Organisation Behaviour of GSK

Org and behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Culture and Structure of GSK...............................................................................................1
1.2 Relationship between the organisation’s structure and culture.............................................2
1.3 Factors to influence employees behaviour at GSK...............................................................3
TASK 2............................................................................................................................................4
2.1 Different leadership styles.....................................................................................................4
2.2 Support of organisation theories in management at GSK.....................................................5
2.3 Management approaches at GSK..........................................................................................5
TASK 3 ........................................................................................................................................6
3.1 Impact of different leaderships styles on motivation of GSK...............................................6
3.2 Different motivational theories at GSK................................................................................7
3.3 Usefulness of motivation theory:..........................................................................................8
TASK 4............................................................................................................................................8
4.1 The nature of group and group behaviour at GSK................................................................8
4.2 Factor to develop effective teamwork...................................................................................9
4.3 Impact of technology teamwork..........................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Organisation behaviour is concept which helps to understand the behaviour of people
within a group to achieve their goals and objectives. It is scientific process which deal with
employees reactions. It has direct impact on team as well as individual person. Major purpose of
organisation behaviour study is to evaluate worker and also company performance to achieve
sustainable growth (Nicholas, Rowlands and Jamali, 2010). Positive work-culture of corporation
assists to attract skilled and talented candidates toward company which helps to increase
efficiency of firm. The present report is based on organisational behaviour of Glaxo Smith Kline
(GSK) which operating health and care sector at worldwide. The study assist develop
understanding the relationship of organisational structure and also culture of GSK, leadership
style, motivation theories and teamwork of company.
TASK 1
1.1 Culture and Structure of GSK
The role of culture and structure is crucial to enhance productivity of organisation.
Structure is system in which help to determined hierarchy of responsibilities in company. Every
enterprise adopt different structure according their suitability to division firm activities among
the workers on the basis of their skills and ability to meet goals of corporation. Organisational
system provide assistance to arrange position in business firm. There are four different structure
which described as below:
Hierarchy system: The concept of hierarchy structure to organise employee position in vertical
form, in this types of responsibilities arrangement each department above form other and all will
report to their head (Salin and Hoel, 2011).
Functional system: The concept of functional structure in which the arrangement of workers
duties. In this formate of work divide in horizontal way.
Geographical system: In this organisational structure in which role and responsibilities are divide
among employees on the basis of geographic way.

Matrix system: In this work system company used grid way. Major benefit of this organisational
structure is different departments employees can perform together to accomplish business goals
and objective. It is useful in project management.
GSK adopted the hierarchy system to allot duties and responsibilities to department to
department. In this structure each department workers take orders or suggestions from their
branch head which assist to remove the confusion about task because responsible manager
provide all information to his subordinates about role on the other hand Ultraphram ltd. used
geographical organisational structure in which they organise employees area-wise.
Culture: The role of culture is crucial. It help to understand the way of life of an individual
personal. There are various factors which included in it such as the religion, belief, race,
nationality, language and custom (Okurame, 2012). There are 4 different types of culture that
defined by the Charles Handy:
Power culture: In this type all the authority and power hold by the single person, in business
context it top management of organisation whole right of decision-making are centralise them. In
modern corporate world it is not useful to perform well.
Role culture: As the name suggest the role culture indicated that position of worker define their
power to lead subordinates to achieve business goals and objectives for sustainable growth of
organisation.
Person culture: In the person culture concept organisation have less importance rather the
worker. It is not appropriate in present business era where its necessary to focus company growth
instead employees. It leads the conflict between top and lower management (Castro and Martins,
2010).
Task culture: In this organisational culture team are formed by the same skills people to
contribute their potential to enhance corporation productivity to achieve sustainable growth.
GSK adopted task culture in which workers are formed in group who are sharing
common interest to meet enterprise goals and objectives, company have 33000 employees all
these are organised in group and consider their benefits. Whereas the Ultrapharm ltd., follow
power culture where all the business decisions are taken by the top management with minimum
interruption of employees.