Organizational Behaviour of GSK (Glaxo Smith Kline) - Report
Added on 2020-01-21
12 Pages4711 Words435 Views
ORGANIZATIONALBEHAVIOUR
TABLE OF CONTENTSIntroduction..........................................................................................................................................3TASK 1.................................................................................................................................................31.1................................................................................................................................................31.2................................................................................................................................................41.3................................................................................................................................................4TASK 2.................................................................................................................................................52.1................................................................................................................................................52.2................................................................................................................................................62.3................................................................................................................................................6TASK 3.................................................................................................................................................73.1................................................................................................................................................73.2................................................................................................................................................83.3................................................................................................................................................8TASK 4.................................................................................................................................................94.1................................................................................................................................................94.2................................................................................................................................................94.3................................................................................................................................................9CONCLUSION..................................................................................................................................10REFERENCES...................................................................................................................................11
INTRODUCTIONOrganization behaviour is a scientific study which is concerned with human behaviour. Itevaluates the employees’ actions within an organization to create significant and well definedresults for the business. The need of this study is to measure the effectiveness of performance ofemployees to achieve the aim as well as objectives. Positive organization behaviour attract qualifiedpeople for the business. Organization behaviour study helps in improving performance of a businessentity and eliminates those factors which create difficulty in its business operations.Present reportis prepared to study the behavior GSK (Glaxo Smith Kline) which is a global firm and operate inthe health sector. This report aids in understanding the relationship between organizational cultureand structure of GSK as well as types of leadership, theories of motivation, development ofeffectiveness of teamwork in GSK (Montano and Kasprzyk, 2015). TASK 11.1Organization structure and culture plays a significant and well defined role for businessgrowth and development. It helps in defining the power and authority within employees in order togenerate well defined results. It is a system or mechanism used to determine a hierarchy withinbusiness to identify task and related functions for the employees which helps in generatingsignificant business results. Every structure of an organization varies from each other and isdeveloped to establish an effective link between operating activities which aids the corporation inattainment of the goals and pre-determined objectives. Organizational structure is an arrangement ofthe roles and responsibilities in the company to systematically organise employee functions inhierarchal manner. Organizational structure defines role and responsibility in a hierarchical way.There are 4 types of structure:Hierarchy structure: This is the one in which employees are organised in hierarchy way. Ina hierarchical structure at each level to develop an effective line of authority (Parris and Peachey,2013).Functional structure: In functional structure, employees develop the working aspect as perthe functional areas and expertise which helps the business in attaining effective growth anddevelopment aspects. Geographical structure: In this structure, the employees are divided according to thegeographical region. Matrix structure: In matrix structure, combination of functional and departmental structureis seen. The work is managed and organised as per functional and departmental needs. GSK adopt Hierarchy structure system in its business operation. Company divides its
activities in various departments such research and development, finance etc. Employee takesdirection and suggestion from the head of department. On the other hand, AstraZeneca followgeographical structure system employee divide according to region pattern to perform their role inbusiness. Culture is way of life. It includes custom, belief, knowledge, value and language that acquireby group of people at certain point of time. Charles Handy defines 4 types of cultures:Power culture: Power culture illustrates all the power of business is firm centralise to toplevel that influence others.Role culture: Role culture indicates the power drives from position in this company thatinfluence the subordinates.Task culture: Task culture focus on the task rather than person.Person culture: Person culture gives importance to individual rather than its task. GSK follows person culture system because in company 33000 people are workingworldwide from different religions and nationality. Person culture focuses on the individual interestcompany consider them in making business decision and policies while AstraZeneca adopts thepower culture and all the decisions are taken by top level individual (Park and Shaw, 2013). 1.2Organizational behaviour focuses on assessing the aspects or manner in which individualsbehave or performs within the business unit. Moreover, different people react in a varied mannerwhen they work in a team as well as within a different organizational structure. Moreover, structuresetting down by the company provides deeper insight about the employees about the tasks whichthey need to perform along with the reporting authorities. Hence, there are different types ofstructure which GSK can use. GSK employs hierarchical structure in which one authority isresponsible to give report about the work to their authority.Culture which is followed by thebusiness organization also has high level of impact on the activities and achievement of goals.Moreover, it presents values, beliefs and ethics that will be followed by each personnel whileperforming the tasks or activities. Hence, high level; of relationship takes place between theorganizational structure and culture. Moreover, in the hierarchical kind of structure team culture isdeveloped by business organization. Hence, according to the organizational structure team culturehas been adopted and followed by GSK. In this, different aspects are present which are based on theage, religion, education etc. so that they can perform better. The employees of the organization areskilled and by that they can increase the performance of the entity and the behaviour which isindividual which is highly influenced by the ability and the skills. Personality factor can be definedas the study of characteristics and the distinctive traits of individuals of GSK so that inter relationsbetween them in which they respond and adjust the situations of the other people (DiPaola and
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