Leadership and Management in Contemporary Organizations
Added on 2019-12-18
15 Pages5363 Words185 Views
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MANAGEMENT ANDOPERATIONS
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1a. Difference between role and characteristic of a leader and manager......................................1b. Examine the role of leader and function of managers.............................................................3c. Theories and Models of Leadership........................................................................................5TASK 2............................................................................................................................................6a. Approaches to Operational Management................................................................................6b. Importance and Value of Operations Management................................................................9c. Factors in business environment impacting operational management..................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONWithin an organization there are different type of departments that work together in orderto achieve goals and objectives. In this context, operation management can be determined as animportant function within business as it aims at converting all the inputs for effective output.Main aim of operations management is to make sure that they use resources and deliver theircustomers with high quality services (Hatch and Cunliffe, 2013). In this process manager playvital role to make employees use their full efficiency and support the firm. There are differenttype of issues that are faced by workers and it is essential to make sudden changes are madeimmediately and not negative impact is caused to business operations. Present report is aboutAsda food company Ltd. This firm was founded in the year 1949 and is headquartered atEngland. This report covers different set of roles and functions that are played by managers andleaders. Further, it covers proper analysis of theories for leaders and managers. Lastly, it alsoincludes factors that impact operation management and decision making. TASK 1a. Difference between role and characteristic of a leader and managerWithin an organization both leaders and managers play vital role. They have different setof roles and responsibilities and characteristic. They through which they handle workers isdifferent (Kalra and Kopargaonkar, 2016). However, ultimate aim of leaders and managers tomake sure that they make workers direct towards organizational goals and objectives. Belowgiven are the different between managers and leaders:DifferenceMangersLeadersRoleManagers are the one who playthe role of administrator.They are the one who play therole of innovator. 1
CharacteristicThere are different set ofsystem and process that aregiven. As per the characteristicof managers, they follow all ofthem and make employeesunderstand about the goals ofAsdaLeaders mainly focus onencouraging workers andboosting them up towardsinnovation so as to supportAsda. VisionAll the goals that are providedby management is consideredby managers and this isgenerally for short period oftime until the given aim isachieved. Vision that are made leaders ofAsda is for long term. Theyunderstand their followers anddeliver their roles as per theircapabilities (Qu, Janssen andShi, 2015). FocusManagers aim at managing andcontrolling workers withinAsda.However, leaders will alsoconsider their customers andworkers. ValuesManager does not considerquality much but they valuetowards achieving results(Stewart and Shamdasani,2014). Leaders value forachievement. Further, theyinspire workers and boostthem so that they work withtheir full efficiency. TargetsThey make sure that properservices and delivered toemployees and they develop aproper culture with the help ofwhich responsibilities that areprovided to managers arefulfilled (Stewart andShamdasani, 2014). Targets are set by leaders ofAsda. That will be made insuch a way that future goalsare achieved and so thatprofitability is rate is raised. Motivation levelManagers will follow differentset of approaches and theoriesLeaders on this side willunderstand the factors through2
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