Managing Quality in Health and Social Care

TASK 2
Managing quality in health
and social care

STANDARDS TO CHECK QUALITY
IN WHITECHAPEL HOSPITAL
Quality Standards:
 Was developed as a guide for standards development and revision.
 A way to evaluate external environment and standards
 Helps to assure that Whitechapel hospital meet international best practice
requirements in UK.
NICE quality standards:
 These are concise sets of prioritized statements designed to drive
measurable quality improvements within Whitechapel Hospital.
 They are derived from the best available evidence such as NICE guidance
and other evidence sources by NICE.
 They are developed independently by NICE, in collaboration with health
and social care professionals, their partners and service users
WHO/UNAIDS Global Standards:
WHO/UNAIDS
 aims to develop standards for quality health care services for adolescents.
 It is designed so that youngsters find it easier to obtain the health services
that Whitechapel hospital needs to promote and give them to protect and
improve their health and well-being.

Strategies For Implementing
Quality In Health And Social Care
 Standards and guidelines: Identification of processes that can
be standardized.
 Incorporating adhesiveness to guidelines and standards of
Whitechapel hospital so that they can meet the quality
parameters.
 Organizational design: Selection of functional or cross-
functional structure in Whitechapel hospital will help in effective
working.
 Aligning responsibility and authority to each healthcare
professional equally.
 Education and training: Provide high quality training to all the
staff members to minimize errors and increase quality of service
in Whitechapel hospital.
 Assisting staff members in handling and learning to new
technical skills effectively.
