Developing Individuals, Teams and Organisations

This document discusses the knowledge, behavior, and skills required to carry out the role of an HR advisor in Hamley's. It also explores the importance of continuous learning and professional development. Additionally, it delves into the contribution of high-performance working and its benefits. The document provides insights into individual and organizational learning and training and development.

35 Developing Individuals, Teams and
Organisations
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Table of Contents
INTRODUCTION...........................................................................................................................3
SECTION 1......................................................................................................................................3
Part 1................................................................................................................................................3
Introduction............................................................................................................................3
A) Knowledge, behaviour and skills needed to carry out role of HR advisor in Hamley’s...3
B) Personal skills audit...........................................................................................................4
C) Professional development plan that sets out training and learning aims in relation to
learning cycle..........................................................................................................................6
Part 2................................................................................................................................................8
Introduction............................................................................................................................8
A) Differences between individual & organizational learning and training and development8
B) Explanation in context of professional development, continuous development and learning
................................................................................................................................................8
C) Requirement of continuous learning and professional development................................8
SECTION 2......................................................................................................................................8
Introduction............................................................................................................................8
A) HPW in contribute to competitive benefits and employee engagement within chosen brand
................................................................................................................................................8
B) Advantages of apply HPW concept in company...............................................................8
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10
2

INTRODUCTION
Continuing professional development (CPD) in recent time has been utilized in
companies to provide appropriate learning and improving knowledge of applicants. It is used to
define learning actions professionals in workplace engage in to create and enhance their
capabilities. This concept is important because it help person to assure that his or her knowledge
stay up to date for longer period of time. The current assignment will be based on Hamley’s,
which falls under category of oldest and leading toy retailers in the whole world. This study will
be divided into two sections. Section one will explain behaviours, knowledge and skills needs to
carry out role of Human resource advisor. It will define personal skill audit and professional
development plan. Furthermore, it will describe differences between organizational and
individual learning and training & development. This section will explain continuous learning,
development. Section two will justify contribution of HPW and benefits of applying practices
relate to it. Moreover, it report will clarify benefits of high performance working activities with
recommendation to enhance organization performance in challenging condition.
SECTION 1
Part 1
Introduction
This section will be based on role, skills, knowledge and behaviour of HR advisor within
Hamleys known as famous toy Retailer Company. The main role of human resource advisor in
organization is to give right advice to workers and employee for recruiting skilled applicants who
can perform and work hard.
A) Knowledge, behaviour and skills needed to carry out role of HR advisor in Hamley’s
KBSs term comprises knowledge, skills and behaviour that relate to role of human
resource advisor play in chosen brand. All these elements are playing important role in
professional and personal career of advisor. Knowledge means ability that person able to work
and play his or her role in organization appropriately. Right Skills and positive behaviour
encourage individual to take right decision that influence other in positive manner. In context of
chosen role, KBSs concept requires which allow management to determine requirements among
individual who is able to play role as HR advisor.
Skills
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In order to carry out role above chosen role in organization a person require to have set of
skills for example, individual must have good communication skill because it help to provide
correct advise on redundancy, appeals and restructures to human resource management where it
is important (Rawboon and et.al., 2019). Along with this ability, critical thinking skill is also
needed among person who wants to do a job as Human resource advisor, within selected firm.
This skill is requiring because it help individual to provide appropriate suggestions and
innovative ideas to other who needs it the most. Time management skills make HR advisor
capable to manage their activities and practices as well as organization in systematic manner
(Evans, Henderson and Ashton-Hay, 2019).
All the above skills along with effective collaborative practice as skill are require when
a person work as discussed role.
Knowledge-
Understanding of IT is also required from an applicant who wishes to work as HR
advisor in chosen brand. It allows a person update and maintain workers relation tracker as
system and applicant tracking programme in effective manner. Understanding of Laws and
regulations relate to workers health & safety, employment etc. could be quite beneficial for
individual because it permit them to develop organizational policies according to that.
Behaviour-
Open behaviour among HR advisor is require as it help them to carry out this role
effectively and allow workers to share their any issue with them directly without thinking too
much (MacGeorge and et.al., 2019). He or she needs to be flexible in nature or behaviour
which makes him or her able to change their work style according to situation.
B) Personal skills audit
Skills Very good Good Adequate Poor
knowledge
Communication
skills
Critical
thinking or
problem solving
skill
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Time
management
skill
Collaborative
practice and
ability
Employment
law and work
place safety Act
knowledge
Open minded
and flexible
behaviour
Knowledge of
IT
Skill audit-
There are ranges of personal skill audit tools available in the world of venture that here
can be used in context of Hamley’s toy company. SWOT analysis is one of that tools that is
utilize to identify my skills, abilities, weak points, threat and chance which I can grab in the
future.
Strengths-
My biggest strength is good communication skill, which make me able to develop
positive environment and relation in workplace. I have this ability that helps me a lot in current
and further success. With this one, I also have critical thinking or problem solving skill, which in
return allows me to solve workers problems and conflicts among top management and juniors.
Weaknesses-
Like other people I also have some weak points that restrict me to work effectively and
bound to get desire outcomes. First weakness that I could have is poor time management, second
one is collaborative skill, and additional are open minded behaviour and knowledge of
information technology. These weaknesses in future can put negative impact on my work and
career success.
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Opportunity-
In recent time, there are several approaches and techniques have been developed that I
can use as opportunity to improve my weaknesses and develop new skills which is quite
beneficial for personal and professional career progress. With these methods I will develop and
improve my abilities even better than now.
Threat-
My biggest threat is rapid changes in context of law and acts of employment, it would
create a barrier in my career growth as well as skills development which is not good for me.
Furthermore, technological changes also affect the same as it hamper my progress and decrease
chance to grow.
C) Professional development plan that sets out training and learning aims in relation to learning
cycle
Development
Objectives
Activities to be
undertaken
Resources Criteria for Success Timeframe
for skills
development
To develop
Time
management
skill
I want to develop
this skill in
effective manner
for which some
actions and
practices would
need to be taken
such as time
management
workshops. I will
take part in this
type of
workshop where
I would learn
how to develop
this skill on time
Internet will
be key
resource that
helps provide
knowledge
about current
skill online.
I will develop this skill
and achieve objective by
taking right action. My
success criteria are work
completion on time.
15 days
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and use while
performing
Human resource
advisor duty.
To increase
Collaborative
practice and
ability
In order to
develop this
capability I
would consider a
work group
which make me
able to learn how
to collaborate
with other
people
effectively and
conduct this
practice.
Team project
or assignment
is next
resource that I
will need to
use.
Team work success and
work delivery on time
with positive
environment at
workplace is my success
criteria.
20 Days
To develop
Open minded
and flexible
behaviour
I will take some
time to think
about activities I
would strongly
trust in.
Furthermore, I
will understand
situations and
then make
further changes.
Yoga class to
make my
mind free
from stress
and let it relax
because to
listen what
other says.
When people work
happily and share
common goals with
other without any fear.
25 days
To enhance
IT
knowledge
I would develop
knowledge in
this area by
taking
Suggestions
from
experience
persons.
When I will work on the
latest technologies and
give revert after each
grievance in systematic
14 days
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educational
classes or
courses.
manner.
Reflective statement-
Reflective practices are important because it give a lot of benefits to me in term of
increasing self awareness, which can be considered as main elements of emotional intelligence
and in creating excellent comprehending of other people’s as well. I have chose above learning
and skills development approaches in form of resources and activities because it allow me to
carry out Human resource adviser role in ethical as well as effective manner. With above
personal skill audit I can get success while playing role as HR adviser. By developing all these
skills, knowledge and behaviour I can provide benefits to organization along myself in term of
achieving business objectives and sustainable performance of company, which is really very
important to do. I have developed four different skills, by using effective approaches which are
quite useful for me in the future.
Part 2
Introduction
Learning and development procedure in recent time as quite essential and useful as it help
in sustainable venture performance. For example, a person who participates in this process can
learn and develop different skills which make him or her able to enhance performance of firm
even better. In this section, differences, needs and explanation relate to continuous, individual
and chosen brand learning will be discussed.
A) Differences between individual & organizational learning and training and development
Organizational learning can be defined as procedure by which Hamleys improves their
performance through gaining better experience and utilize that thing to develop a great
knowledge (What is Organizational Learning, 2019).
Individual learning mean also a process that includes a modification in person’s
behaviour and understanding as well.
Both above terms are quite different from each other, for instance organization learning
can be describe as process of solving business problems that can influence growth and success
factors of Hamleys in negative manner (Usman, Ahmad and Burgoyne, 2019). This kind of
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action improves overall venture practices which in return support in gaining competitive
advantages. It provides a lot of advantages to an organization in form increasing sales,
productivity and profitability (Tortorella and et.al., 2020).
While individual learning make a person able to grow even better and work in any
situation at workplace, which is very essential to do. It drives from expectations, demands,
requirement and intentions of worker. It can enhance place new knowledge on peak of what is
already known.
Like above terms Training & development are also different, training refers to activity
of teaching others or in oneself. It has particular aims of improving one’s ability, productivity,
competence and performance (Che and et.al., 2019). It can be conducted for specific purpose like
to enhance skills level of applicants in organizations. While development procedure develops
growth, positive change and knowledge level in effective manner. It is beneficial for both
organization and workers in term of increasing performance level and improving overall
organizational practices as well. Every type of development needs support however as varied
development have different degrees of impacts.
B) Explanation in context of professional development, continuous development and learning
Professional development-
It is a procedure of learning to maintain and develop professional credentials such as
attending conferences, degree of formal course work and other academic work. It contributes
applicants to continue competent in their role as HR Advisor and excel within it (Bush and et.al.,
2018). Organizations are invested in professional development for workers because it provides
companies and each applicant benefits in term of gaining competitive edge and power to become
a global leader. By offering chances for this term, employers are investing in his or her staffs and
mostly strengthen strong pillar of firms. This concept supports individual keeps on capable in
their professional areas. For instance, ongoing procedure that continues for longer period of time
throughout a person’s career. Effectively pursuing professional development assures person that
skills and knowledge stay up to date.
Continuous learning and development-
It is own self motivated persistence in getting right competencies and knowledge to
expand individual skill set and create further chances relate to growth (Pianykh and et.al., 2020).
Continuous learning & development can be a part of professional and personal development in
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an attempt to avoid stagnation and achieve full potential. When a person always work hard and
try to learn something new and seek to gain more understanding about specific subject could be
known as continuous development and learning that can help a lot in current and further growth.
For instance, when an worker view experience and working style of his or her seniors, he or she
can learn new skills or ability that can be used in future for specific task. It can refer to rapid
state of learning approaches, techniques and methods of work.
C) Requirement of continuous learning and professional development
CDP within Hamley organization is needed to enhance the performance and productivity
level of its existing and new staff members. For instance, Continuous professional development
procedure helps organization to assure that all workers enhanced their capabilities and skills,
which in return allow firm to drive sustainable business performance as they can build a strong
team of workers who are able to perform even better than last few months or years, which is
quite beneficial for company.
Employers and top management can implement CPD within chosen brand by determining
staff needs, then planning and managing development activities of workers. Applicants can use
different learning styles which make them able to learn something new and quite different from
others.
Kolb’s learning styles-
Concrete experience-
Some people at workplace are able to learn new skills and knowledge by doing things
practically that is very common way. When person work themselves he or she get new
experience and then apply while working in Hamleys.
Reflective observation-
By watching managers, leaders and team member’s activities people can learn and obtain
new experience which is really very important and useful thing. Individual by observing practice
of other workers in workplace people can obtain knowledge about any subject.
Abstract conceptualization-
It a procedure of making sense of what can be happen and includes interpret activity and
understand connections between them. Under this style, employees who want to learn new skills
makes compare between what he or she have done, reflect onto and what they already have.
Active experimentation-
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At this phase, workers applied his or her innovative ideas to company and its
management to see what happens. Person finds out issues and solves problems by using
concepts, approaches and theories in effective manner.
SECTION 2
Introduction
High performance work can be describe as activities that can be shown to enhance
organizational performance and capacity to efficiently attract, chose, recruit, develop and retain
skilled applicants. Goal achievement, employee and employer’s development, leadership and
other elements contribute in success of HPW.
A) HPW in contribute to competitive benefits and employee engagement within chosen brand
High performance work effectively and successfully contribute to employee engagement
by encouraging people to take part in process where they can learn some new skill, knowledge
and capability which make them able to become competitive (Ahmadi and et.al., 2018). It can
have important role in company by supporting employee engagement, which outcomes in term of
increasing performance and ability of workers.
Employees by working effectively and accomplishing their tasks on time could allow
firm to gain competitive advantages. HPW develop transparency culture at workplace that
enhance staff performance even better and also permit people to communicate with others
appropriately without facing any problem. It is excellent manner that can be conducted in
Hamely’s organization where staff can drive sales of business rather than the others and move
them towards gaining competitive edge.
Staff security and safety, recruitment of skilled applicants and information sharing are the
key elements of high performance work (HPW), which in return provide benefits to firm in term
of maximize workforce and strengthen organizational ability in effective manner (Dybel, 2019).
It is mostly used for excellent workers engagement and successful commitment for getting better
success in the future. By applying different ways Hamley’s organization can create high
performance work at workplace which is quite beneficial for them. For instance, company can
create trust worth relationship with all employees that can help in increasing performance level
and morale among all applicants. Manager can develop plans for workplace security and safety
of staff that help to build strong relation between management and candidates.
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B) Advantages of apply HPW concept in company
It can be said that high performance work provide several benefits to Hamley’s as it help
to improve business performance by maximizing workers skill, knowledge and abilities that
require to work in productive manner. It is a concept that organizes activity in which staff
participates in taking decision that can really affect job and wider organizational environment.
This practice can be conducted by manager in company to create an appropriate atmosphere
where all workers can effectively and totally responsible for making decision in any topic.
HPW after implementation in workplace cater a lot of benefits to all the stakeholders in
venture as it support to enhance performance of firm even better and within effective manner. Iy
can contribute better applicant attitude which makes employees more capable to support in
competitive environment by increasing performance degree and improving Hamley’s business
productivity. With this process employee in company can experience and feel more responsible
for improving operational effectiveness in ethical and systematic manner. They take more
initiatives and level of innovation increases
CONCLUSION
By summing up above discussion, it has been identified that by using effective
communication, critical thinking, problem solving and other skills, human resource advisor
played vital role in Hamley’s organization. With these skills they provide a lot of benefits to firm
in term of increasing sales, productivity, performance and profitability of business even better
than its rivals. It has been determined that by conducting personal skills audit applicant
effectively identified their skills, behaviour and knowledge that they has and need to develop in
order to perform role as HR advisor. With the help of professional development plan, workers
obtained desire outcomes in term of improving their abilities even better. Furthermore, from
above analysis it has been concluded that organizational, individual learning, training and
development concepts bring a lot of advantages for business in term of maximizing productivity
of company in effective manner. It has been summarized that HPW benefits organization in term
of improving their operations management activities.
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REFERENCES
Book and Journals
Ahmadi, A and et.al., 2018. High-performance, knowledge sharing and ICT skills. Human
Systems Management. 37(3). pp.271-280.
Bush, T and et.al., 2018. Mentoring and continuing professional development. In Mentors in
Schools (1996) (pp. 121-143). Routledge.
Che, W and et.al., 2019, November. HIT-SCIR at MRP 2019: A unified pipeline for meaning
representation parsing via efficient training and effective encoding. In Proceedings of the
Shared Task on Cross-Framework Meaning Representation Parsing at the 2019
Conference on Natural Language Learning (pp. 76-85).
Dybel, P., 2019, February. Assessment of the Changes in Compressive Strength of Deep Beam
Elements Using High Performance Self-Consolidating Concrete from a Single Casting
Point. In IOP Conf. Ser. Mater. Sci. Eng (Vol. 471, p. 052057).
Evans, S., Henderson, A. and Ashton-Hay, S., 2019. Defining the dynamic role of Australian
academic skills advisors. Higher Education Research & Development. 38(6). pp.1121-
1137.
MacGeorge, E.L and et.al., 2019. Advice in interaction: Quantity and placement of problem-
solving behaviors. Communication Research. 46(6). pp.811-837.
Pianykh, O.S and et.al., 2020. Continuous learning AI in radiology: implementation principles
and early applications. Radiology. 297(1). pp.6-14.
Rawboon, K and et.al., 2019, July. Professional Communication Education through Academia–
Industry Collaborations: Some Examples at Two Asian Universities. In 2019 IEEE
International Professional Communication Conference (ProComm) (pp. 178-184). IEEE.
Tortorella, G.L and et.al., 2020. Organizational learning paths based upon industry 4.0 adoption:
An empirical study with Brazilian manufacturers. International Journal of Production
Economics. 219. pp.284-294.
Usman, M., Ahmad, M.I. and Burgoyne, J., 2019. Individual and organizational learning from
inter‐firm knowledge sharing: A framework integrating inter‐firm and intra‐firm
knowledge sharing and learning. Canadian Journal of Administrative Sciences/Revue
Canadienne des Sciences de l'Administration. 36(4). pp.484-497.
Online
What is Organizational Learning. 2019. [Online]. Available Through:
<https://www.zenefits.com/workest/what-is-organizational-learning/>
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