Silver Square is an online store for silver jewellery items such as rings, earrings, chains, and bracelets. The business aims to offer quality silver jewellery items for customers through their website and selected galleries and art shows. The business goals include achieving a profit of 30,000 in the first year and expanding in 3-5 years. The products are based on creative and unusual designs, and the company has highly skilled manpower capable of producing great silver jewellery items. The sales strategy is targeted at getting a wide range of galleries for the company's products. Critical success factors include the level of competition, change in taste and preferences, demand for silver jewellery items, fear of online products, and economic crisis.