Project Plan Template for Crisis Management in Healthcare Sector

Project Plan Template
PROJECT BACKGROUND
This page to be completed by the Project management team on behalf of the teams
Project Title:
Provide a succinct title
for the project
Project crisis management in healthcare sector
Project Aim:
Overall aim of the
project
Key message – to improve clinical handover practices by implementing a
standardised process for handover.
Project Background:
Brief outline of the
project, consider
including the problem
or practice gap
Project Benefits:
Outline the benefits of
standardised clinical
handover to the
organisation in terms
of time, money,
resources
This Project will result in the following outcomes:
 Minimize time required by clinical officers to evaluate the content of the
documents
 Reduce number of clinical officers required for documentation in clinics
 Standardized clinical handover lowers cost of operations resulting to
increase in profit margin
Project Objectives:
NOTE: use SMART
objectives
 Specific
 Measurable
 Achievable
 Relevant
 Timely
The overarching project objectives are:
 Increase efficiency in crisis handling
 Articulate required skills
 Ascertain crisis team response preparedness
 Increase crisis response time
PROJECT SCOPE
Insert organisation name here
The following section of the project planning document is specific to each team.
Organisational Context
Why is the project
important for your
organisation or health
service? The objective
may mirror the overall
aim of the project from
page 1- the intention is
to localise the objective
to be relevant for
Short brief statements with outcomes that creates the common goal
This project will articulate on need for crisis management, resources required,
skills required to handle crisis and suitable approaches in cases of disaster

Project Plan Template
participants and project
team.
This project will include: This project will not include:
e.g. which wards, clinical units or
departments ill be included in
implementation or will it be an all of
organisation approach? Think about
piloting the improved handover process in
one ward or unit before spreading to
other areas
Piloting of the project would start with
minor departments such as customer
care, pharmacy, maternity and records.
What is out of scope – consider activities that may be
peripheral to the project, possibly nice to do but not core to
the project aims
This would not cover management of employees in the
organization and payment of medical services.
Project Deliverables:
What you will deliver at
the end of the project.
NOTE: these are the products you will have at the end of the project, e.g. a
policy, education program, risk assessment & management pathway, improved
awareness levels etc.
Crisis management reference document, Strategies to test for preparedness
and suitable approaches in crisis management
Success Criteria:
How you will measure
the success of the
project?
NOTE: the success criteria must be specific and measurable. e.g. audit data,
education session attendance, policy uptake.
Compliance with international standards in regard to response time, and
preparedness.
Resources:
What are the resources
required to undertake
the project?
NOTE: important to be fair and reasonable.
Consider: people, space to meet and access to a computer & internet, etc.
Project managers, personal computer, Internet access and finance to fund
some processes
Linkages:
Are there opportunities
for this project to gain
leverage from or provide
support to other safety
and quality project
already underway in
your organisation?
NOTE: What the potential opportunities for this project to link with existing
organisational activity? e.g. QI, KPIs, accreditation, education, research.
Some of the opportunities involves adoption of technology in crisis
management.
RISK PLAN
Consider the risks early?
Assumptions Constraints
Project assumptions are circumstances
and events that need to occur for the
project to be successful but are outside
the total control of the project team. They
are listed as assumptions if there is a
HIGH probability that they will in fact
Project Constraints are aspects about the project that cannot
be changed and are limiting in nature. Constraints generally
surround four major areas:
Scope: Change legislation relevant to the project
Cost: Project time dependent on limited resources