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BSBMGT407 : Apply Digital Solutions in the Workplace

   

Added on  2019-12-28

9 Pages2806 Words440 Views
Assessment 3Apply Digital Solutions in the Workplace- PROJECT & PresentationObjectiveTo provide you with an opportunity to use digital solutions such as the internet and Brightspace to identify a digital workplace improvement within the case study. You will also be able to demonstrate how you would propose to lead the change and what legal considerations you would need to make.You will need to demonstratethat you can:Utilise digital workplace information and:Identify available digital applications Locate and use digital information Review digital information sources for validity and reliabilityCreate, store and retrieve information digitallyContinuously review trends and innovations that are suitable for your projectLead work processes in a digital environment and:Select, integrate and use digital services Review and select appropriate solutions that are fit for purposeIntegrate new digital innovations Identify and adopt digital media protocols and conventionsTrain, encourage and support team members in the application of a new digital solutionRecognise and apply intellectual property requirements and:Identify legislation, regulations and relevant policy to intellectual propertyReview digital process and applications for compliance Document, register and report matters related to intellectual propertyImagine that you have been given the role of a leader within Print Power to make a change and make a difference to help the business thrive in the 21st century. This change needs to include at least one Digital Solution where necessary.(no more than 3 solutions)

You must complete 3 pieces of work for this assessment submission:1-Word document outlining responses to each of the following questions (individual work)2-A series of powerpoint slides presenting your responses to the questions (put together in pairs)3-A presentation of the powerpoint.(in pairs)__________________________________________________________1-Word document outlining responses to each of the following questions (individualwork)Imagine that you have been given the role of a leader within the PrintPower business to make a change and make a difference to help the business survive. This change needs to include at least one Digital Solution where necessary.(no more than 3 solutions)Printpower as it is now1.What product or service does your chosen business offer?Produce physical marketing material for customer, from business cards to glossycatalogues (Mengali, 2013).2.Describe at least one digital solutions used within your business today? Explain how this solution meets the needs of both customers and business?Develop a website for customer’s complaints or feedback regarding our product orservice and solve the problem through replay of their complaint or contact tocustomers and solve the problems. Through this digitalisation both side beneficial(Jaruzelski, Loehr and Holman, 2013).3.What 3 main goals do you believe your business aims to deliver to its customers via the digital solution you explained above?1. Solve the customer's problems at a time.2. Save customer's time through online replay.

3. Hire one computer operator for cheeking day to day complaints for better replay ofproblems.4.Draw up an organisation chart and explain each person’s job role and what they are responsible for.5.Explain how each department works together to meet the needs of the business (make sure you emphasis how it functions using digital solutions)Every department works together to meet the needs of business and achieve commongoal and target for the organization. Use more and digital like online order anddelivery of product and reduce the inventory cost of the organization. Everydepartment includes various types of members like directors who make control in allthe departments, so that company can make effective decision related to the website orportals for customers complaints and feedbacks. Marketing manager also developsvarious kinds of marketing strategies such as they analysis by which threat ofcompetitors will be reduced. Finance manager prepares a financial report anddetermine cash flow so that they can analyse the problems of staff. Productionmanager makes plan by analysing the market or competitors through online feedbackso that manufacturing process will run smoothly and company will retain theircustomers. Head of sales determine the sales target and head of purchase assesses theraw material in their respective various departments. Creative designers are alsoresponsible for making templates and new designing by the use of internet techniques.HR manager makes rules and regulations for employees so that they can workproperly. He/she also uses strategic human resource techniques like E-HRM ordeveloping employer relationship software so that they can resolve the staff problems.Other members like head of accounts, logistics, packaging and printing membersmanage the client’s account and departmental work by developing software inorganisation. In this way, members of various departments work together and theirwork is interlinked with each department in the firm (Ferrari, 2013).6.Identify 1, 2 or 3 challenges it currently faces? 1. Customer's Retention problem.2. Threat of new competitors.

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