This article reflects on the importance of non-technical skills in the accounting and finance profession. It discusses the significance of integrity, communication, commitment, openness, and relationship-building in delivering quality services to clients and meeting employers' expectations.
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Running head: ACCOUNTING PROFESSIONAL SKILLS1 Accounting Professional Skills Name Affiliation Date
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ACCOUNTING PROFESSIONAL SKILLS2 Non-technical skills Reflection There are many non-technical skills that are important to me as a professional advisor. These include; Integrity,communication,building relationship, flexibility,commitment, openness among others. The above non-technical skills are explained below in relation to self-reflection while at work in the accounting and finance firm. Integrity is one of the non-technical skills I will consider when am employed in the accounting firm (Awayiga, 2010). Any graduate accountant should be with integrity in his or her service delivery because finance issues need to be handled with care and honest since clients require quality and completeness in the services rendered to them in order to match with the employers’ expectations. I will be consistent and honest in delivering the services especially the finance and books of accounts. Furthermore, communication is one of the key professional skills I will ensure while at work. As a good accounting practitioner, I will be able to communicate and learn how to listen to new ideas effectively not only to clients but also to employers (Jackling, et al, 2009). The need for the clients can be understood and resolved out after I have fully talked about, explained and presented the financial transactions that the clients may require. Communication can either be verbal or non-verbal according to the client’s need for critical and effective accounting and finance. I will be able to adopt the current ways of communication with colleagues at work and to the clients by using mails, chatrooms, messaging among other electronic platforms for clear information about accounting transactions. In addition to the above skills, commitment at working place is another non-technical skill that I will consider (De Villiers, 2010). While at work, I will always be committed in terms
ACCOUNTING PROFESSIONAL SKILLS3 of sacrificing my time, knowledge and all my efforts to acquire more accounting skills in my profession and also to deliver the best of my expectations to the clients. Accounting and finance departments require committed and self-driven workers since the field deals with financial data computations which at times create fatigue among workers in the process of handling a number of clients in a stipulated time period. However, by me being committed to what I will be doing, the accounting and finance procedures and works can be done and reflected with ease. More so, openness to the clients is also among the vital non-technical skills to be practiced while in accounting and finance department. I will be able to interact with people from various entities or titles. Being open and trustworthy to the clients is another way of motivating and persuading various groups of people in accounting. Openness with intelligence is one of the skills employers like to see from the graduate accountants to which shows greater ability, potential and good identity at the place of work (Kavanagh and Drennan, 2008).Most of the employers or managers tend to recruit accountants who are always open in any case, competent and intelligent. Openness plays the fundament role in handling finances since clients assume that whatever they exchange or keep with an institution is safe. Building of relationship or trust among the colleagues and the clients is also one of the key non-technical skills that I will highly practice in the accounting firm. I ideally know that, accounting and finance profession needs some time to build trust and a close relationship among the colleagues and the clients (Maelah et al, 2012). Building a client-relationship will help me to understand challenges and make reliable and consistent contributions to the employer as well as accountingfirminparticular.Creationofrelationshipandtrustempowerseffective communication between me and the people I will be serving. These people can be either the clients or my employers.
ACCOUNTING PROFESSIONAL SKILLS4 Also, I will be flexible in the way of delivering my services while at the work. A graduate accountant should be able to eject and acquire professional skills from other departments of the accountingfirm(DeVilliers,2010).Beingflexibleandrelationship-buildingamongthe colleagues and clients will help fresh graduates especially me to acquire plenty of practical skills than being rigid with only one profession. While at work, I will be able to volunteer in other departments of the accounting firm in order to be equipped with more knowledge and skills to enhance my practical side of my profession, one of these departments where I will interested in working with them include; customer care desk where I will acquire a customer- relationship which will build my accounting carrier as a result of being involved and used to clients and with different services to be delivered to them.
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ACCOUNTING PROFESSIONAL SKILLS5 References Awayiga, J., Onumah, M. &Tsamenyi. (2010). Knowledge and Skills Development of Accounting Graduates: The Perceptions of Graduates and Employers in Ghana. Retrieved fromhttps://tandfonline.com/doi/abs/10.1080/09639280902903523? src=recsys&journalCode=raed20. De Villiers, R. (2010). The incorporation of soft skills into accounting curricula: preparing accounting graduates for their unpredictable futures.”MeditariAccounting Research, Vol. 18, No. 2, 1-22. Jackling, B., and P. De Lange. (2009). "Do Accounting Graduates' Skills Meet the Expectations of Employers? a Matter of Convergence or Divergence?"Accounting Education, 18.4/5: 369. Kavanagh, M. H., and L. Drennan. (2008). "What Skills and Attributes Does an Accounting Graduate Need? Evidence from Student Perceptions and Employer Expectations."Accounting and Finance, 48.2: 279. Maelah, R., Amani, A., Muhammadun,Z.,Ramli, R. ( 2012).Enhancing Soft Skills of accounting. Retrieved fromhttps://www.sciencedirect.com/science/article/pii/S1877042812037603.