Personal and Professional Development

This report discusses the importance of personal and professional development in the context of Marriott Hotel. It covers topics such as self-managed learning, lifelong learning, development plans, and communication skills. The report provides insights into different approaches and techniques that can be used to enhance personal and professional growth.

Personal and Professional
Development

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................4
1.1................................................................................................................................................4
1.2................................................................................................................................................5
1.3................................................................................................................................................5
TASK 2............................................................................................................................................6
Covered in PPT...........................................................................................................................6
TASK 3............................................................................................................................................6
3.1................................................................................................................................................6
3.2................................................................................................................................................7
3.3................................................................................................................................................7
3.4................................................................................................................................................8
TASK 4............................................................................................................................................9
4.1................................................................................................................................................9
4.2................................................................................................................................................9
4.3..............................................................................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Personal development plan refers to the activities which assist in improving self-
knowledge and identity along with developing talents as well as potential (Alsop, 2013).
Moreover, it improves the quality of life along with the contribution to realization of aspirations.
It is important as well as essential for the employees to work with personal and professional
skills so that they can attain success in their job profiles. Professional development can provide
the best knowledge to employees so that they can develop their career along with improving
performance. The present report is based on Marriott Hotel which is a hospitality company that
manages and franchises a brand portfolio of hotels and related lodging facilities (Personal &
Professional Development, 2017). In the assignment, discussion upon the different approaches of
self management learning and the different ways in which they can do lifelong learning for the
personal and professional development so that they encouraged.
TASK 1
1.1
Self-managed learning is an approach which assists in learning by using the proper
management process. It is way in which individual person can manage their own learning. Self-
management technique is helpful for the employees of Marriott Hotel in improving the
competency level by which they can attain maximum growth. Staff members have to take
initiatives in doing the work which succour in improving learning as well as knowledge and by
that, they can share correct information. The employees have to attend the seminars which help
in learning the new things (Apple, 2011).
There are different learning styles which can be used by the staff members of Marriott
Hotel like Kolb's as well as Honey and Mumford. Along with this, Marriott has to use Kolb's

learning style which will help in attaining the goals and objectives which are decided by higher
authorities of business entity. This style is divided into four parts which includes:-
 Concrete experience – It helps in gaining new experience in the different situation
which includes the reinterpretation of the experience which exists.
 Reflective observation – In this stage, it involves the thinking that is what we have done
and by that they can gain the better experience (Personal & Professional Development,
2017).
 Active experimentation – In this stage, it helps in taking the test which is hypotheses so
that they adopt.
 Abstract conceptualisation – In this, employees of Marriott Hotel have to implement an
idea so that they can find the best results.
1.2
Employees of Marriott Hotel have to think and get new as well as innovative ideas along
with the opinions which assist in identifying that where the staff members needs training which
aid in doing the proper development and improvement (Batesand et. al., 2014). According to the
same, employees as well as company can improve the performance in competitive market. The
employees of Marriott Hotel have to maintain the relationship and for that, they have to use new
structure which helps in the personal growth. There are so many methods which can be used by
the employees of Marriott hotel for lifelong learning that would assist in encouraging them to
perform work effectually. It includes:-
 When the employees acquired the correct information then they can use self direct
learning and by that they can get motivated and do the the best work.
 To manage as well as to learn new things, they have to use proper and appropriate
techniques.
 Employees of Marriott Hotel have to develop or improve the personal knowledge so that
they can provide innovative merchandise along with the services to consumers
(Continuing Personal and Professional Development (CPPD), 2017).
 For self-learning, apprenticeship is an essential element. Along with this, manager of
Marriott Hotel has to conduct training sessions so that they can attain the success.

 Doing proper learning in a group is a most comfortable way which enhance the growth in
the market. Along with this they have to use the models as well as theories so that they
can provide the best services and by that they can do the developments.
1.3
Self-managed learning play an essential as well as important role. It is a method or a way
which helps in doing better learning so that staff members can do their best and by that, they can
attain success. Through learning, individual person will be able to increase their intellectual
power and on the basis of that, they can perform better in the competitive environment (Clarke
and Moore, 2013). They can achieve growth within Marriott Hotel and in accordance with that,
they can minimize the risk into their personal and professional life. There are several benefits of
self-managed learning for the workers as well as for Marriott Hotel. By self-managed learning,
individuals can learn new and different things easily which assist in developing or improving
constant learning capacity. It aids in encouraging the public speaking by using presentation ideas
in front of public so that they can improve their knowledge as well as skills. Self-managed
learning helps in developing the skills of communication so that employees of Marriott Hotel can
do effective conversation. When the staff members share ideas or convey information in a proper
way then they can not face any problem. Along with this, Marriott Hotel can earn many benefits
which includes the good relation of the employees. Moreover, staff members can have effective
management of operations by self-managed learning (Cunningham, 2011).
TASK 2
Covered in PPT
TASK 3
3.1
Development plan is a aspect of town as well as country planning which assist in
comprising a set of documents so that they can set out the policies of local authority as well as
proposals so that they can do the appropriate development in the different areas. Development or
improvement is the important aspect for the individual person or for Marriott Hotel (Easley,
2013). For doing the developments in the business entity, managers and leaders needs to prepare

the development plans so that they enhance the growth in the business operations. The process
and activities which assist in doing the implementation for the development plan are:-
 The managers of Marriott Hotel have to make a proper plan for providing the training
which aid in making the appropriate business strategy.
 Then they have to highlight the specific skills which the employees have and which
having the gaps in Marriott Hotel.
 After that they have to find out which employee needs the training for the development
which helps in attaining the goals and objectives (Goodwyn, 2010).
 The manager have to find the proper source which succour in providing the training to
the employees of Marriott Hotel and by that they can do the best and qualitative work.
 Last step is that they have to make the proper process so that they can measure all the
things in the proper manner and by that they can attain the success as well as leading
position in the market (Goodwyn, 2012).
3.2
Workers or managers of Marriott Hotel have to make appropriate development plan
which aid in doing the proper development or improvement. The managers have to provide the
training to their staff members so that they can do the best and qualitative work and on the basis
of that thy can improve the performance in the business entity as well as in the market also. Plans
which are made by the manager of Marriott Hotel have to be analysed or documented (Miller and
Schulz, 2014). There are some factors which are needed in taking into consideration which helps
in preparing the document of a plan :-
 First step in doing the documentation is that they have to gather all information which are
covered in the initial stage and then they have to make a correct decisions related to
development plans.
 After that they have to make the entries of all stuffs which are mentioned and then the
employees of Marriott Hotel have to draft the document to a team for review.
 After the review they can remove the defects if there is any (Moon, 2014).
 After completing all the steps the manager of Marriott Hotel can make a proper
development plan which are created by the management team of the business entity.

3.3
The staff members of Marriott hotel have to set a plan so that they can attain the goals
and objectives. Along with this by setting a proper plan they can find the various obstacles in the
implementation process. In the business entity, for achieving the set goals they have to remove
the gaps (Nelson and Johnson, 2014). It is important for the manager of human resource at
Marriott Hotel to evaluate the personal as well as professional development plan so that they can
improve the proper working progress. By doing the cross checking they can make sure that
whether the progress is in right direction or not. There are three ways to monitor the progress
are:-
Skills which are required Objectives Management of time
According to manager of
human resource department in
Marriott Hotel have to use the
effective communication as
well as writing skills.
Moreover, skills are required
which helps in motivating the
employees to do best work.
The employees of Marriott
Hotel have to execute the
better work by the effective
communication and by this
they can provide the
encouragement to staff
members in providing the
better services (Rubin, 2011).
The company members have
to do the proper time
management which helps in
executing the proper work and
by that Marriott Hotel can
attain the goals and objectives.
3.4
Plans which are made by the company members can not yield the positive results unless
it is cross checked with the feedbacks. Feedbacks helps in removing the errors which are facing
the employees in providing the best and qualitative work. Development plan includes:-
Basis of evaluation – By doing the analysis of development plan, the company members have to
assess the needs so that they can change the process which assist in achieving the targets. Along
with this they have to remove the gaps so that they can enhance the growth (Scaife, 2014).
Feedback – By obtaining the feedback from the managers or consumers, they can find out that
where improvements is necessary which helps in doing the improvements in the performance.
The manager of Marriott Hotel have to provide the training to the employees so that they can
improve the interpersonal skills and by that they can do their personal development.

Listening power – In obtaining the goals and objectives they have to listen properly. Along with
this they have to use the proper body language so that they can do the developments as well as
improvements in the performance (Unsworth, 2014).
Improvements – The employees of Marriott Hotel have to do the proper evaluation and on the
basis of that they can improve the interpersonal skills so that they can attain the success and can
improve the personal and professional development.
These are the steps which helps in doing the improvements as well as developments in
the skills along with the knowledge of employees so that they can attain the leading position in
the business entity (Avalos, 2011).
TASK 4
4.1
The staff members of Marriott Hotel so that they need the interpersonal communication
which helps in achieving the certain level of trust. There are various issues which can be identify
and generate in the business entity. Along with this all the problems or obstacles faced by the
employees and employers of Marriott Hotel (Bauer, 2010). The main problem which generate in
the firm is Poor management and the solution for such problem are as follows:-
 Identification of problems – All the problems are needed to be identified by the
management.
 Then they have to understand the interest factors of others. They have to create a proper
solution related to the problems (Hamza, 2010).
 Management team of Marriott Hotel needs to draft a list for the alternatives so that they
can resolve a problem.
 Then they have to evaluate or analyse the each and every alternatives which are included
in the list.
 After doing the evaluation, they have to select the best alternative (Kumari, 2011).
In resolving the problem of poor management for this the managers have to support the
employees. The managers of Marriott Hotel have to offer the independent services so that they
have to provide the proper guidance. Along with this they have to give proper support which
help the manager in providing the support to the employees (Lago, 2010).

4.2
There are three levels in Marriott Hotel where proper communication is necessary. Three
levels are:
Strategic level include the managers which are present in the top level which assist in
achieving the long term goals (McNiff, 2010).
Tactical plans are those which assist in supporting the strategic plans so that they can
convert into the specific plans which is related to the specific area of the business entity.
Operational levels are those level in which lower level managers are included and they
have to focused on the specific procedure as well as process which occur at the lowest level
(Moon, 2013).
The members of Marriott Hotel have to do the proper work with the proper coordination
which helps in doing the improvements. To attain the success they have to use the proper
presentation skills and this can be done only when they use the effective communication skills.
There are two type of communication which can be used by the managers at all level whether it
is verbal or non verbal. Verbal communication is a form of conversation in which message can
be transmitted verbally and also in this message should be short and simple. Verbal can be divide
into two whether it is oral or written. Non verbal communication is a sending or receiving of
wordless messages which include gesture, body language, posture or facial expression. It
includes the three elements that is appearance, body language and sounds (Mwalongo, 2011).
4.3
Time management is the act or process of planning and exercising the conscious control
over the amount of time spent on the specific activities which assist in increasing the
effectiveness as well as efficiency and productivity. The staff members of Marriott Hotel have to
do the appropriate time management so that they can attain the maximum benefits. For doing the
personal and professional development they have to use the effective strategies for the time
management so that they can provide the best quality services along with less stressed (Nicholls,
2014).
First they have to set the goals which helps in examining the different situation. Then the
employees of Marriott Hotel have to use the appropriate tool for the proper planning so that they
can do proper time management. After using the tool for planning they have to get organised.
Employees of Marriott Hotel have to manage and organise all the work in appropriate time so

that they can not face any problem (Olsen, 2015). Then they have to schedule the time according
to the work so that they can provide the best services to the consumers in a particular time. If
work is too much then staff members can take a help from others so that they become successful
in managing the work in time. Or if the work is not managed properly then they can divide the
work into small segments which helps in achieving the best result. After that the workers of
Marriott Hotel have to manage external time wasters. Then for managing the time they have to
avoid multi tasking that they have to do one work at a time which helps the employees in saving
a time. According to these time management strategies the staff members of Marriott Hotel
enhance the growth as well as productivity and proficiency (Von Haenisch, 2011).
CONCLUSION
Through the above mentioned facts in the report it can be concluded that an individual
which can perform better through the plans which is related to the personal and professional
development. The employees of Marriott Hotel have to do the self development which helps in
attaining the success and enhance the growth. The staff members of the business entity have to
do the proper development so that they can do the innovative work. The employees of Marriott
Hotel have to provide the training for doing the best work and by that the staff members can not
face any obstacles which assist in improving the growth in the competitive market.

REFERENCES
Books and journals
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Apple, M., 2011. Global crises, social justice and teacher education. Journal of Teacher
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Bauer, W.I., 2010. Your personal learning network: Professional development on demand. Music
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Clarke, M and Moore, A., 2013. Professional standards, teacher identities and an ethics of
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Cunningham, J., 2011. Six Steps to Permanent Personal and Professional Financial
Independence. Xlibris Corporation.
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accountability policy. The Educational Forum. 77(2). pp. 214-224.
Goodwyn, A., 2010. The status of literature in a national curriculum: a case study of English.
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education. Journal of Studies in International Education. 14(1). pp.50-69.
Kumari, N., 2011. Personal therapy as a mandatory requirement for counselling psychologists in
training: A qualitative study of the impact of therapy on trainees’ personal and
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Lago, C., 2010. On developing our empathic capacities to work inter‐culturally and inter‐
ethnically: attempting a map for personal and professional development. Psychotherapy
and politics international. 8(1). pp.73-85.
McNiff, J., 2010. Action research for professional development: Concise advice for new action
researchers. Dorset: September books.

Miller, A and Schulz, S., 2014. University literacy: a multi-literacies model. English in
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Nicholls, G., 2014. Professional development in higher education: New dimensions and
directions. Routledge.
Olsen, B., 2015. Teaching what they learn, learning what they live: How teachers' personal
histories shape their professional development. Routledge.
Rubin, D. I., 2011. The disheartened teacher: living in the age of standardisation, high-stakes
assessments, and no child left behind (NCLB). Changing English: Studies in Culture
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Scaife, J., 2014. Supervising the Reflective Practitioner: An Essential Guide to Theory and
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Unsworth, L., 2014. Multimodal reading comprehension: curriculum expectations and large-
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Online
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<http://www.kcl.ac.uk/nursing/study/qualified/cppd.aspx>. [Accessed on 17th February
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Personal & Professional Development. 2017. [Online]. Available through:
<http://www.ericrobinson.co.uk/site/the_firm/careers/pers_prof_development/>.
[Accessed on 17th February 2017].
Personal & Professional Development. 2017. [Online]. Available through:
<https://studentaffairs.indiana.edu/dean-students/gender-womens-affairs/
development.shtml>. [Accessed on 17th February 2017].