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Roles of Operations Managers

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Added on  2020-10-22

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Operation management is the managing the operations and process within the organisation on order to accomplish the goals in within the specific time. Leaders are the individual person who support employees' motivation and confidence in order to accomplish the work sustainability.In other words, leadership is the action of leading employees to achieve goals. Managers are the person who utilised the company aims and objectives and applies the best business management plan in order to achieve the set aims and objectives of the business targets (Hitt, Xu and Representatives

Roles of Operations Managers

   Added on 2020-10-22

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OPERATIONSMANAGEMENT
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Table of ContentsINTRODUCTION...........................................................................................................................2TASK 1............................................................................................................................................2a. Explaining the roles and characteristics of leaders and managers. ........................................2b. Explaining the different situation in within the organization can affect the role of a leaderfunctions of a manager................................................................................................................4c. Applying the range of theories to leadership situational, systems leadership and contingencyleadership theories ......................................................................................................................5TASK 2............................................................................................................................................7a. Roles of operation managers with regards to improving efficiency and decision and theymake............................................................................................................................................7b. Key elements and approaches of different operations' management system..........................8c. Various factors impacting business operations.....................................................................13CONCLUSION..............................................................................................................................15REFERENCES .............................................................................................................................161
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INTRODUCTIONOperations management is the most vital function within the organisation. That helps toboost the efficiency level within the production facility. Operation management is the managingthe operations and process within the organisation on order to accomplish the goals in within thespecific time. Present study based on operation management of Tesco. Furthermore, it willexplain about the roles and characteristics of leaders and managers. Besides, study will explainthe roles and characteristics of leaders and managers (Rumble, 2019). How company leadershelps to be taken different leadership styles such as situational leadership, systems leadership andcontingency leadership theories. Overall, report will be explaining the effectiveness of improvingthe efficiency and decisions. Overall, study looking upon the various social responsibility,culture, values, ethics and sustainability how they impact the business operations. TASK 1a. Explaining the roles and characteristics of leaders and managers. Leaders are the individual person who support employees' motivation and confidence inorder to accomplish the work sustainability. In other words, leadership is the action of leadingemployees to achieve goals. Leaders are the responsible person who take responsibility ofemployee performance and work productivity. There are different roles performed by a leadersuch as set the clear vision, motivating other employees, guiding employees, building morale etc.Managers are the person who utilised the company aims and objectives and applies thebest business management plan in order to achieve the set aims and objectives of the businesstargets (Hitt, Xu and Carnes, 2016). Manager job is very crucial in an organization, the successof an organization will depend upon the calibre of the manager in utilizing the resources forachieving business goals.Roles of Managers Daily Operations : Ensure day to day activities, ensure employee working performanceis the responsibility of manager in Tesco. Overall, manager make sure that is everyemployee work according to their plan or not. Staffing : Manager of Tesco also performed the role of selecting employees by takinginterview process from the employees in a more effective manner. Manager also hire,train and conduct interview process. 2
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Setting goals : Managers who prepare plan and roles and responsibilities of people.Manager is the individual who articulate both short and long term goals to ensure acompany longevity. Liaising : Although a manager typically oversees a group of employees, managers alsoeffectively communicate with their bosses and convey the necessary information to thevarious company parties. Administration : Managers also handle the functioning of administration where theyconductor ensure the proper activity handled by the employees or not. Roles of Leaders Representative of the organization : Leader is the person or a role model of theemployees who always motivate them and make them satisfied within the companyenvironment. Leaders communicate employees queries, issues and conflicts to the topmanagements. Motivating employees : Motivating employees is the initial or foremost role of a leader.Such as providing appreciation, enhance employee motivation, manager the workingatmosphere etc. through company can better achieve the targets and opportunities. Building employee morale : Leaders pull everyone towards the company aims andobjectives and let them work together (Reid and Sanders, 2015). Leaders of Tescoappreciate their employees work into the correct direction that motivates towards the newworking targets and long lasting relationship. Characteristics of leader Leaders are motivated and enthusiastic towards performing the work goals. Leaders are honest and loyal towards the employees issues and company goals. Leaders are also known for its excellent scene of humour and positive attitudes. Leaders have power to enhance the creative attitude and challenging business behaviour. Characteristics of manager Manager gives good direction to employees to get the target more frequently. Good managers must be able to present their ideas and thoughts to the other people. Managers are the problem solver who solves the employee issues and conflicts among theother employees.3
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