Assignment on Management and Operations
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Added on 2021-02-19
Assignment on Management and Operations
Added on 2021-02-19
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4 Management andOperations
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1Company overview and its management structure .....................................................................1Difference between leadership and management .......................................................................2Role of leaders and managers in different situational contexts ..................................................3Comparison of different management and leadership approaches .............................................4Impact of leadership and managers on organisation and suggested improvements ...................5TASK 2............................................................................................................................................5Organisational operations ...........................................................................................................5Role and responsibility of managers in various operational functions .......................................6Operational management approaches and their significance ......................................................7External factors influencing decision making .............................................................................7Improvement strategies for operational efficiencies ...................................................................8Recommendations for organisation ............................................................................................8CONCLUSION ...............................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTIONManagement is defined as the business function which emphasis on planning, analysis,monitoring and evaluation of the all resources which are essential for the growth and continuityof the business operations. Management and leadership approaches are greatly influenced andinterdependent of each other. For achieving the business goals, it is essential for theorganisations to effectively adopt a suitable leadership style. These aspects have direct impactupon the success of the organisation (Renz, 2016). The report will discuss the roles and functionsof management and leadership within organisation through a case example of Morrisonsupermarkets. It will also evaluate various types of leadership approaches and their impact onbushiness activities and operational management. The study will evaluate various operationalactivities and the significance of operational management approaches. TASK 1Company overview and its management structure Morrison supermarket is one of the largest supermarket chain in UK. Organisation'sheadquarter is in England and currently it is operating around 498 supermarket stores. In 2017,the market share of the organisation was 10.14%. At present the employee strength of theorganisation is around 110,000 and thus management strategies plays significant role inmanaging such huge range of assets (From a Bradford market stall to the UK’s 4th largestsupermarket chain. 2019). As compare to its top competitors like Tesco and Aldi, the marketshare of the organisation has falling from the year 2015. The key reason for its gradual decline inthe growth it that organisation has slow response towards online retailing and has begun to headtowards it by the year 2012 only. Thus, to regain its market dominance company needs toimprove its operational approaches with the help of improved management strategies (Roth andet.al., 2016). The competitive and long term vision of the leaders of company can help to achievethis goal. 1
(Source: Supermarket Chain, 2019) The management structure of Morrison group is lead by its CEO and is divided into twosegments. The first segment is headed by finance vice president while the other is headed byhuman resources (HR) head. The finance section is responsible for the billing and accountingoperations. It also consists of managers which performs the operations such as customer service,purchasing, inspection and store management. On the other hand, the HR section aims at makingpublic relations so that sales can be increased (Boin, Stern and Sundelius, 2016). The mangers ofHR section performs the operations of marketing, advertisements, product distribution, supplychain management and waste management. Difference between leadership and management Role of leaders: Leader is defined as an individual who has the ability to motivate teams or individuals sothat they can be pursued to act in a particular way or to achieve a specific goal. Thus, leadersprovides strategic guidelines and direction to the staff members so that they can achieve thebusiness objectives. The leaders are responsible for setting a specific goal and to align diverse2Illustration 1: Management structure of Morrison
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