Manage Personal Work Priorities and Professional Development

Running Head: BSBWOR501
BSBWOR501
(Manage personal work priority and professional development)

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BSBWOR501
Table of Contents
Manage personal work priorities................................................................................................3
Position description................................................................................................................3
Two work plans......................................................................................................................3
Journal....................................................................................................................................5
Develop and maintain professional competence........................................................................9
Professional development plan...............................................................................................9
Meeting notes.......................................................................................................................11
Journal..................................................................................................................................11
Reference list........................................................................................................................14

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BSBWOR501
Manage personal work priorities
Position description
I work as a store manager and my primary objective is to manage the branch of Australian
hardware by aligning with policies and corporate standards. Among the main policies of this
firm, maintenance of diversity, sustainability, and acting in accordance with legislation are
essential. They have goals like maintaining superior product and service quality,
establishment of reputation of the company in the industry. For achieving the goals of this
company, different personal duties include training employees to maximize talents and hiring
quality employees are significant. Moreover, I, as a store manager, need to supervise store
teams and ensure good quality performance. In addition, another important responsibility of
store manager in this branch is to maintain good relationships with suppliers.
Two work plans
Work Plan for improving efficiency of staff by providing training
Work
activity
Description Goals KPIs Timeframe Responsible
person
Providing
job training
to existing
staff
Store
manager can
educate
existing
employees
by guiding
them at
To improve
efficiency of
existing
workforce
Increase the
revenue
generation by
20% in the
next 6
months
Within 6
months
Store
manager

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BSBWOR501
workplace
Providing off
the job
training to
newly hired
staff
New
employees
need to
attend
training
programs for
skill
development
before
joining
To develop
professional
and personal
skills in new
staff
Increase
competency
of new staff
by 5% in the
next 3
months
Within 3
months
Store
manager and
HR manager
Work Plan for improving communication with customers
Work
activity
Description Goals KPIs Timeframe Responsible
person
Using social
media
platforms to
communicate
with
customers
Social media
can be used
in minimum
cost and it is
an efficient
tool to be
connected
with
To
understand
the demands
of customers
and deliver
products
accordingly
Improving
customer
satisfaction
by 5% in the
next 2
months
Within 2
months
Store
manager and
General
product
manager