Developing Individuals, Teams, and Organizations

DEVELOPING
INDIVIDUALS
TEAMS AND
ORGANISATIONS
Table of Contents

INTRODUCTION................................................................................................................................3
PART 1..................................................................................................................................................3
TASK 1.................................................................................................................................................3
P1 Examine appropriate professional knowledge, skills & behaviours required by HR
professionals....................................................................................................................................3
P2 Develop Personal skills audit and Personal development plan..................................................4
PART 2..................................................................................................................................................7
TASK 2.................................................................................................................................................7
P3 Differences between organisational and individual learning, training & development.............7
P4 Discuss need for continuous learning and professional development........................................9
TASK 3...............................................................................................................................................11
P5 Examine how HPW contributes to employee engagement and competitive advantage...........11
CONCLUSION..................................................................................................................................12
REFERENCES...................................................................................................................................13
Books & Journal:...........................................................................................................................13

INTRODUCTION
In this competitive era, it is essential to focus on development & growth so that goals are
accomplished. Business sector is wider & broader which is increasing the importance of
development of individual (ALimam, 2017). Main aim of this report is to understand the importance
of development in individual, team and organisations. Hamley's, British retail manufacturer
headquartered in U.K. Retail Industries are to be considered as parent firm of company. It has many
competitors such as FAO Schwarz, Early Learning Centre, etc. This report comprises of
professional knowledge, skills & behaviours, personal skills audit & personal development plan,
comparison between organisational, individual learning & training & development, need for CPD,
HPW contribution and different approaches to performance management.
PART 1
TASK 1
P1 Examine appropriate professional knowledge, skills & behaviours required by HR professionals
In professional life, it is important to have appropriate employability. It is achieved through
applying to particular posts, job depending upon level of knowledge, behaviours or skills. In
relevance of selected firm they have vacant for posts of HR Advisor & to apply for this post
different KSB'S are required which are discussed below:
Knowledge
As, the role is in field of HR there is wide range of knowledge which is required by selected
entity which is further explained below:
 Employee relations- It is crucial for individual to have knowledge about proper employee
relations because an HR is bound to develop positive relations with employees and
candidates so that it is easy to improve effectiveness of worm environment (Emery, 2017).
 Recruitment and selection- It is another important area in which it is essential for HR to
hire and select appropriate candidate for posts. Moreover, it also includes being well aware
about using of tools & software such ATS (Application Tracking System).
 Other tools & Languages- as a HR Advisor role in Hamley, it is essential to have
knowledge about different languages because employee in company comes from different
religion & culture. Moreover, there is also need of using of Microsoft Office & other
technical field knowledge.

 Skills- There are different types of skills which are required HR professional for posts which
is given below-
 Communication skills- It is important skill which is needed as for role of HR advisor.
Communication skill help in understanding message of other parties & both oral as well as
written communication is required by HR of Hamley's (Hanushek, 2020).
 Problem solving skills- In this, as a HR advisor it is crucial to have problem solving skill so
that employees problem are faced and strategies are implemented accordingly. In relevance
of selected firm, many several types of problems occur for which this skill is needed.
 Interpersonal skills- These are also needed skills which include communication to listening
to a particular department & their employees. Through using this skill, it is easy to
understand & examine attitude of subordinates.
Behaviour
 Collaborative behaviour- This is crucial behaviour which is needed by HR as because
individual with collaborative behaviour is mostly hired by HR professionals. In context of
Hamley's, every individual work in organisation with collaboration with each other.
 Willingness to support- It is also essential behaviour of HR advisor candidate applying for
this post should have high degree of willingness to support to other colleagues too.
P2 Develop Personal skills audit and Personal development plan.
Personal skills audit is defined as process of examining & analysing of skills on written
document that individual currently possess or need skills in future (Karagianni, 2018). Through
accessing to personal skills & audit, it is beneficial to make decisions about own evaluation of
skills. So, in relevance of Hamley's they too use this personal skills audit on basis of which it is easy
to identify appropriate candidate for job role & activities.
Strength
As from both technical and business administration background, I have examined that my
main strength are my communication skills & knowledge about technical tools & concepts.
Through carrying out this personal skill audit I also analysed there are other important skills which
are being required by me in future time period such as time management & critical thinking skills.
Strength is that I have ability to deal with different situations & I am an effective decision maker.
Weakness
Through accessing to this skills audit, I have stated that I too have weakness which I have to