People Management and Development Strategies for Performance

This document explores the benefits of aligning people practices with organizational strategy and culture. It discusses the objectives of HRM, the advantages of aligning people management policies with organizational strategy and risk, and ways in which organizations integrate people management practice within their culture, brand, and values. It also examines the development of people practices and their impact on organizational performance and employee experience. Additionally, it critically evaluates models of systemic thinking and different approaches to the development of people practices.

7CO02 - People
management and
development strategies for
performance

1 Understand the benefits of aligning people practices with organizational
strategy and culture.
1.1- Explain the major objectives of people practice and the ways achieving these may
benefit employers and employees.
To ensure the best experience for staff and other people who are associated with the
organisations and management goals the main objectives of HRM is compliance ensuring, easy
access to data, on-time payroll, availability to resources, etc. these objectives may help by
influencing an individual, organisations, goals and objectives. Human resource management is
mainly inclined by organizational goals and vertical. To provide a stable work environment with
effective operations is also the duty of HRM.
Effective HRM motivates the employees to work effectively which may benefit the company’s
performance and also the employees. HRM practices for instance: teamwork, flexible work,
cross-training reliance, may improve organisations performance; also numerous motivational HR
practices lead to enhance employee’s performance (8 Primary Objectives of Human Resource
Management (HRM), 2021).
Development and training:
Effective workforce training and development are the two most basic work elements for
achieving organisations basic objectives. If employees are trained properly they will develop
properly and provide future opportunities and they will feel organized and safe. Effective
employment is reliant highly on the training practices. Providing chances to employees is one
effective step to guarantee workforce management (8 Primary Objectives of Human Resource
Management (HRM), 2021).

Team integration
Another prime role of HRM is to have good communication with each individual and make them
coordinate with each other effectively. Communication is vital for teams, especially at
enterprises. HR should make sure that effective tools are being used to make integration much
easier and smooth (8 Primary Objectives of Human Resource Management (HRM), 2021).
1.2- Explain the advantages associated with aligning people management policies with
organizational strategy and risk.
If HR aligned with business strategy only then employee satisfaction and performance can be
improved. HR has to make sure that all the teams are aligned close together to help the
company reach its objective and also promote decision making and encouragement around
the organisations (Aligning Human Resources and Business Strategy, 2021).
.
Reasons why it’s so important for HR to align with business strategy:
● Give HR enterprises a plan: The day by day economy of the world is changing,
there are many ways to recruit, attract, support and invest in employees one of is
almost impossible to tackle all the initiatives. HR is much more focused when it’s
aligned with the business strategy and it helps the company prioritize its goals
(Aligning Human Resources and Business Strategy, 2021).
● Secure the right talent: Effective Talent has always been valued, but companies
invest in various skills and roles today at the same time. Getting to know business
strategic goals will help HR recollect and attract the right talent at the right time
(Aligning Human Resources and Business Strategy, 2021).
Benefits of an Aligned Organization

● A dynamic culture. Choices made of the failure and success of organisation feed the
culture of that organisation.
The culture will quietly convey, disseminate, and reflect that message throughout the
company if the choices and energy are focused,positive, winning and accountable.(Deshler,
2021).● Better engagement of employee: some of the employees enjoy their work, consider that
their efforts are worthwhile, and see that they are making a difference. An affiliated
organisation ties an employee's work to the organization's strategy and communicates it
to them.(Deshler, 2021).
1.3- Evaluate ways in which organisations integrate people management practice within
their culture, brand and values.
● Be A Proactive Culture Consultant
The HR department provide advices the executive team about the organisations culture. The
present culture must be understood by the HR leaders. As well as advance a strategic culture
strategy that brings the values and goals of the company in to line (Council, 2021).
● Include Employees In The Process
the culture of every organisation is special and unique, as are its employees one must consider
them how to create and design a corporate culture that permits them to contribute to its
organization’s growth and success (Council, 2021).
If an organization is not properly aligned by HR:
Companies HR professionals are the ones who handle interviews, needs and hiring within the
company. if any company don’t have proper it can be mishandled and have an unrepeatable loss.
This is a fundamental procedure. They will hire employees who are not qualified enough, under
or over staffing or hiring employees who are not fit for the position.

1.4- Critically evaluate models of systemic thinking and how they underpin the
interconnectivity nature of people practice work.
In systems thinking, complex entities are viewed as a series of components, each of which
interacts with and influences the others. The technique can be used to manage organisations: the
many divisions, units, and teams that make up a large company are observed to interact and
affect one another performance. In effect, they function as a whole system. Rather than the
outcomes of individual activities or efforts, the system's performance is largely determined by
how the system is configured and the elements interact.
The role of holistic analytical approaches
people analytics is also known as Human resource analytics, workforce analytics, or talent
analytics, is the collection, analysis, and reporting of human resource data. It enables your
organisation to assess the impact of various HR KPIs on overall business performance and make
data-driven decisions. HR analytics, in other words, is a data-driven approach to Human
Resources Management. The holistic approach seeks to engage the entire person to understand
who they are, what they want out of life, and how this job fits into all of that, as well as to design
HR processes and practises that support and enable people to organise their work and manage
their careers in ways that complement, rather than conflict, with their personal goals (ALACH,
2021).
Management Models
Johnson and Scholes’ Cultural Web
Taken for the granted assumption of an organisation is one representation of the cultural web.
The model helps management to stay focused on the culture and their effect on strategic issues
and barriers can be identified and change implementers to improve competitiveness and
performance advantage.
There are 6 inter-related elements in this
model:

● Routines and rituals: the daily conduct and actions that signal towards adequate
behaviour.
● Symbols: the visual representation of the company consists of logos, dress code and
office decor.
● Stories: past and present events that are discussed both within and outside the company.
● Control system: the organisation is controlled by Rewards, Quality systems and financial
systems.
● Power structure: one or two executives like a department or a group of executives in the
company may have the power to control the company. They have a great amount of
influence on strategic direction, operation and operations.
● Organisation structure: it includes defined structure by the organisation’s cart, the
unwritten lines of influence and power which indicate whose contributions are most
valued (The Cultural Web: Aligning Your Organization's Culture With Strategy, 2021).
2 Understand how the development of people practices improves organizational performance
and employee experience.
2.1 Examine the merits of different models of people practice management, linking them with
effective business performance.
The Standard Causal Model of HRM
One of the well known models today is the Standard Causal Model of HRM. This model is
identical to models that were published in the 90s and 2000s and is similar to it. This model
begins with a casual chain with the business strategy and ends with the HR processes, with
financial performance that is enhanced.

As a consequence, the model demonstrates how an HR action which connects with
organisational approachcontributes better to business outcomes. Rendering to this approach, HR
will only be effective if its strategy is in sync with the business plan. As a result of the overall
plan, the HR strategy is generated. HR practises are implemented by the HR strategy. Hiring,
training, performance evaluation, and remuneration are just a few examples of it. These HR
techniques produce a specific outcome like Promise, high-quality production, and contributionis
a few examples. Internal performance has improved as a result of these HRM outcomes.
2.2 Critically evaluate research that links people management practice in organisations with
improved employer outcomes.
EMPLOYEE OUTCOMES AND FIRM PERFORMANCE
To explain the process of human resource management various types of models exist today
which highly impact the company’s performance most of the models do follow a similar
procedure which is shown below:
one important aim of HRM practice is the management of people within the organization and to
do it effectively. the main HRM instinctive is to impact and it should be felt by all the levels of
employees. in an organization, HRM should impact directly where the employee’s practices.

The research was conducted by The Cornell University/Gevity Institute on the study of
human resource management practices in small businesses (Collins, Ericksen, and Allen,
2008). 5 various employees’ outcomes were studied and also how they impacted the major
performances: and they are:
● Trust in management – Employees who have a significant amount of trust in their
corporate management assume that their managershave their higher interest as employees
in mind and are given more flexibility to management to make decisions that affect them.
● Commitment to supervisor – employees are happy with their manager and assume that
their supervisor is happy working for them also are fully convinced that their manager is
aware of them and their problems.
● Cooperation –thoseemployees who provide a high level of assistance, are supportive of
one another and expect the corporation from other individuals to receive cooperation
from other people carrying out their obligation(Collins, Ericksen and Allen, 2008).
● Turnover intentions – employees with low turnover do not seek new employment, they
do not expect to leave thecompany and do not think about quitting the job either.
● Effort and involvement – those employees are called dedicated who put a lot of work
into their assigned task and give their all. they are ready to put extra time and effort just
to complete tasks that are not part of their job description.
Results
First, the findings show that great HR use can lead to a higher level of employers outcome which
is discussed above. the result is that if companies use effective human resource practices then
they are more likely to have employees that are devoted to the task and have a higher level of
faith in management (Collins, Ericksen, and Allen, 2008).
2.3 Critically evaluate best practice, contingency, and resource-based approaches to the
development of people practices.
Including people practices to maximize organizational capability:
Developing the best employees who are devoted is a challenging task for some organizations and
even impossible without any HR. it is to be noted that HR does not create Organisational

capabilities as it is done mostly by talented people.HR still facilitates them with the process
through which the organization gains, applies, develops that talent. By beginning internal
processes that are maintained by the talented individuals the HR authorized the capability role in
the organization. The organization is modernized with the help of talented people for its
competitive advantage. That means that special attention should be given to:
● Recollecting top talent.
● Selection of top talent.
● Training and development of top talent
● Recruiting top talent
● Rewarding top talent
● Onboarding top talent
The organization will not develop sustainably in benefits by itself. It necessitates a clear time-
bound emphasis that is assisted up by strong senior management commitment. The
organizations’ capability can be increased by:
● Program establishment to build an organizations capability,
● Recognize a senior and initiate top-down application;
● Motivate management buy-in;
● Focus on areas that need to maximize effectiveness, and
● Find innovative ways to develop and engage the senior management team commitment.
Labour market segmentation:

Labor market segmentation such as industry, occupation, and geography is a labor market
division. The labor market segmentation points to the alteration on the demand-side and suggests
modifications on compensations that are not defined by the characteristics of any precise
worker. No labor market is perfect. Employee’s strategies are impacted by institutions such as
craft unions and professional associations, by generating similar characteristics of working.
2.4
Human resource management’s strategic importance and its impact on financial performance
have formed a considerable interest in practitioner and academic groups. This concentration is
mainly fixated on the high-performance work practices (HPWPs) to act as sustainable resource
backing up the corporate strategy implementation and the operational goal achievement (Hoque,
Wass, Bacon, and Jonhigh) performance with the help of HPWPs the performance of origination
is achieved and in result increases the employee’s performance, knowledge, skills, and abilities
(KSAs). Organisation hires, their employees to apply the KSAs for their benefit and motivate
them to do so (Hoque, Wass, Bacon and Jones, 2017).
HPWPs relationship with organizational performance:

There is a clear indication that HPWPs disturbs the performance of an organization, but the
indication that is provided holds accurate information or not that’s impossible to tell because
of the variations between sample characteristics, performance measurement procedures, and
research design of studies that exist already which may result in the findings that may vary.
due to the variations among sample characteristics, performance measurement procedures, and
research design of studies that already exist which may result in findings that may differ (Hoque,
Wass, Bacon and Jones, 2017). Kim and baik conducted a meta-analysis (2018) of 92 studies to
appraise the size of this effect and test out how large is this effect for:
● Individual practices and HPWP’s systems,
● Manufacturing vs. organization services,
● Financial performance versus Operational measures (Kim and Baik, 2018).
3 Understand current practice in major areas of people management and development work.
3.1
If human resource management is effective it provides the company with a good structure and
may help the company reach its goals and meet the needs through managing the resources of the
company (Jahan, 2021). The important functions of HR include recruitment, safety at the
workplace, training, labor law compliance, and comprehension planning, and some are discussed
below:
Hiring the right person for the right position:
Employment and Recruitment success is estimated mostly through various numbers of positions
are filled by them at a time and how much time it takes to fill a certain position. HR must hire the
correct person for any position they play a key role in hiring people and a person should be
qualified enough to do the task effectively (Mayhew, 2021).
Maintaining safety at work:

The environment is one of the most important factors in any workplace. Under the Occupational
safety and health Act of 1970, a working environment should be flexible for the employees who
are working in it. Supporting and maintaining the safety of the organizations is the duty of HR
(Mayhew, 2021).
Relations among Employer-Employee:
In a diverse working environment today, the HR functions, employee, and laborrelations may
just be controlled by one single specialist who is an expert in such an area. The employee
relation with HR is relevant to strengthen the relation of employee and employer by estimating
job satisfaction, employee engagement, and resolving workplace conflict (Mayhew, 2021).
3.2-
.
Below are the trends in the industry today:
● Find leverage and develop trust:
Today the companies increase the productivity of employees, and they can take lessons from
organisations high performance (Mankins, 2021). Google, Netflix and apple have more
productivity than any average company as they utilise the employee management strategies
that focuses on organisationalstructure. According to Bain & Company's research, the way
companies build their teams has a substantial effect on performance (Mankins, 2021).
● Continuous Performance Management Will Catch On
According to Deloitte's 2017 Global Human Capital Trends study, 70% of organizations
are restructuring their HR performance management approach (The Rise of the social
enterprise, 2021). After only a year, 76 % of the firms surveyed have reimagined
performance management to be more incessant (The rise of the social enterprise, 2021).
Organizations are identifying that the traditional performance management approach is
no longer effective. It is expected that the organization will embrace continuous
performance management in the future because it will be more effective.
● Employees experience is a new trend:

Employers are now focusing on improving the employee experience rather than
improving employee engagement, which has received a lot of attention. Even though
83% of HR managers believe that employee experience is imperative for the
organization's success, not everyone understands what it is.
3.3-.
In the light of enhanced alteration of learning and with forever changing industry, what can we
expect to see from L&D, some of the learning, development, and organizational design trends
are mentioned below:
Performance over skills:
A proper place has been placed on the table by L&D, but it has not come without a better
demand on chief Learning Officers and others who are in charge of the learning has a measurable
impact on the bottom line. It’s a rapped growing trend that learning design will more be
scrutinized for the ability to drive results within the business (Dineen, 2021).
The AI impact on organizational learning:
AI and machine learning are finding applications found today in a wide range of fields. They aim
to assist individuals in need to connect them and topics that interest them in the organizational
context of learning and development. Any individual can benefit from AI today it is not just
resorted for IT professionals.
Corporate Learning Will Be an Ordinary Thing:
There will be an increment in learning “in the workflow” or “on the job” next year as the
significance of integrating learning is being realized by more and more business leaders. It helps
people in everyday work and develops their appropriate skills (Dineen, 2021).
3.4-
Employee relationship management is vital to a company's competitive advantage. Healthy
employee relationships lead to increased engagement and productivity. Employee relationship

management is the process of managing employee-employer interactions to achieve larger
business objectives (biswas, 2021).
A growing emphasis on analytics and metrics: To drive continuous improvement,
organisations are progressivelyfocused on tracking metrics, root cause and cost.
ER teams can take advantage from important cost investments and controldefinite cost of
litigation and grievances by examining key trends. ER function In 2019, will mostly rely on
unbending and analytic applications to forecast, alleviate, and even prevent ER issues from
escalating (biswas, 2021).
Workplace safety will be in the spotlight: In 2017, and 2018, there were
variousaccusationsregarding sexual harassment within workplace. The #MeToo movement
gained traction, prompting painfulinterrogationsregarding ER practises within organisations
involved. ER specialists should suppose more workers to come forward and expose sexual
misconduct, and they should be prepared to take action if staffs make public accusations.
Constructingconsciousness of anti-harassment laws will not suffice; ER professionals must
actively create an environment where all employees feel secure.
4 Understand the role and influence of people professionals in different organizational
settings.
4.1-
Harvard model of human resource management was created by Michael Beer and according to it,
resource management is a strategic approach to the development, employment and wellbeing of
the people who are working under any organization. All the management actions and decisions
are being affected by the relation among the employees and the organization.
The operative HR function in the organization:
● Job Analysis & Design: this is also the duty of HRM to describe the Jobs nature, skills,
work experience, mandatory qualification for a specific position in any company. This is
the main function that helps to combine the duties, tasks and errands into one solitary

work unit to accomplish any corporations’ goals (What is HR management in an
organisation? - HRD, 2021).
● Performance management:
Analysing and checking the performance of employees is another crucial function that is
performed by HRM. Deloitte’s Global Human Capital Trends study mentions that 79% of
directors rate restructure of the performance management practices and system to
includefundamentals like incessantresponse, employee-driven communication and goal
setting as of great importance (What is HR management in an organisation? - HRD, 2021).
● Selection and Employment :
Itgenerates a pool of potentialapplicants and chooses the candidate who will be the right
candidate for a certain position. Allegis Group has shared in their study that, 83% of
originations believe retaining and attracting talent is a rare that is growing day by day.
- HR indifferent organizational settings:
HR managers in larger companies are in charge of overseeing HR assistance with everyday tasks
and on the other hand in small businesses there is only one HR individual who in charge to
operate assistance, manager recruited and all in one professional (How is HR in Small
Businesses Different from Large Companies?, 2021).
4.2- Critically assess the nature of professionalism in people practice and the role of the CIPD
.
Professionalism is seen as moral integrity essential characteristic of being professional in today’s
distrust world. When expert knowledge is utilised to provide others services it creates an
asymmetry of power as one individual is relying on another for advice. The professional who is
in a higher position and superior to other individuals holds a responsibility to treat every
individual with equality and not gain unfair advantages (HR professionalism: what do we stand
for?, 2021).
HR has been disparaged in past for displaying a managerialism alignment, moderating the ethical
consideration and employees voice. Today HR has shifted its traditional people-centred approach

and is mostly focused on the performance of an organisation, so that they can build a strategic
influence, set an external environment where competitive pressure is increasing (HR
professionalism: what do we stand for?, 2021).
Professionalisms core elements:
(Source: (HR professionalism: what do we stand for?, 2021))
For HR CIPD are a people development and a professional body. Around the world, it has more
than 140,000 members around the worlds, with the assistance of independent research on the
world of work it delivers leadership, and offers training and professional authorization for people
who are working in the HR and learning department (HR professionalism: what do we stand
for?, 2021).
4.3-
At the heart of every organisation, HR is positioned to make customer service an integral part of
every organisation’s culture. HR is tasked often with training, hiring and dealing with employees
on the daily basis. HR feel a tremendous amount of power when it comes to shaping and training
fresh employees on customer service techniques (Customer Service: The Role of HR, 2021).

Understanding your customer is vital for any business undertaking. An efficient and successful
company knows the value of their customer; know exactly what kind of products they need and
how they can provide them products effectively. The extensiveness of knowledge is significant;
knowing more than their names, ages, and revenues is obligatory. Having knowledge regarding
your customers, interests, hobbies, and tastes, also what they listen and what might be a
profitable advantage for any company. (The Importance of Knowing Your Customer - GROW,
2021).
Faster and Smaller responding businesspersons and small-businesalready have knowledge
regarding advantage in achieving this competitive advantage. Merelygrowing the length of
customer's interaction will give you additional chances to generateanoptimistic experience and a
sturdy relationship. Attend to your customers' response and offer them real advice, even if you
have to refer them to another source on occasion. (The Importance of Knowing Your Customer -
GROW, 2021).
4.4
There is a great significance of mentoring, coaching and facilitation, and in diverseindividuals
practices context. The adapter think approach in people practice context is the process of helping
new employees in handling of their new job to produce productive outcomes. Coaching and
mentoring in people practices is very importantfor the environment of people practice. In order
to bring change and advancement in the people practices, coaching and guiding the employees is
very important. Facilitation and coaching of employees enhances their Experience. And
improves their performance as an individual the skills and competencies of employees become
better by the mentoring. Coaching employees will help them to be fully trained as per the
requirement of the organization (Hoque, Wass, Bacon, and Jonhigh).
They will help organization to achieve goals. Coaching employees enhances the workforce of the
company, improves the employee morale and help them to achieve their goals.The people
practices adaptation coach approach takes the ongoing work and transformation. To a higher and
greater level. Mentoring and coaching of employees establishes. The chances to achieve the
organizational goals. Employees also get a job satisfaction then they are coached and guided.
Employees ultimately after the coaching and proper guidance produce a productive work.

Employees become able to communicate efficiently within and outside the organization(Hoque,
Wass, Bacon, and Jonhigh).
4.5
People professionals have to face practical challenges of data analytics and technology
development. They also face ethical challenges by data analytics and technological
developments. in a business environment many organisations respond the challenge is by
implementing strategies does later critically evaluate and make relevant decisions. But there are
many challenges for people professional analytics such as holding information, Holding
compliance, data sensitivity, and security breach and managing risk. It is a common practice of
people professional to hold current and past data of employees and clients. which is a great
challenge to hold only the relevant current and past data.The data handling and compliance is it’s
also a major challenge that people professionals have to face. the data that is private has to be
taken vet care. People professionals has to see that not everyone has an access do the private
data. They design a lot of effective strategies for sensitive data handling. Data security breaches
are common practices that people professional has to take care of(biswas, 2021)..
Through a data breach, the confidentiality, sensitivity and protected information is revealed to
an unauthorized person. And the data security breach happens because of the weakness in the
technology. Technology has many advantages for the people professionals but the most
dangerous disadvantage of technology is the data slip. The data breach can happen because of an
accidental insider, malicious insider, Lost or stolen devices or outside criminals. Other than the
ethical challenges presented by data analytics and technological development, there are many
practical challenges of data analytics and technological development too. The training and
development of the employees, managing the change in the organization associated with the cost
and risk and pace of development are some common practical challenges for people
professionals. People professional get challenge in the training and development of employees
then they exceed their cost and fear from extra expenses. The process of attracting and retaining
the talented employees it’s also one of the practical challenges that people professionals has to
face(biswas, 2021)..

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