Tesco: Leadership, Management, Operational Approaches Analysis

This report delves into the roles of leaders and managers within Tesco, exploring the differences between their functions and responsibilities. It examines how leaders create vision and inspire, while managers focus on achieving goals. The report analyzes various leadership theories, including situational, system, and contingency leadership, and their applications within Tesco. It also describes different approaches to operational management, such as Total Quality Management and Lean Manufacturing, and their significance in enhancing productivity and competitiveness. Furthermore, the report explores how factors like stable, conflict-resolution, and rapidly changing situations influence managerial and leadership decision-making within the context of Tesco's operations. The report emphasizes the importance of operational management, including logistics and supply chain management, for maintaining efficiency and meeting consumer demands, and the roles of leaders and managers in driving these processes. The report also discusses how Tesco uses different approaches like continuous improvement and total quality management to ensure stability and productivity.

INTRODUCTION
A business consists of different types of operations. Each operation performs several
business functions to attain goals and objectives (Redjem. and Marcon, 2016). so, it is
required for manager and leader to manage all operations in effective way. However,
manager roles and responsibilities differ from leader. Operational management as a
framework that controlling and supervising to deliver the products timely to improves the
overall productivity of the Tesco. They perform various roles which depend on their
capabilities and skills. This assignment will reflect on roles of leader and function of
manager. Also, it will describe about various leadership theories. Moreover, different
approached of operational management along with its importance is explained as well. At last
it will be discussed how business factor influence decision-making of manager and leader.
Explore the role of a leader and function of a manager.
Leaders are vision creates while managers are goals creator
 Leaders are the persons that can paint a picture beyond the out of box. They are the
persons that can inspire the people through turning vision into the reality. They have
the capability to turn a part that is something bigger (Kuciemba. and Swindler, 2016).
They are well-known aware that the high functioning team able to achieve a more
work together rather than the individuals. Managers of Tesco control the situations so
that they can easily reach the objectives. They are the persons that focuses on the
accomplishing and measuring goals.
 Leaders are known as strategist as must think strategically as well as keep their
picture within their mind and at the same time they have to plot the directions as well
as frameworks that are necessary got reached the objectives (Goldschmidt. and
Kumar, 2016).
 Leaders are the decision maker ,at the hard times they can be afraid of the making a
decision .
 Leaders of the Tesco are the representatives of the firm. They have to represent the
Tesco in terms of seminars, general meeting. As per their role they have to
communicate the outside public regarding the rationale of the enterprises.
 Leaders are required at the level of Tesco firm such as top-level it is crucial for
getting operation regarding plans as well as policies. While within middle level it is
needed for the execution of the plans and also the programs that are fragmented

through the top management. Through counseling and guidance if the co-workers at
the time regarding execution of the plans (Jiang. and Chen, 2016).
Function of a manager
Managers are the persons that can perform the following functions.
 Planning- It is the step that includes mapping to accomplish a specified goal. These
steps involve the decide that which steps are crucial for achieving goals. Such as
Enhancing advertising, sales staff as well as inventory. These are the crucial steps to
developing a plan. To improving the sales the managers can follow the plan.
 Organizing- after the place can be placed, a manager require organizing materials and
team as per their plan (Wensveen, 2018). Granting authority and assigning work are
the two vital elements regarding organizing.
 Staffing – After that they need to take up the responsibility regarding the recruiting,
training, selecting and developing staff members. A manager of the firm like Tesco
also works with the department of the human resources to achieving goals.
 Leading- A manager of Tesco needs to lot more done such as organizing, planning as
well as staff of team to accomplish the goals, sometimes managers also leads in terns
of communicating, guiding, motivating as well as boosting. It needed the managers to
assist ,coach as well as solve problems with the staff members.
 Controlling- after all the accomplishing goals and objectives still the job of the
manager is not complete they have to check regularly against goals as well as also
take care of the corrective actions that are crucial for making plan that can be remains
on track (Bendoly, van Wezel. and Bachrach. Eds., 2015).
P2 Role of leaders and managers in various situation context.
Functions of the managers and role of the leaders within tesco is for changes and
improvement within the operations of the firm regarding various kinds of characteristics as
well as traits of the leadership that involves characteristics regarding functional management.
It is the concept that enablers changes regarding factor that able to initiate the knowledge of
the activity of managerial.
There are different situations that highlights the productivity of the Tesco that involves the
detailed concept of the outcomes enhancing the three varied situations that involves
Stable situation- According to this situation the firms like Tesco will not able to do any
further changes that can impact within the firms purposes as well as maintain the stability
regarding outcomes. Such as inflation, boom or recession within the market is not arising
and hence the situation may be stable and unable to be affected within the firm (Ozguven.

and Ozbay, 2015). Leader motivates the employees towards the goals achieving as they set
the clear vision within the stable situation while managers focuses on how to achieve those
goals
Conflict resolution- Reasons behind the conflicts within the firm is failure within
communication among two or more people. It is generally occurs when two or more than two
individuals unable to understand each other by online ,nonverbal dialogues and face to face.
Leader listens the problems of the employees and provide direction to solve it while
managers solve the problems immediately by communicating them, also they empower
team members to solve all the problems with their own.
Rapid changing situation- As per this situation this is currently fastest and rapid situation
within the purposes of the firm. As it is considered as the fast or rapid changing conditions
within the market such as stock market are known for their fluctuation that can impact on the
stakeholder ( investors).As mentioned above Tesco adopts the Conflict resolution (Eo, Lee.
and Lee.Kopardekar, 2015). Within the rapid change situation leaders are acts as an advocate
regarding change. They communicate to the managers and team leaders and make decisions
regarding the change while mangers talk about the problems and solve them. Manager leads
to the staff members through change that leads that how the decisions are quickly as well as
fully adopted.
P3 Explore various theories as well as model of approaches that involves contingency,
system leadership and situational leadership

As per the situational theory of leadership there is no single leadership style can be
known as the best. As it rely on the situation at a time that which kind of leadership is needed
for the firm. As per this theory, here the most effective leadership ready to adopt the any kind
of leadership as according to the situation. This style of leadership is practiced by Ken
Blanchard and Paul Hersey that able to initiate the working of the staff members and
organization behavior. Such as some staff members function better under a leader who can
be more directive and autocratic. While others likely if the leaders trust his employees and
step back and at the same time carry out the plans without the direct involvement of the
leader. Similarly, not all the types of the Business and industries setting needed the same
kinds of skills as well as leadership traits within equal measures (Eo, Lee. and
Lee.Kopardekar, 2015). As some field demanded for the relational connection, personal
charisma and a large measure of innovation accompanied by the clients are consider as more
vital.

System leadership- It allows all the people of tesco to create such types of conditions where
all level of people can work together. With the help of this leadership it provides the tools
that assists the behaviours of the people within the firm. It utilizes the sound principles
regarding human behaviour to create models f system design,organizational strategy ,good
leadership as well as social process. It also aids to build the systems that are considered to be
effective systems that leads to more effective realization and drive production behaviour of
the purpose of the Tesco. Within the firm a group of staff members are motivated regarding
the well extended outcomes as per the growth that the staff members are motivated to the
outcomes regarding the worldwide exten (Eo, Lee. and Lee.Kopardekar, 2015)t.
Contingency theory is a kind of leadership framework that states that the leader's success
in not depends on his abilities. There are various other factors that can be related to the
company culture,work environment as well as employees that influences a success of the
manager within the process of the leadership. It is considered as the High relativity position
regarding the right situation within leadership. As per the theory Tesco impacts the decision
handling tasks regarding the aspects for the existing position (Ozguven. and Ozbay, 2015).
P4 Describe the approaches of the operational management as well as role of the leaders and
managers play within the firm ?
As per the various approaches regarding the operational management regarding the leader
for the managers that involves the management of operation plays a broader role within
enhancing the productivity of the firm.
Total Quality management: This approach is basically used by Tesco in order to
improve the process of manufacturing goods and services. In this company focuses on
continuous improvement. They need to be engaged in making products according to customer
needs and demands. This can assist Tesco in enhancing their quality of goods. It can help
firm in growing.
Lean manufacturing: This means that company is working towards minimizing waste
and so that they can maximize productivity. Organization like Tesco is continuously working
towards making effective utilization of resources. This aspect can assist company in gaining
competitive advantage. It can help firm in growing and achieving their goals and objectives.
 Operational management- It includes the controlling process's designing technique of
the outcomes for maintaining the effective return as well as redesigning operations
regarding business. It also includes the services within the production process for

highlighting the actions as well as getting the strength as well as outcomes by
assuring it (Wensveen, 2018).
 The two key terms that aid to answer about the operational management about is
preciseness is that logistics and supply chain management. Tesco can found
operational management both areas such as by in order to fulfill the demands of the
consumers by understanding the global trends within supply management. Also, with
the logistics considered uses of the resources and cost-effectiveness, has enhancing
the effectiveness that enahacing crucial within an era in that resources offered short
supply and expectations of the consumers that can be skyrockted (Eo, Lee. and
Lee.Kopardekar, 2015).
 For the effective outcomes regarding innovation that can be undertaken to build any
kind of the forces through enhancing the standard for the operational management
aspects.
 To enhancing the efficiency of the staff members as well as decreases through
receiving goods JUST IN TIME is used as an approach used for the strategy so that to
predict the accurate demand.
 Continuous improvements is also considered as a framework that can be utilized for
the continual development regarding efforts of the ongoing products as well as
improvement. These kinds of the improvement can be induced outcomes by breaking
through all over the time (Ozguven. and Ozbay, 2015).
 Mention above examples describes the concept that is needed the total quality
management that assures the Firm regarding productivity maintenance as well as
leads to the stability regarding different elements for the assuring the stability within
the Tesco.
 The fist and foremost role of the Tesc's leaders is to increases the operational
management through focusing the outcomes as well as quality regarding
management associated with the responsibility of the adequate transaction and chain
management of assuring within the group called Tesco group. In the operational
management the role of the mangers involves the allocation of the resources, effective
communication, goal setting and financial management (Cheremisinoff. and
Davletshin,2015).
P5 Explain the significance as values of the operational management in accomplishing
various objectives of the business.

Operational management is considered as a framework that includes managing,
planning, organizing, controlling and supervising as well as manufacturing process. It is
assured by the operational manager to deliver the products timely as well as successfully turn
raw material into the end products. The crucial role of the Operational management is to run
the project smoothly.
The significance of the operational management are given below
Operational management is used to improves the overall productivity of the Tesco. It
provides measures regarding the efficiency of the staff members and managers of the Tesco.
Therefore, the discipline highlights on the using available resources within the way that can
be considered as the best possible way to accomplish the end goals as it can improve the
overall productivity(Eo, Lee. and Lee.Kopardekar, 2015).
Operational management is considered as the heart of the firm as it able to control the whole
operations if the products are made catering the requirements of the consumers as they can
sole at the rate called rapid rate.
Regarding the growth of the firm ,it is very crucial for allowing as well as creating
knowledge regarding taste as well as preferences as per the demand and the purchasing
benefits of the consumers (Eo, Lee. and Lee.Kopardekar, 2015).
The significance regarding the operational management is to adopt the actions that are able to
creates the transformation of the resultant by the action of the different approaches within the
regulated markets efforts for the outcomes buy the actions that can be carried down.
Also in order to enhance the efficiency of the tesco as well as acts as the standards it includes
Government regulation- In account for the roles of the business, the effective operations the
managerial activity regarding the government that is considered as the government action
and also applying the offer communication within the terms called financial terms in Tesco
firm (Bendoly, van Wezel. and Bachrach. Eds., 2015).
Quality control- In increasing the quality that can be retained for the goods that are
dependable goods for the consumers in just ensuring more than the expectations that
included the firm's ability as well as effective operations policies within the Tesco firm.
Inventory control- It focuses on the activities that ha been taken place within the tesco group
for enhancing the turnover of the inventory for the outcomes action within the consequences
(Ozguven. and Ozbay, 2015).
There are various actions in order to highlight the relative activity for the applications that
are evolved within the management regarding the broader term involvement.

P6 Analysis the factors in the business environment that influences the operational
management as well as decision-making through managers and leaders
The business environment of the Tesco firm can be impacted by various number of
the external factors that effects the decision- making and operations of the business of the
Firm. Thus, it can be vital for the point of view of any firm to recognize the influences the
external factors to adopt the suitable policies and strategies to eliminate the influences of the
external factors regarding the operations of the business of the Tesco and at the same time
decision part of the firm . Mention below there are various factors that can be identified such
as Pestle analysis (Goldschmidt. and Kumar, 2016).
Corporate Social responsibility – It is taken as a framework that can be account for
the development known as sustainable development through delivering economic,
environmental and social advantages to the stakeholders. The management and leadership
within Tesco consdier a great role to play .
The Tesco should also adapt the goals that can be considered as short term goals as Tesco
require to make the adjustments so that they can practice the CSR. As per the reports the
Tesco also focuses on the betterment regarding the local community so that they aids the
growth of the local community and individuals ,as suffered from the actions of the tesco
(Kuciemba. and Swindler, 2016).
The policy of the CSR impacts on the decision-making system of the tesco too as it is
advantageous for stakeholders.
Culture of the Specified firm is also playing a vital role within the decision-making
process as the firm can crested their products as per the culture of the particular place. So it is
also crucial for the important role within the operations' management as per the culture of
the employees that can be constituted as per the strategies to enhance the productivity of the
employees regarding a specified culture.
Values can be taken into the consideration as it is a crucial factor within the firm's
business as the services as well as products that can be developed and changing after the
values regarding the consumer within a specified place (Goldschmidt. and Kumar, 2016).
Sustainability is known as a framework that focused on fulfill the requirements of
the existing or present generation. It is a vital aspect of each and every firm that wants
themselves to be represented themselves as a more responsible firm in front of the
consumers so that the more number of the consumers are aware about the firm. It is also vital
for the business point of view as its goal is to save the resources of the firm must be
sustainable within nature also that they can protect the environment.

The Top leaders and managers of the Tesco must assure that the strategies and objectives that
imply on their firm must be more sustainable within nature. In addition to this they should not
harm social ethics and cultural of the society (Cheremisinoff. and Davletshin,2015).
CONCLUSION
From the above study it had been concluded that Leaders are the persons turning
vision into the reality. Leaders must think strategically, decision maker and are the
representatives of the firm. They are required at the level such as top-level middle level.
Managers functions. includes mapping to accomplish a specified goal. They advertising
inventory Organizing- manager require organizing material. It also focuses on the after
accomplishing goal also take care of corrective actions. It also focuses on the different
situations Stable situation,Conflict resolution and Rapid changing situation. Situational
theory no single leadership style best ready to adopt the any kind of leadership. System
leadership ,it provides the tools assists the behaviours of the people also aids to build the
systems. Contingency theory related to the company culture, Operational management deliver
the products timely to run the project smoothly improves the overall productivity efficiency
of the staff members. Also it focuses on the Corporate Social responsibility that account for
the development policy of the CSR playing a vital role on the decision-making system.