Evaluating Contract & Consumer Law Regarding Thomas Cook Customers

This essay delves into the contract legislation and consumer protection laws applicable to Thomas Cook customers. It examines the historical context of tourism, highlighting the evolution from early travel driven by necessity to modern package tours. The essay references the Consumer Protection Act 1987 and the Trade Description Act 1968, emphasizing the obligations of tour operators to provide accurate information and fulfill promised services. It elaborates on the essential elements of a contract, including offer, acceptance, consideration, and capacity, explaining how these principles apply to agreements between travel agencies and passengers. The document stresses the importance of clear communication and the legal rights of consumers to seek recourse if tour operators fail to meet their contractual obligations. For more solved assignments and study resources, visit Desklib.

In the early age, cultural aspects, learning languages and travelling challenges restricted (Capacci, Scorcu and Vici, 2015). In 14 century
Christopher Columbus sailed westward and vasco da gama cruised to country for earn money then business travel has been integral part of
tourism industry(Cave and Brown 2012).
Early tourism started with Nomads who travelled around the world in search of
food and shelter. Main intension of this traveller is to gathered food and traded around the world and gave rise to the barter system (Capacci,
Scorcu and Vici, 2015). 1500 BC is marked as the era when the Europeans visited pyramids and thus developed the tourism for pilgrimage. Early
tourism started with Nomads who travelled around the world in search of food and shelter. Main intension of this traveller is to gathered food
and traded around the world and gave rise to the barter system (Capacci, Scorcu and Vici, 2015). 1500 BC is marked as the era when the
Europeans visited pyramids and thus developed the tourism for pilgrimage.
3.1 Contract legislation in relation to the customers of Thomas Cook
3.2 Consumer protection legislation in relation to the customers of Thomas
Cook Consumer protection act 1987 include to protect the
interest of the customers. Manufactures are under the
obligation of their duty provide to the customers.
According on trade description act 1968 , this act traded
and handle the details of goods and services. According
to package travel regulation, it includes protection for
regulation to the individual. Tour operator is under the
obligation on that tour operator have to give all the
details which is related to tour to the customers.
Contact is the agreement between two parties defined by the all rules and constraints in that agreement for the obligation which is enforced by the court. The
importance points for the contract is that the passenger and an organization both have to know that they are legally bound with each other. Under the rights the
company can claim for the payment and passenger can claim the for reimbursement if an organization not fulfil its promises. An organization should inform to the
consumer that they have establish a contract between them. contract for provision of services and contract related to package holiday.
In a scheme party offers to the other party that they are comes in the contract. For making offer there
should be two parties are exist. When a family is going on the vacation or tour then the family is going to
the travel agency and travel agency give the form to the family members for read all the rules and
regulations then fill the form then family member and tour agency are enter into the contract. Acceptance
is arise when a person accepts the offer. Consideration must be considered for a valid contract. In capacity
parties must be in capacity. It is difficult to enter in the contract with minor in tours and travel industry but
this kind of contract is rarely occurs. If the contract is not certain then it will not valid. For example if
person book room in the hotel then that person have to give the necessary details that how many days
According to package travel regulation , it includes
protection for regulation to the individual. Tour
operator is under the obligation on that tour
operator have to give all the details which is
related to tour to the customers.
According to package travel regulation , it includes protection for regulation to the individual. Tour operator
is under the obligation on that tour operator have to give all the details which is related to tour to the
customers. All the details have to be mentioned in the detail sheet and if the tour operator is not provide all
the details and not fulfil the facility to the customer then customer have the rights to talk with local council .
All
dilemmas faced in tours and travelshe details have to mentioned by the tour operator to the customer that