Quality Objectives and Standards Briefing Report

This briefing report provides information to the CEO of Native Bush Spices Australia about the quality objectives and standards of the company. It discusses the proposed quality objectives and standards that will help in achieving growth and development of the business. The report emphasizes the importance of high quality standards in providing high quality products and services to customers. The proposed quality objectives include increasing sales, developing a broader product range, and expanding business practices into overseas markets. The proposed quality standards focus on customer satisfaction, leadership, effective project delivery, process approach, improvement, decision making, customer satisfaction, high quality website, quality of products, and environment protection.

This document is Briefing Report Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG513.
Native Bush Spices Australia
Website Project
Quality objectives and standards briefing report
Introduction
The purpose of this briefing report is to provide information to CEO about the quality objectives as well
as quality standards of Native Bush Spices Australia. This briefing report is significant for informing
CEO about the objective of respective company that will be beneficial for growth and development of
business. It is important for company to have high quality standards that will help in providing high
quality products and services to customers.
Proposed quality objectives
There are three main objective of Native Bush Spices Australia company and it is crucial for this
organization to achieve these objective for growth and development of business. Proposed
quality objective of Native Bush Spices Australia company for the next three years is
mention below in detail –
 This company wants to increase sales of developed products in market area as well as
improve awareness of brand.
 Native Bush Spices Australia organization objective is to develop a broader product
range in order to provide different types of products to customers for meeting with
the need of potential customers
 This organization want to expand business practices into overseas market such as
Hong Kong, Japan and Singapore.
Proposed quality standards
The proposed quality standards for Native Bush Spices Australia that will help in
meeting with the need and want of customers successfully are explain below –
1. Customer focus quality standards is significant for meeting with the demand of
customers in correct manner.
2. Leadership standards will help in improving the quality of work performed by
employees.
3. Effective project deliver standard will facilitate in timely completion of all task and
project within right time.
4. Process approach will help in creating the standard for performing business process
correctly.
5. Improvement standards will lead to increase the performance and potential of
respective business.
6. Decision making quality standards is useful for taken correct and accurate decision
which is beneficial for business.
7. Customer satisfaction standards will help in satisfying need and demand of
stakeholders with the final project outcome. Relationship management of respective
company will help in developing strong relationship with potential customers and
satisfy customer needs.
© J&S Learningwork 2018

This document is Briefing Report Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG513.
8. High quality website standard that will assist in providing required information to
user.
9. Quality of products standard will lead to sell high quality products to customers that
is beneficial for health of customers.
10. Environment protection standard will help in reducing harm to society and
environment through business practices.
© J&S Learningwork 2018