An Analysis of the Impact of Training

AN ANALYSIS OF THE
IMPACT OF TRAINING

Abstract
The research report is based on the effect of the training on the motivation and the job
satisfaction of an employee in the company. The study stated an importance of the training and
development in keeping the employees or the workers motivated within the organization in order
to achieve higher productivity and sales. Training acts as the main practice that company adopts
for the purpose of enhancing the skills and abilities of an employees.

Acknowledgement
I would like to show my gratitude to my supervisors and the colleagues for guiding me in
making this the project more meaningful and presentable. I am thankful to my family and the
friends who had supported and helped in making this research study.

TABLE OF CONTENTS
PROPOSAL.....................................................................................................................................3
INTRODUCTION...........................................................................................................................3
THEORETICAL BACKGROUND AND RESEARCH FOCUS...................................................3
Background of research topic......................................................................................................3
Research aim and objectives........................................................................................................3
Research questions.......................................................................................................................4
Literature review..........................................................................................................................4
C. Justification and contextualisation..........................................................................................7
Research methodology.................................................................................................................8
CONCLUSION..............................................................................................................................10
DISSERTATION...........................................................................................................................11
CHAPTER1: INTRODUCTION...................................................................................................11
CHAPTER 2- LITERATURE REVIEW.......................................................................................13
CHAPTER 3- RESEARCH METHODOLOGY...........................................................................18
CHAPTER 4 and 5: DATA ANALYSIS & DISCUSSION..........................................................22
CHAPTER 6- CONCLUSION AND RECOMMENDATIONS...................................................30
Conclusion.................................................................................................................................30
Recommendations......................................................................................................................30
Limitations and suggestions to inform future research.............................................................30
REFERENCES................................................................................................................................1
APPENDIX......................................................................................................................................4
Questionnaire...............................................................................................................................4

PROPOSAL
Topic- An Analysis of the Impact of Training: Investigation into Motivation and Job
Satisfaction for Employees.
INTRODUCTION
Training program plays crucial role in terms to gain knowledge and make employee
effective so that better performance within the enterprise can be accomplished (Nigro‐Bruzzi and
Sturmey, 2010). Thus, training leads to have job satisfaction and this also increase the self-
esteem that improves the understanding of employees. Additionally, training enhance the morale
on the job and loyalty to the enterprise. Thus, training programme allows to strengthen the skills
that each worker needs to improve. Therefore, development programme must be taken with help
of training facilities for all employees to conduct effective practices. Additionally, training is one
of the crucial components that leads to create supportive workplace in which employees feel
valued and more satisfied.
The present report is based on business activities of Tesco, it is global leading enterprise
that engaged in business activities of grocery services. This firm mainly deals in product and
services as book, stationery and clothing etc.
Furthermore, report will outline the aim and objective on the basis of given topic.
Henceforth, research methodologies will be taken to select one proper technique to research for
collecting information on given topic.
THEORETICAL BACKGROUND AND RESEARCH FOCUS
Background of research topic
The present study is based on to analyse the impact of training that leads to enhance the
motivation and job satisfaction for the employees. Training can be defined as one of crucial
components as this aid to enhance the core strength of employees (Moore and Fisher, 2007). This
is one of effective term that increase job knowledge at each stage. By use of it, there can be
expansion to the horizons of human intellect, and this has huge impact on overall personality of
employees. This research will be helpful to gain the depth insight about providing the training
facilities effectively.
Research aim and objectives
To undertake this report, the aims and objective on the given topic has been framed out in
following manner as are-

Aim-
The aim of proposed research study is 'To analyse the impact of Training to enhance
Motivation and Job Satisfaction for Employees'.
Objectives
 To articulate the concept of training and development.
 To access the impact of training on staff performance and level of job satisfaction.
 To identify how training enhance motivation of employees.
 To recommend the suggestive measure for training that support to improve employee
performance by enhancing their job satisfaction and motivation.
Research questions
Q.1 What is impact of training on performance of staff and level of job satisfaction?
Q.2 How to identify that training enhance motivation of employees?
Literature review
Theme 1: Accessing the impact of training on performance of staff and level of job
satisfaction.
Training is defined as one of the crucial ongoing investment in human assets that aid to
employees in learning skills and acquiring knowledge that can support to accomplish goals. As
per the view of Sanyal, and Hisam, (2018) stated that training provide by the organisation can be
considered as an admission for undertaking development within the enterprise. In each entity,
this process needs to be undertaken to have effective preservation, survival, to enhance
effectiveness and support in efficiency within employee. In contrary to Diamantidis and
Chatzoglou, (2019) stated that training need to be considered as one of reliable means that helps
to improve the performance quality and sort the issue of employees, managers etc. The training
to working staff and develop is that activity that make significant contribution to overall
effectiveness and assists to earn long term profitability within enterprise. Therefore, training aids
to identify the core skill and strength of individuals, with help of it, corrective action towards it
can be taken to address the need of employees. Thus, effective performance of employees can be
helpful to build high sustainability of enterprise and this can also be crucial to enhance brand
image of firm.
In contrary to Padmasiri, (2018) stated that training is defined as systematic development
of knowledge, attitudes and skills that required by individual to perform their job role effectively

and adequately. Henceforth, the one of the principal aims of training is to make sure about the
availability of the skilled and willing workforce within the enterprise. As per the view of
Dostie, (2018) stated that training helps in updating the old talents of the employees and
develops the new ones. Therefore, the one of principle objective of the principle objective of
training is to improve the skills and abilities of workers to perform their specific job.
According to the view of Efobi and Orkoh, (2018) it can be stated that training can leads
to influence the workplace performance directly by enhancing the output per worker. Thus,
better use of training strategies leads positive impact on job satisfaction and motivation of
employees. This aids to maximise the organisation performance as this supports to improve
organisational productivity. So, this can be stated that training leads to stimulate the innovation
within the workplace by improving the job satisfaction of employees. Thus, it can be stated that
the usefulness of program of training can only be possible only when the trainee is able to
practice the aspect that enhance the working performance of the entity. Thus, trained workforce
means employees are learning innovative skills that can be effective to improve production, cut
time spend in the creation of commodities and services, reduction in cost of production and also
assist to build positive working environment. Therefore, entity must take the training as never
ending and continue in nature as this aid to bring out systematic performance.
In contrary to Efobi and Orkoh, (2018) stated that well trained employees bring both kind
of results that has quantity and quality results. Effectiveness of training and development
facilities is the things that needs to be measured out effectively. As per the view of Efobi and
Orkoh, (2018) stated that training is one of crucial term as this helps to enhance employee
knowledge, skill, behavioural patterns. The main aim of training is to accomplish the failed
objective by improving the working performance of each employee. The organisation needs to
take steps to provide the cost effective and quality training that helps to enhance the individuals
and organisational enrichment and productivity. This is one of the effective terms that has varied
development opportunities that increase knowledge, enrich the working of enterprise and
develop skills of workers.
Theme 2: Identifying that how training enhance the motivation level of customers.
Training can be defined as one of crucial tool that supports to employees to understand
their job and aids to feel high degree of professional satisfaction. As per the view of Efobi and
Orkoh, (2018) stated that employees who feel motivated can provide high customer satisfaction

at all levels by listening, solving problems and providing information. Thus, organisation must
provide effective training facilities as this assist to company to attract and retain high level of
customer base. With help of providing the ongoing feedback and constructive performance can
be helpful to motivate the employees and the organisation goal can be achieved by conducting
regular performance evaluation with customer service representative.
In contrary to Dostie, (2018) stated that training assist to employees to understand that
what kind of performance can fit into the company structure, mission, goals and achievements.
Thus, motivated employees can be leads to enhance the organisational productivity and allows
the enterprise to achieve maximised level of output. According to the view of Efobi and Orkoh,
(2018) stated training can be defined as one of the effective terms that shows both quantity and
quality performance. The training aids to make employees informed about the new ways of
conducting work and this leads to enhance the performance of employees to accomplish
performance levels. By understanding working of the enterprise correctively, the employees can
become more productive and leads them to feel motivated and excited about the working
performance. On the other hand, it is stated that motivation plays the crucial role in influencing
the workers to accomplish the long-term goals of the enterprise. Thus, motivation is defined as
the psychological process that mainly cause the arousal, direction and persistence of the
voluntary actions within the enterprise. As per the view of Padmasiri, (2018) stated that training
and development with appropriate educational methodologies can improve learning of individual
and also assists to develop technical, human, managerial and conceptual for the growth of
employees and enterprise itself. Hence, it can be stated that training, development and motivation
has positive relationship, and this is core term that enhance the skills of individuals.
Training is the kind of investment that make by employers in the workforce. Thus, it is
the facility that is effective in terms to creates attachment, enthusiasm among the staff and
loyalty. In contrary to Efobi and Orkoh, (2018) stated that each enterprise needs to excel the
knowledge of worker to do their jobs better and this also leads to know about the new aspects of
business. It can assist to employees to perform their job with full potential. If the organisation
that wants to enhance the performance of workers must put their focus on training as this helps to
accomplish higher performance level of enterprise. Therefore, it can be stated that motivated
employees can leads to increase employee’s productivity and competitive advancement can get
achieved.