Arnold Opoku - Customer Service Professional

Arnold
Opoku
Address : 3659 Gateway Dr, Portsmouth V A
23703
Tel : [phone]
Email : [e-mail]
CAREER OBJECTIVE
A highly organized and hard-working individual focused in obtaining a position to gain practical experience and to
make use of the possessed interpersonal skills to achieve the required goals for a company that focuses on customer
satisfaction and customer experience.
Core Competencies
 Customer Service
 Cost Efficient
 Conflict Resolution
 Decision Making
 Flexibility
 Effective Listening
Professional Skills
 Excellent written and verbal
communication skills.
 Proper understanding of client
requirements.
 Flexible of accepting pace-driven work
and providing reasonable solutions.
 Optimistic approach to conflict
situations.
 Capable of responding calmly and
courteously during customer
complaints and serious incidents.
 Detailed & Organized
 Analytical Thinking
 Team Work & Cooperation
 Reliability
 Interpersonal Understanding
 Perseverance & Motivation
 Meeting seniors and supervisors
regarding the development of
client servicing.
 Understanding the responsibility of
keeping professional and personal
issues separate.
 Confident towards multi-tasking
without flaws.
Experience
2017 – PRESENT
Hospital Corpsman / Medical Assistant / United
States Navy
 Managing appointment scheduling as well as follow up. Keeping record and
updating patient information into the hospital database.
 Administering and preparing patients for acupuncture procedure.
 Assisting Pain Management doctors with the examination process for more
than 2000 active duty patients.
 In-charge of cleaning and maintaining of exam room and all medical
equipment.