Assessment 3 and 4: Role play, Action Plan, Measurement and Evaluation

This document discusses the role play of participating in a meeting, conducting brainstorming, documenting and implementing action plan, determining measurement and evaluation requirements, and reviewing WHSMS. It includes a draft of COVID-19 Safety Action Plan, measurement and evaluation schedule, and procedure for handling a person suspected of having COVID-19.

ASSESSMENT 3 AND 4

TABLE OF CONTENTS
ASSESSMENT 3.............................................................................................................................3
PART A- Role play of participating in meeting.........................................................................3
PART B- Role play for conducting brainstorming.....................................................................4
PART C- Documenting and implementing action plan..............................................................5
PART D- Determining measurement and evaluation requirement.............................................8
PART E- Revising measurement..............................................................................................10
ASSESSMENT 4...........................................................................................................................12
PART A- Consult staff for reviewing WHSMS.......................................................................12
PART B- Evaluating and reporting on WHSMS implementation............................................13
REFERENCES..............................................................................................................................16

ASSESSMENT 3
PART A- Role play of participating in meeting
Operation manager- good morning to all!! Today’s meeting is being organized in order to discuss
the requirement of WHS plan and try to implement it in proper and effective manner.
CEO- good morning!! What is the main area of discussion in WHS plan?
Operation manager- the major area which will be discussed in meeting includes identifying and
controlling risk, maintaining compliance and monitoring the implementation of safety action
plan.
CEO- fine!! Kindly proceed with the meeting
Operation manager- thank you sir !! firstly with respect to identifying and controlling risk, the
major risk is of people meeting at the gym.
CEO- how can you say that this is a risk?
Operation manager- the major reason for saying this is that when people will come to one place
and will meet then they will come in personal contact with one another. Thus, this can increase
the chances of people getting infected.
CEO- ok, this is the major risk which can be faced after reopening the business. but what are the
solution to this problem?
Operation manager- the major solution to this problem is that limit the people coming to gym by
providing them different time.
CEO- how this can be done?
Operation manager- sir, firstly we must count total of machines and equipment present in our
fitness centre and then calculate total number of people. After this per machine one person must
be counted and must be called in that number only.
CEO- this is fine, but how the compliance will be managed and maintained?
Operation manager- for this a person must be hired who will monitor that whether all the people
coming to place are abiding by government guidelines relating to COVID 19. This includes
social distancing, use of sanitiser and many others.
Further on our part as a business will ensure that all the equipment will be properly sanitized
after one person has used it. We will also provide for proper sanitiser, contactless payment,
providing towel when laying on bench and many other measures.

CEO- this seems quite in depth analysis and evaluation which is good. But how will you monitor
the performance of this WHS system?
Operation manager- sir, for this we will set some performance target and will continuously take
feedback from people and consumer visiting the place. This will provide knowledge that whether
company is complying with safety measures or not.
PART B- Role play for conducting brainstorming
Member1- good morning everyone!! How are you all?
Member2- not that good as the effects of COVID 19 has affected so much to the economy and
business.
Member3- so true!! But what is the purpose of this meeting?
Member4- ya good morning!! I also want to know the purpose of current meeting?
Member1- the main reason for conducting this meeting is that Endurance Fitness is planning to
reopen and for this we have to discuss the various risk which can be faced.
Member2- yes, this is very important to be discussed before opening the fitness centre. So what
is the major risk which can be faced by company because of COVID 19?
Member4- according to me the major risk can be the management of people coming to gym if
they are large in number.
Member3- yes, this is the major risk because if people come in large number then it will break
the major guideline by government that is of social distancing.
Member4- but what can be the solution to the problem?
Memeber2- we can limit the number of people coming to gym or we can make different time slot
including number of people on basis of social distancing.
Member1- yes, this will be an appropriate solution to this risk. But there can be other risk as well
like environment of Endurance Fitness.
Member3- how this can be risk?
Member2- this can be a risk if we will not create a safe and healthy working environment for
members coming to gym.
Member1- yes, this is also a major risk as this will create fear among people coming to gym as
proper sanitisation is not available and other safety measures.
Member4- then in that case some mitigating action is very essential for removal of this risk.

Memeber2- for this we must have sanitiser dispenser at every machine or equipment. In addition
to this relevant pamphlets relating to safety measures must be pasted over all equipment ad walls.
Member3- yes, this can be a good measure for the eradication of this risk.
PART C- Documenting and implementing action plan
1. Draft of COVID- 19 Safety Action Plan
Organis
ation
Name
Endurance Fitness Date:
WHS
Commit
tee
member
s
Docume
nted by:
Endorse
d by:
Require
ment
Proposed
Actions
How this will
be achieved
Resourc
es
Person
Respon
sible
for
follow-
up
Nomin
ated
Comple
tion
Date
Evaluati
on
indicator
Monitoring
Method

Manage
ment of
people
Providing
different
time slot
to
members
on basis
of social
distancing
People
who are
interested
only in
yoga and
meditatio
n can be
provided
online
guidance
This can be
achieved by
calling members
in different time
slots and
interval.
The
resource
required
are
laptop
for
online
yoga
classes,
compute
r
operator
to
manage
all time
schedule
s of
people.
The
person
respons
ible for
this is
Centre
manage
r
13/08/2
020
Evaluatio
n
indicator
is
perceptio
n of
people
The
monitoring
method used
will be
checking all
records of
people that in
which slot
they have to
come.
Environ
ment of
fitness
centre
Proper
availabilit
y of
sanitisers
Proper
sanitising
of all
equipmen
t after use
by one
members
This will be
achieved by
placing sanitiser
along with every
equipment.
Another way of
attaining it is to
implant sanitiser
dispenser so that
without any
contact person
can use
sanitiser.
Sanitiser
s
Sanitiser
dispense
r
Operati
on
manage
r
14/10/2
020
Safety at
place
This will be
monitored by
comparing the
working with
guidelines
provided by
government.

Financia
l risk
For
managing
risk
finance
will be
borrowed
from
banks and
financial
institution
.
Another
action is
to limit
expenses
For managing
finance
company can
also provide
discount to
consumer as this
will increase
number of
consumer and
goodwill.
For limiting
expenses
company can try
to optimally use
resources.
Finance
Hiring
financial
manager
so that
work can
be
effective
ly
managin
g it.
Financi
al
manage
r of
Endura
nce
Fitness
15/10/2
020
Profits This can be
monitored by
comparing
current
performance
with past
performance.
People
not
followin
g the
guidelin
es
Train
people
relating
with latest
safety
measures.
By
pasting
pictures
of latest
guidelines
provided
by
governme
nt.
By hiring an
effective trainer
for safety
measures.
Hiring person to
monitor every
working of
member coming
to place.
Picture
of safety
measure
Finance
in
managin
g all
activities
Trainer 20/10/2
020
Sign- in
sheets
Safety reports

2. Covering email to WHS committee and CEO of Endurance Fitness
To: WHS committee
To: CEO of Endurance Fitness
Subject: Review the draft of COVID- 19 Safety Action Plan
This email is to bring to your notice that a safety action plan has been created for reopening of
Endurance Fitness centre. Under this plan different possible risk are being listed along with
their mitigating actions and responsible authority. Further I would like you to go through the
draft and provide suggestion for better implementation of WHS framework in business.
Thanks
ABC
PART D- Determining measurement and evaluation requirement
1. Draft of measurement and evaluation schedule

Proposed action Evaluation
indicator
Monitoring
Method
Persons
responsible
Frequency
of
monitoring
/ reporting
Proper use of
sanitisers
Internal audit Time to time go
and check status
of sanitiser bottle
and refill it.
Operational
manager and
staff.
Daily
Displaying of
COVID 19 safety
guidelines
Internal audit Time to time
monitor that
posters are placed
in correct position
and in correct
manner.
Operation
manager
Weekly
Hiring of a trainer Induction to
trainer
Monitor that
trainer is efficient
to train people
with help of
method of role
play.
Trainer Fortnightly
Calling member as
per guideline of
social distancing
Audit internal
records
By timely
monitoring that
people are not
called beyond the
capacity as per
guideline
provided by
government
pertaining to
social distancing.
Operational
manager
Weekly

Proposed action Evaluation
indicator
Monitoring
Method
Persons
responsible
Frequency
of
monitoring
/ reporting
Workplace
inspection
Cleaning of
whole fitness
centre
frequently
Time to time go
physically to
inspect that
whether floor is
being cleaned or
not.
Centre manager Daily
2. Covering email
To: Managers
To: CEO of Endurance Fitness
Subject: Review the measurement and evaluation schedule
This mail is being drafted to inform you all that a measurement and evaluation schedule relating
to implementation of WHSMS is being made. This schedule includes the various monitoring
action which need to be taken and along with this the monitoring method and person
responsible are also listed. Further is seek that you will analyse and check the plan and if there
are any changes to be done kindly provide the feedback. The feedback is necessary as this will
be addressed and then the plan will be made with more effectiveness. Kindly provide the
feedback within the time frame of 1 week only.
Thanks
ABC
PART E- Revising measurement
1. Revising monitoring and measurement schedule
After the feedback the revised monitoring and measurement schedule was as follows-

Proposed action Evaluation
indicator
Monitoring
Method
Persons
responsible
Frequency
of
monitoring
/ reporting
Workplace
inspection
Cleaning of
whole fitness
centre
frequently
Time to time go
physically to
inspect that
whether floor is
being cleaned or
not.
Centre manager Twice in a
day
In case any person is
suspected COVID at
Endurance Fitness
Test all the
people working
and coming to
Endurance
fitness
Stop that person
from coming to
place and get
complete place
sanitised.
Operation
manager
Daily
2. Preparing brief procedure for person suspected of having COVID 19
The first step is to isolate the person who has been a suspect of COVID.
Further next step is to seek advice and assess and calculate the risk
Another major step is to transport the person to their home
Next stage is of cleaning the workplace and properly disinfect it
Further make a list of all close contact and inform them that a person has been infected with
COVID.
Last stage is to review the risk management control in consultation with workers and
representatives.
3. Covering email
To: WHS committee
Subject: Changes made in monitoring and measurement schedule
This is to notify you that after receiving the feedback, as per the feedback given some changes
have been made in the measurement and monitoring schedule. Under this a new action has been
added which relates to the situation in which a suspect is being identified at workplace. For this

a process has been established which includes different stages and is being attached with the
email for your review. Kindly go through the modified measurement and monitoring schedule
and if there is any change required than kindly provide your suggestion within 2- 3 days so that
it can be implemented.
Thanks
ABC
ASSESSMENT 4
PART A- Consult staff for reviewing WHSMS
To: WHS committee
To: CEO of Endurance Fitness
Subject: Need of reviewing requirement of WHSMS
This is an email to inform you that there is a requirement of reviewing and revisiting the proper
implementation of WHSMS. This is very essential as if the WHSMS policy will not be
managed and reviewed in effective manner then this will have negative impact over the working
of Endurance Fitness. The major reason underlying writing of this email is to draw your
attention over the proper monitoring and review of WHSMS that whether it is being
implemented in intended manner or not. This is due to the reason that the major objective
behind implementation of WHSMS was safety and security of people coming to fitness centre.
Hence, if this will not be reviewed time to time then this can risk the health aspect of people
coming to place. Hence, for the purpose of reviewing the policy we are thinking to make use of
different tools and techniques for collecting information relating to performance of policy. For
this major policy thought to be implemented in order to review WHSMS is taking feedback
from people coming to Endurance Fitness. This is a good tool as people coming to gym are
experiencing that whether the gym is complying with WHSMS policy or not.
Further I would also like to request all committee members to kindly share your views and
suggestion relating to review of WHSMS policy. The review being provided by all the
committee members are welcomed within the time frame of maximum 2 weeks. These
suggestions can be pertaining to any of the aspect relating to managing health and safety at gym
and with respect to WHSMS.

Thanks
ABC
PART B- Evaluating and reporting on WHSMS implementation
Abstract
The below study relates with use of different methods used for proper evaluation and
analysis of WHSMS implementation within the business. this included making use of different
type of method for evaluation like evaluation protocol and the incident and injury register.
Further it also included the poor performance area like inappropriate sanitisation, wet floors and
many others. In the end it recommended some measure for their control like sign- in sheet,
sanitiser dispenser and many others.
Methods
For the evaluation of the implementation process of WHSMS the different methods were
used in order to evaluate proper compliance of working of Endurance Fitness at time of
pandemic (Colosio and et.al, 2017). For this the first method used was the WHSMS performance
data collection plan. With help of this plan the data was collected relating to objective of plan
and the target relating to that objective. Further under this plan it also included the action taken
and monitoring of action and person responsible. This plan was very helpful in assessing the fact
that whether company was able to attain its objectives or not.
In addition to this another method which was used to evaluate and review performance of
WHSMS implementation was the use of Incident and injury register. This method was also very
assistive in analysing the fact that whether Endurance Fitness was able to manage the various
incidents taking place. With this register also the managing committee can check that how much
of incident and mishaps has taken place in the gym. Further another major data which was
assistive in evaluating the process of WHSMS implementation the information relating to
implementation of the WHSMS program which included facts like the safety audit, skill audit,
training activities, employee feedback survey, manager report and many others.
Body
With the assistance of above method, company was able to assess the performance of
gym with respect to the WHS policy and health and safety measures (Do, 2020). With the
analysis of the plan including objectives and target it was analysed that all objectives were

attained and this resulted in better working of company. But then also by looking at incident and
injury information it was seen that there were many areas wherein there were issues relating to
complying with WHS policy (Bland and et.al, 2020).
The major three areas of poor performance were as follows-
COVID 19 sign- in sheet- this was the major area of weak performance of Endurance
Fitness. The major reason underlying this fact was that there were many members who were not
filling the sheets but were attending the different classes. Hence, because of this the data was not
proper relating to people who are attending different fitness classes.
No sanitiser available- Another major area of poor performance was that there were no
sanitisers being available in the dispenser many of the time. The major reason underlying this
fact was that the people coming to gym uses the sanitiser made available near fitness equipment.
But many a times there is situation where the dispenser are empty and there is no one to fill it
again.
Slipping on floor- this was also a major reason for poor performance as due to COVID 19
the cleaning has to be done very frequently. Due to this the floor are most of the time wet and
due to this many people and employees slip and fell and this is risky for the people coming to
Endurance Fitness.
Probable causes of poor performance
The major cause of the poor performance was majorly the risk factor being associated
with the not filling of COVID sign- in sheet was that may be members were having fear of
getting in personal contact and getting infected. Hence, for this many people ignored the protocol
of filling sign- in sheet.
For the no sanitiser problem, the major reason can be the fact that employees or people
working in Endurance Fitness will also be in fear of getting infected. Another reason for this
poor performance was that monitoring and evaluation of Endurance Fitness was also not good.
The major reason for this is that if gym was having a good sort of management then company
was able to manage all its sanitiser dispenser (World Health Organization, 2020).
For the issue of slipping floor, the major reason for performance to be poor is that if same
person will be allotted duty of cleaning then this will affect the working efficiency of person
performing the task every hour. Thus, it might be possible that if same person will have to

perform the task then this might develop frustration among that person and due to this they will
not perform in appropriate manner.
Conclusion
With the above whole discussion, it is clear that there were many flaws in the effective
implementation of WHSMS plan in Endurance Fitness. Thus, it was concluded that major issue
faced were in sanitiser issue, sign- in sheet relating to COVID and wet floors. Further it was also
seen in the discussion that the monitoring method was also helpful in assessing the performance
of WHSMS like evaluation protocol, use of register relating to incident and injuries.
Recommendation
The major recommendation for improving the issue of COVID sign- in sheet is that
fitness centre must implement CCTV cameras above the table where person need to fill the sheet.
This will assist in tracking that whether people are filling the sheet or not.
For improving the situation of no sanitiser available in dispenser is that company must
appoint a person near the dispenser so that they can have a look at the bottle and sanitiser and as
and when it gets empty that person can refill it (Andreucci, 2020).
Further for the wet floor the major recommendation is that fitness gym must fit more
cooling instrument like fans, air conditioners and others. This will be assistive as this will help
the person cleaning the floor and switch all fans on and this will dry the floor immediately.

REFERENCES
Books and Journals
Andreucci, C.A., 2020. Gyms and Martial Arts School after COVID-19: When to Come Back to
Train?. Advances in Physical Education. 10(2). pp.114-120.
Bland, K.A., and et.al, 2020. Exercising in Isolation? The Role of Telehealth in Exercise
Oncology During the COVID-19 Pandemic and Beyond. Physical Therapy. 100(10).
pp.1713-1716.
Colosio, C., and et.al, 2017. Workers’ health surveillance: implementation of the Directive
89/391/EEC in Europe. Occupational Medicine. 67(7). pp.574-578.
Do, B.B.R., 2020. COVID-19 Safety Plan.
World Health Organization, 2020. Operational considerations for case management of COVID-
19 in health facility and community: interim guidance, 19 March 2020 (No. WHO/2019-
nCoV/HCF_operations/2020.1). World Health Organization.
Online
Gym and fitness centres under COVID 19. 2020. [Online]. Available through:
<https://www.safeworkaustralia.gov.au/covid-19-information-workplaces/industry-
information/gyms-and-fitness-centres/covid-19-your#heading--1--tab-toc-
what_action_should_i_take_if_i_suspect_someone_at_my_workplace_has_the_virus_or_h
as_been_exposed?%C2%A0>