Understanding the Human Services

Understanding the
Human Services

Table of content
 Introduction
 Needs of service user groups
 Relationship between professional and service-user group
 Roles and responsibilities of profession
 Analysis of policies and legislations
 Recommendation
 Conclusion
 References

Introduction
 Service user groups can be defined as a group of individuals who are in quest of
some desire or need. These individuals are gaining services in relation to their
health status from a range of service providers. Gained services in this context are
related to the process of making the health of this population better. This
presentation is basically focusing on the service group of old age people. Age is
one of the protected characteristic laid down in Equality act, 2010. This age group
is categorised by those individuals who have age of 65 or above this mark. This
age group people have several needs.

Needs of service user groups
 Life stressors
 Change in socio-economic status
 Dependency of mental health over physical health
 Vulnerable to abuses