Technical Innovations in Aviation Safety

AIRWORTHINESS
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The technical innovations in aviation safety
Blockchain Technology: Blockchain technology has enhanced the operational efficiency,
customer experiences as well as security systems in the airline through the following ways:
 Elimination of the need of depending on proofs using physical identification cards
through having the data of the passengers maintained with a virtual decentralized
database that is easily accessible by the relevant people
 It may aid in changing flying miles into an asset that is more valuable that may be used in
offering additional benefits to the clients through tokenising such points as well as
offering them an opportunity to accrue the points1
Robotics: The airline industry is making use of robotics in aiding the different tasks including
baggage handling, car parking as well as customer management among other tasks. A lot of buzz
was generated by the introduction of socially-aware Spencer Robot of KLM. The robot is fitted
with the ability to handle social circumstance between people and is able to ‘see’ and evaluate
people around it using the sensors
Biometrics: Making air travel more comfortable and delightful experience remains the focus of
the airline industry to the customers2. Biometrics are being used in in the revolution of the
experience of the clients for example the launch of biometric-enabled bag drop by the Air New
Zealand in facilitating check-in process
1 Charles, Billings Aviation automation: The search for a human-centered approach. (CRC Press, 2018)
2 Reece, Clothier and Rodney Walker. "Safety risk management of unmanned aircraft systems." Handbook of
unmanned aerial vehicles (2015), 2229-2275