Accommodation and Lodging Industry in Australia - Types, Structure, Management, Quality Issues and Current Trends | Desklib

Running head: ACCOMMODATION AND LODGING INDUSTRY IN AUSTRALIA
Accommodation and Lodging Industry in Australia
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1ACCOMMODATION AND LODGING INDUSTRY IN AUSTRALIA
Table of Contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................2
Types of accommodation and lodging.........................................................................................2
Structure.......................................................................................................................................3
Management................................................................................................................................6
Quality issues and Grading..........................................................................................................7
Current trend related to accommodation and lodging.................................................................8
Conclusion.......................................................................................................................................9

2ACCOMMODATION AND LODGING INDUSTRY IN AUSTRALIA
Introduction
The term hospitality refers to the host and guest relationship where the host serves and
entertains the guest with the best that he has (Cook, Hsu and Marqua 2014). Hospitality industry
is broadly divided into food, lodging, transportation, event planning and some other sectors. It is
a rather big industry with several branches. It is billion-dollar industry, which stands on the
leisure and disposable income of people. A unit of engaged in hospitality comprises of multiple
groups involved in operations and facility maintenance like receptionists, housekeeper, servers,
porters, kitchen workers, bartenders, facilities management team, human resource management
team and the marketing department (Claveria, Monte and Torra 2015). This fundamental concept
of this industry is applicable to any business that strives to satisfy customer based on their
leisurely needs. The first and the foremost foundation of this industry that it is based on customer
satisfaction. As it depends on the disposable income of people, an economy downfall or
recession hits the market badly as in such situations people would not have surplus resources to
spend on luxury and leisure.
Discussion
Types of accommodation and lodging
Hospitality industry offers a variety of choices regarding lodging and accommodation
(Rittichainuwat 2013). It includes:
 Hotels
 Motels
 Hostels

3ACCOMMODATION AND LODGING INDUSTRY IN AUSTRALIA
 Bed and Breakfast
 Resorts
 Cruise, Floatels and Houseboats
 Serviced Apartments
 Homestays or Guesthouses
 Inns and Taverns
 Farmstays
 Vacation rentals
Structure
Hotels provide accommodation, meals and a variety of other hospitality services. Hotels
have air-conditioned rooms with attached bathrooms. There are wide range of hotels as per the
facilities they provide and they are categorized based on star ratings, from 1 star to 5 star. It
ranges from simple budget style hotels to the most expensive accommodations in the world.
Motels were originally constructed for travelers and motorists who needed to rest while
driving down the road for a long time. In Australia, motels are popularly known as motor inns or
motor hotels. They provide overnight accommodation to travelers and tourists. Generally, motels
provide no such services or facilities as such like hotels or guesthouses. They mainly provide a
room with or without an attached bathroom. However, the main attraction of motels are the
ample parking space one gets to park their vehicle while they stay there.
Hostels are an inexpensive accommodation option, which usually offer shared rooms
such as dormitories along with shared bathrooms. These are perfect choice for students and