E-Business Applications: Woolworths Australia

Running head: E-BUSINESS APPLICATIONS
E-Business Applications: Woolworths Australia
Name of the Student
Name of the University
Author’s Note:

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E-BUSINESS APPLICATIONS
Table of Contents
1. Introduction....................................................................................................... 2
2. Discussion.......................................................................................................... 2
2.1 Briefly Describing Current Operations in the Selected E Commerce Store of
Woolworths......................................................................................................... 2
2.2 Reasons for providing Importance to Artificial Intelligence for Survival of
Woolworths......................................................................................................... 3
2.3 Procedure of Woolworths utilizing Artificial Intelligence in their Business....5
3. Conclusions and Recommendations..................................................................6
References............................................................................................................. 8
Appendix.............................................................................................................. 10

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E-BUSINESS APPLICATIONS
1. Introduction
Electronic commerce or e commerce can be referred to as the significant
activity of selling and buying products over online service or over Internet
connection. E commerce draws on various technologies like mobile commerce,
supply chain management, transaction processing, inventory management,
Internet marketing, electronic funds transferring, and automatic data collection
system, electronic data interchanging and online transaction system (Müller and
Bostrom 2016). The modernized electronic commerce generally utilizes the
respective World Wide Web for minimum of one part of the transaction life cycle,
in spite of the fact that it might even utilize any other technology like electronic
mail. The most common transactions of electronic commerce involve the overall
purchasing of online books as well as music purchasing. Participating or
purchasing within the online market places that process the third party sales of
B2C and C2C.
These electronic commerce organizations often take up electronic
business applications for making their business successful and effective in
comparison to other organizations. These applications are deployed within a
business so that numerous tasks are being performed without much complexity
(Russell, Dewey and Tegmark 2015). One of such popular and distinct electronic
business application is artificial intelligence or AI. It is the branch of computer
science, which mainly focuses on the total development of several intelligence
machines and working such as human beings. The most famous examples of this
artificial intelligence include speech recognition, planning, learning and problem
solving. This report provides a detailed description of use of artificial intelligence
in one of the most popular and significant e commerce organization, Woolworths
with relevant details.
2. Discussion
2.1 Briefly Describing Current Operations in the Selected E Commerce
Store of Woolworths
Woolworths is the most popular and significant online supermarket service
in Australia that provides numerous varieties of products and items to their
customers. The entire Australian supermarket chain is being owned by the
Woolworths Group and is responsible for gaining maximum popularity in
extremely less time. Around 80% of the Australian market is being acquired by

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E-BUSINESS APPLICATIONS
Woolworths and they mainly specializes in selling of groceries, such as
vegetables, fruits, meat, other packaged food items and many more (Woolworths
Supermarket. 2019). However, they are also selling magazines, beauty and
health products, baby supplies, pet supplies, DVDs, stationary items and
household products. This particular online supermarket service is currently
operating in several distinct categories.
Originally, this Woolworths Online is known as Home Shop and can be
operated as a click and collect button as well as home shopping delivery service.
Recently, the standards and quality of products and services have increased and
they have obtained several positive responses from the customers. The
operations of the popular e commerce website of Woolworths online are
extremely effective and these are needed to determine their numerous
strategies for checking if the outcomes are as expected in their business
(Woolworths Supermarket. 2019). A smooth operation is possible with these
strategies and these are impacting and managing the long lasting advantages.
The various operations in Woolworths online have set their standards that
affected the shareholders, supply chain people and customers. New customers
are retained and brought for making the online supermarket, much more
effective, in comparison to others. They have used new applications of e
business to ensure that better efficiency in gained in the business and operations
are much more successful.
2.2 Reasons for providing Importance to Artificial Intelligence for
Survival of Woolworths
Woolworths Online services have been using artificial intelligence
electronic business application in their business for ensuring its better survival in
the market. The entire technology of artificial intelligence helps in providing
some of the major and the most significant advantages to their users. According
to Huang and Rust 2018, whenever, this particular technology is being applied in
a business, it helps in eradication of every possible complexity and issue related
to simulation and increased work load effectively and efficiently. There had been
high break through within the fields of deep learning and machine learning and
these distinct concepts have enabled machines in properly processing as well as
analysing information in the most sophisticated method. The organizational
machines could easily and promptly perform few of the most complicated
functionalities like facial recognition. The entire application of artificial