrepreneurial
competence: multilevel effects on individual cognitive strategies. International Journal of
Entrepreneurial Behavior & Research.
Soni, V.D., 2020. Importance and Strategic Planning of Team Management. International
Journal of Innovative Research in Technology, 7(2), pp.47-50.
Super, J.F., 2020. Building innovative teams: Leadership strategies across the various stages of
team development. Business Horizons, 63(4), pp.553-563.
van Knippenberg, D., Nishii, L.H. and Dwertmann, D.J., 2020. Synergy from diversity:
Managing team diversity to enhance performance. Behavioral Science & Policy, 6(1),
pp.75-92.
Колот, С.А., Христич, А. and Полик, В., 2020. EMOTIONAL MANAGEMENT AS A
COMPONENT OF EFFECTIVE TEAM MANAGEMENT. Прикладные аспекты
информационных технологий, 3(2), pp.85-97.
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