This report provides a comprehensive analysis of the strategic information system (SIS) employed by Woolworths Supermarket. It begins with an introduction to SIS and its importance, followed by an examination of Woolworths' organizational background, including its structure and market position in Australia and New Zealand. The report delves into operational problems faced by the supermarket, such as employee issues, team performance, technological limitations, and communication gaps. It then explores the system acquisition method, specifically the use of Enterprise Resource Planning (ERP), and its benefits, including a sales flowchart illustrating the sales process. The report identifies control problems within the system, such as product quality, customer relationship management, and employee retention. Finally, it discusses accounting software packages, market size, competitors, and offers relevant recommendations for improving Woolworths' SIS and overall performance.