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Risk management is an integral component of a healthcare firm's standard businesspractice. Healthcare Providers Service Organization (HPSO) and Nurses ServiceOrganization (NSO), the administrators of your professional liability insurance policy,have partnered with CNA HealthPro (the program underwriter) to provide you with theelements of asample risk management plan. This resource also includes references tohow that plan interfaces with the organization’s overall risk management program.Firmsmay use acustomized version of the sample plan to meet the specific needs and uniquecharacteristics of their healthcare practice.We encourage you to use this as a guide to develop your own risk management plan.This is intended as a suggested general format. Please do not rely solely on thesuggested text included in this document. We recommend that you add content that isspecific to your business and clinical practice.2
[SAMPLERISKMANAGEMENTPLAN][ORGANIZATIONNAMEBUSINESSADDRESSTELEPHONENUMBERFACSIMILENUMBERWEBSITEADDRESSEMAILADDRESS]MISSIONSTATEMENT[Enter organization’s mission]PurposeThe purpose of the risk management program is to protect patients, staff members andvisitors from inadvertent injury. The program is also designed to protect theorganization’s financial assets and intangibles, such as reputation and standing in thecommunity.The risk management plan is a primary tool for implementing the organization’s overallrisk management program. It is designed to provide guidance and structure for theorganization’s clinical and business services that drive quality patient care whilefostering a safe environment.The focus of the risk management plan is to provide an ongoing, comprehensive, andsystematic approach to reducing risk exposures. Risk management activities includeidentifying, investigating, analyzing, and evaluating risks, followed by selecting andimplementing the most appropriate methods for correcting, reducing, managing,transferringand/or eliminating them.Authority and Role of the Risk ManagerThe risk manager is empowered by the governing body to implement the functions andactivities of the risk management program with the assistance of the patient care andadministrative staffs. The governing body has overall responsibility for the effectivenessof the program and providing the necessary resources. The governing body’sresponsibilities are supported through regular written and verbal communicationsregarding risk management activities that may affect the organization’s finances.The role of the risk manager is to maintain a proactive risk management program incompliance with the provisions of federal, state, and local statutes, applicable scope ofpractice and regulations. The organization may participate with voluntary accreditingorganizations. The risk manager is responsible for creating, implementing, andevaluating the outcome of the risk management plan. These activities should becoordinated withquality/performance improvement, infection control,organizational/patient safety and environment of care management. The specificdescription of the risk manager’s role should be addressed in a separate job descriptionapproved by the governing body.3
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