Table of Contents INTRODUCTION...........................................................................................................................1 Identify key components of MIS within SF.....................................................................................1 CONCLUSION................................................................................................................................3 REFERENCES................................................................................................................................4
INTRODUCTION Management information system (MIS) refers to computer based system which provides managers with different tools which helps in organisation, evaluation and management of departments within organization (Cook, 2017). MIS of Stately Furniture (SF) is present in this report. SF is based in Medicine Hat which is a producer of hand-crafted furniture. Their furniture is designed as per requirements of customers. This report covers MIS of SF and their strategies. Apart from this their key elements are identified. Identify key components of MIS within SF. Management information system is defined as usage of people, information technology and business processes for recording, storing and processing data so that information can be produced which can help organisation to make decisions based on day to day activities. MIS is required for following reasons: ï‚·It alleviate communication within internal and external organisation. With help of MIS, employees can have access to information on day to day operations which are meant to be performed. ï‚·Short message service, email and video conferencing provides organisation as well as employees to communicate with suppliers and customers with usage of MIS which organisation is using. ï‚·This also helps in making effective decisions as decision makers need information and this information can be received from MIS. ï‚·This also helps in keeping record of all transactions which are made within business and it further provides reference point for other transactions. Strategies and strategic drivers:As per given scenario, SF operates within a single building andallworkiscarriedoutmanuallyi.e.withusageofpaper.Theyuseinternetfor communication with their previous, present and potential customers with usage of outsourced website. As per this, they need to work a lot in terms of technology as in recent era people are opting for online products rather than visiting some office. They need to have effective strategies to overcome barriers (Greenberg, 2017). No doubt they have their own customer base but they need to enhance their services so that they can attract more customers. Some strategies are mentioned below which they can follow to enhance their profitability: 1
1.Foremost thing they (SF) need to have is their own website which contains details about what they do, designs of their products with their prices, customisation options as per demands of customers and contact details for further enquiry (Wager, Lee and Glaser, 2017). Importance: This will help customer to identify them, see their products and compare their prices with products offered by competitors. 2.For carrying out effective communication between different departments of SF, they must opt for local area network as they operate within single building. This will reduce their time in walking from one department to other department. Importance: This will help SF to reduce their time and utilise that time in some other work. Apart from this it will facilitate them to communicate effectively with their customers. 3.They must posses their own database to store details about their employees, clients and transactions which are carried out. Importance: This will help SF to possess knowledge about their clients and employees. Apart from this when details are stored on system then there are less chances of redundancy and mistakes (Harrison and Lock, 2017). 4.For inventory management they have different software's which they can use like Cin7 Zoho Inventory, Easy Count and many more. Importance: This will help SF to have record of what is present in inventory and what is required. This will eliminate wastage of raw materials as wooden materials often get damaged in rainy season. 5.When they will use system they can establish links and can come to know different suppliers who deals with wood, glasses and other raw material which is required for effective building. Importance: This will reduce time which takes four months for raw materials to reach at safe place. As they (SF) will have options to find out suppliers from near by locations and they can compare prices of different suppliers. This will help them to work effectively and utilize most of their time in their services. For all this, SF needs to have an IT engineer or a person who have good knowledge of IT. As without this it is not possible to implement this system (Hitomi, 2017). Apart from this, as per scenario it has been said that older people are more involved in designing of furniture and carry 2
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out customisation options by themselves and they are not keen to learn. For this different simulation tools like Intelsuite, Matlab, etc. can be used by young people, this will help them to analyse which design will provide better result and how much weigh, material is required in its formulation. This will provide SF with new growth opportunities and they can have large number of designs using these software's. Components of MIS within SF:There are different components of management information system, they are people, data, business procedures, hardware and software (Structure and Development of Management Information System in Furniture Enterprises,2014). But key components of management information system in terms of furniture enterprise is presented below: 1.System of manufacturing and production information:It relates to production design, manufacturing, planning of different production equipments, scheduling of tasks and quality control. This will aid SF in strategic management of manufacturing methods and automation programs. 2.System of marketing information:This includes promotion, sales and after sale services which are offered by SF (Laudon and Laudon, 2016). Strategic management builds strategies according market analysis this includes customer survey information, competitor analysis, customer analysis, technical forecasting and income forecasting. 3.System of materials management information:It consists of granting of products, inventory control, delivery of goods and purchase. This include strategies of SF involved in supply of material, policies for suppliers and information related with new technology and supply program. 4.System of accounting and financial information:This includes cash management, collection management, fund raising, budgeting and cost data analysis. In this SF must formulate long term strategic planning related with capital, tax accounting policy, budgeting system and cost accounting (Peltier, 2016). CONCLUSION From above report, it can be concluded that management information system plays important role within organisation. It refers to information system which is used in decision- making, coordination, analysis and visualization of data within organisation. SF can implement 3
MIS to enhance their services, products and profitability by reducing their processing time by effectively making usage of resources present with them. 4
REFERENCES Books and Journals Cook, M., 2017.The management of information from archives. Routledge. Greenberg, J. S., 2017.Comprehensive stress management. McGraw-Hill Education. Harrison, F. and Lock, D., 2017.Advanced project management: a structured approach. Routledge. Hitomi, K., 2017.Manufacturing Systems Engineering: A Unified Approach to Manufacturing Technology, Production Management and Industrial Economics. Routledge. Laudon, K. C. and Laudon, J. P., 2016.Management information system. Pearson Education India. Peltier, T. R., 2016.Information Security Policies, Procedures, and Standards: guidelines for effective information security management. Auerbach Publications. Wager, K. A., Lee, F. W. and Glaser, J. P., 2017.Health care information systems: a practical approach for health care management. John Wiley & Sons. Online Structure and Development of Management Information System in Furniture Enterprises. 2014. [Online]. Available through: <https://scialert.net/fulltext/?doi=itj.2014.1709.1715>. 5