Analysis and Design of Online Booking System

Running head: CASE STUDY ANALYSIS- FASTDRIVERS
Case Study analysis- FastDrivers
Name of the student
Name of the university
Authors note

1CASE STUDY ANALYSIS- FASTDRIVERS
Table of Contents
Introduction......................................................................................................................................2
System description...........................................................................................................................2
Business case justification and its benefits......................................................................................3
Project scope....................................................................................................................................4
Cost and Schedule analysis..............................................................................................................4
Major Requirements........................................................................................................................6
Functional requirement................................................................................................................6
Non-functional requirements.......................................................................................................6
Hardware requirement.................................................................................................................7
Software requirement...................................................................................................................7
Total Cost of Ownership of the system...........................................................................................7
Data Flow Diagram..........................................................................................................................8
Entity Relationship Diagram...........................................................................................................9
Screen interfaces............................................................................................................................10
Conclusion.....................................................................................................................................12
Bibliography..................................................................................................................................13

2CASE STUDY ANALYSIS- FASTDRIVERS
Introduction
FastDrivers is a company recently created that provides driving lessons and the company
provides online booking of lessons for the customers in New South Wales. The company wants
to design an online booking system which performs the activities that are described in this report.
The purpose of this report is to provide an analysis and design of online booking system to serve
the customers of FastDrivers.
The structure of this report is to provide system description, justification for the business
case and its benefits and project scope. The other inclusions are cost and schedule analysis, Total
Cost of Ownership, Data Flow Diagram, Entity Relationship Diagram and Screen interfaces.
System description
The system description of online booking system for FastDrivers are as follows.
 The online booking system allows customers to booking lessons online.
 The online booking system is capable of accessing from mobile devices.
 The customers should be able to enter their information along with their address details
including credit card details at the time of online booking.
 The system provides log in feature so that customers can login for subsequent bookings
to book a lesson.
 The customers should be able to book a lesson on a particular time and day.
 The system provides customers to either confirm their online lesson booking or
suggest/recommend some other time in case the booking is not available on the same day.
 The system should perform activities such as creating or adding customers and checking
of driving instructors available or not in the area as per the customer’s request.

3CASE STUDY ANALYSIS- FASTDRIVERS
 The system should provide other available times on the same day available to the
customers including receipt and processing of all transactions of online booking.
 The system should be able to cancel the booking from customers account.
 The customers should be able to send feedback and ask queries in the system.
Business case justification and its benefits
The online booking system for FastDrivers should be developed to enable company to
provide services to the customers online. The business benefits from the online booking system
for FastDrivers are as follows.
Hassle free learning- The hassle of field learning will be reduced that contributes in additional
constraints of learning on field. The online learning will help to learn in their free time without
actually going on field to learn driving. The time consumed in learning the driving lessons in a
traditional way is reduced significantly that helps people to do their other works in that time.
Increased revenue- The online learning lessons will also help the company to increase their
revenue as people nowadays are very busy and they rarely have time to do any task. Thus they
will opt for online learning lessons for driving. This will result in increased revenue for the
company.
Cost Effective- The online learning lessons for driving system will reduce the additional costs of
travelling, classroom training, learning materials, venues and catering. This will save company’s
extra costs on these resources and also time consumed in arranging these resources.
Flexibility and convenience- The advantage of online learning system is that it will provide
flexible learning to the customers where they can choose their own time to learn. This saves
energy that is spent on coordinating with customers including venue, day and time, about the

4CASE STUDY ANALYSIS- FASTDRIVERS
driving lessons. The instructors are available to provide lessons from anywhere and anytime
without any boundary constraint.
Information is easily accessed- The organization can easily access and manage the details that
are provided online by the customers. The traditional training sessions are not effective in
accessing and maintaining the driving lessons. The online booking system helps to access
information without any hassle and employees are able to freely access and manage the online
database of customers.
Project scope
The project scope of online booking system is to provide services for online lessons to
the customers. The online booking system should be able to provide online learning lessons
where customers can register and then login for further bookings. The system should also
provide transaction processes of online lessons booked at one place.
Cost and Schedule analysis
Task Name Duratio
n Start Finish Resource Names Cost
Online Booking System for
driving lessons
88
days
Wed
5/16/1
8
Fri
9/14/1
8
$153,72
0.00
Project Initiation 12
days
Wed
5/16/18
Thu
5/31/18
$10,720.
00
Existing Issues analysis in the
Organization 2 days Wed
5/16/18
Thu
5/17/18 Project Supervisor $720.00
Analysis of the Benefit from the
online booking system 2 days Wed
5/16/18
Thu
5/17/18
Project Manager,Project
Supervisor
$1,520.0
0
Analysis of the Need for online
booking system 3 days Wed
5/16/18
Fri
5/18/18 Analysis Team $960.00
Preparation of a Draft Project
Plan 3 days Wed
5/16/18
Fri
5/18/18 Project Supervisor $1,080.0
0
Project Planning 5 days Wed
5/16/18
Tue
5/22/18
$24,400.
00
Stakeholer appointment 5 days Wed
5/16/18
Tue
5/22/18
HR Manager,Project
Manager
$3,800.0
0

5CASE STUDY ANALYSIS- FASTDRIVERS
Initial project plan analysis 2 days Wed
5/16/18
Thu
5/17/18
Analysis Team,Project
Supervisor
$1,360.0
0
Stakeholders discussions 2 days Wed
5/16/18
Thu
5/17/18
Analysis Team,HR
Manager,Procurement
Manager,Project Financial
Manager,Project
Manager,Project
Supervisor,System Tester
$4,560.0
0
Cost Estimation 2 days Wed
5/16/18
Thu
5/17/18
Analysis Team,Project
Financial
Manager,Procurement
Manager
$1,760.0
0
Time Estimation 2 days Wed
5/16/18
Thu
5/17/18 Project Supervisor $720.00
Project Development 15
days
Wed
5/16/18
Tue
6/5/18
$34,960.
00
Allocation of Resources 5 days Wed
5/16/18
Tue
5/22/18 Project Financial Manager $1,400.0
0
Functional requirements 3 days Wed
5/16/18
Fri
5/18/18
Hardware Technical
Expert,Procurement
Manager
$1,800.0
0
Non-functional requirements 3 days Wed
5/16/18
Fri
5/18/18 Procurement Manager $840.00
Hardware requirements 5 days Wed
5/16/18
Tue
5/22/18
Developers,Hardware
Technical Expert
$3,200.0
0
Software requirements 2 days Wed
5/16/18
Thu
5/17/18 Developers $640.00
Development of the Online
Booking System 15 days Wed
5/16/18
Tue
6/5/18 Developers,Analysis Team $9,600.0
0
Project Testing 3 days Wed
5/16/18
Fri
5/18/18
$1,680.0
0
Testing of the Developed online
booking System 3 days Wed
5/16/18
Fri
5/18/18 System Tester $840.00
Project Execution 3 days Wed
5/16/18
Fri
5/18/18
$6,880.0
0
Execution of the Developed
Software 3 days Wed
5/16/18
Fri
5/18/18 Developers $960.00
Identification of Bugs and
Glitches 2 days Wed
5/16/18
Thu
5/17/18 Developers $640.00
Risk Analysis 2 days Wed
5/16/18
Thu
5/17/18
System Tester,Analysis
Team
$1,200.0
0
Risk Management 2 days Wed
5/16/18
Thu
5/17/18 Analysis Team $640.00

6CASE STUDY ANALYSIS- FASTDRIVERS
Project Closure 3 days Wed
5/16/18
Fri
5/18/18
$23,120.
00
Project Completion 2 days Wed
5/16/18
Thu
5/17/18
Analysis
Team,Developers,Hardwar
e Technical Expert,HR
Manager,Procurement
Manager,Project Financial
Manager,Project
Supervisor,System Tester
$5,040.0
0
Project Documentation 3 days Wed
5/16/18
Fri
5/18/18 Project Supervisor $1,080.0
0
Stakeholder Sign Off 2 days Wed
5/16/18
Thu
5/17/18
Analysis
Team,Developers,Hardwar
e Technical Expert,HR
Manager,Procurement
Manager,Project Financial
Manager,Project
Supervisor,System Tester
$5,040.0
0
Project Manager Sign Off 1 day Wed
5/16/18
Wed
5/16/18 Project Manager $400.00
Major Requirements
Functional requirement
Customer care- This feature will helps customers to operate FastDrivers online booking system
in following ways.
 Help center
 Booking lessons and paying
 Confirmation
 Rescheduling, Cancel and refund
Search- This feature helps customers to search for available time and day along with searching
for available driving instructor. This feature also helps to schedule their time as per the
availability.

7CASE STUDY ANALYSIS- FASTDRIVERS
Non-functional requirements
Server capacity- This feature helps to serve up to 90,000 customers accessing at the same time.
FastDrivers account- The option for registering and making an account on FastDrivers to login
for further bookings and payments.
Feedback- The feedback feature will help to improve services of FastDrivers.
Hardware requirement
RAM- Minimum 1.5 GB or more
Hard Disk Drive- Minimum 60 GB
Processor- Intel Pentium 5
Software requirement
Operating System- Windows (XP, 7 ultimate, 8, 8.1 and 10)
Web Browsers- Internet Explorer, Google Chrome and Mozilla Firefox
Database Management system- Microsoft Access, MySQL, SQL Server and Oracle
Total Cost of Ownership of the system
Cumulative costs ($ in lakhs) Month 1 Month 2 Month 3
System development $1.60 $2.70 $8.80
Cumulative savings ($ in lakhs) Month 1 Month 2 Month 3
System use $0.80 $1.40 $4.80

8CASE STUDY ANALYSIS- FASTDRIVERS
Data Flow Diagram

9CASE STUDY ANALYSIS- FASTDRIVERS
Entity Relationship Diagram

10CASE STUDY ANALYSIS- FASTDRIVERS
Screen interfaces

11CASE STUDY ANALYSIS- FASTDRIVERS

12CASE STUDY ANALYSIS- FASTDRIVERS
Conclusion
Therefore, from above system analysis and design it can be concluded that the online
booking system for driving lessons is important. The report briefly describes the importance and
requirements of online booking system.

13CASE STUDY ANALYSIS- FASTDRIVERS
Bibliography
Dennis, A., Wixom, B.H. and Tegarden, D., 2015. Systems analysis and design: An object-
oriented approach with UML. John wiley & sons.
Valacich, J., George, J. and Hoffer, J., 2014. Essentials of systems analysis and design. Prentice
Hall Press.