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Added on  2023-01-05

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Level 2 Certificate in Understanding Working in the Health Sector
Unit 1: Understand the role of the healthcare worker
Assessment
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Save a copy of this document, either onto your computer or USB drive.
Work through your Assessment, remembering to save your work regularly
When you’ve finished, print out a copy to keep for reference
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Study area – make sure it is clearly marked with your name, the course title and the Unit and
Assessment number.
Please note that this Assessment has 13 pages and is made up of 6parts.
Name:
Part 1: Be able to explore a work role in a healthcare setting
This part will help you to evidence Learning Outcome 1: Be able to explore a work role in
a healthcare setting
Learning objective Place in Assessment
1.1 Describe the duties and responsibilities of a named
work role in a healthcare setting
Question 1 Page 1
1.2 Identify the skills, knowledge and attitudes required
for this work role
Question 2 Page 2
1. Describethe duties and responsibilities of your own role in the health sector. If you donot
yet work in the sector, select one of the following roles to answer this assessment
question. [1.1]
Porter
Pharmacy technician
Health care assistant
Role Duties Responsibilities
A porter in health
care organisation
moves patients,
equipment and
several other medical
paraphernalia among
the diverse areas of
hospital.
They are playing an
essential role in
Porters execute
numerous duties for
hospital such as they
help transport ill
patients and valuable
medical equipment to
different areas of the
hospital.
They execute general
They are accountable
to offer and provide
meal to patients
(Harrod and et. al.,
2019).
They move hospital
furniture and
electrical equipment.
The porter in
healthcare venture is
accountable to
Assessment_1
Level 2 Certificate in Understanding Working in the Health Sector
Unit 1: Understand the role of the healthcare worker
managing the smooth
running of hospitality
venture (Crouzet and
Eberly, J.C., 2019).
They transfer patients
to and from several
locations such as
from the ward to the
x-ray division.
They also provide
emotional support to
patients and often
have to comfort and
reassure those who
are feeling weak or
distressed.
They also play a
crucial role in moving
vital and extremely
costly, equipment
among the diverse
divisions of a
healthcare venture.
They also distribute
post, files and
specimens.
maintenance actions.
They are expected to
transport blood
sample, sort laundry
and comfort
anguished relatives.
They also serve as
valuable assistants to
nurses and assist in
removing waste from
patients’ rooms, clean
trolleys and run
errands.
They also transport
medical supplies like
oxygen cylinders, and
collecting or
returning them when
they are empty
(Javanparast and et.
al., 2018.
transport clinical
waste and dangerous
materials.
They take dead
bodies from operating
threats and wards to
the mortuary.
Porter is responsible
for taking samples to
laboratories and
moving expert
apparatus around the
hospital.
Assessment_2
Level 2 Certificate in Understanding Working in the Health Sector
Unit 1: Understand the role of the healthcare worker
2. Identify the skills, knowledge and attitudes needed for the work role you have chosen in question 1. [1.2]
Role Skills Knowledge Attitudes
A porter in hospitality
firm plays an effective
role of removing patient’s
bodies from wards and
operating theatres and
taking them to the
mortuary (Lewis and et.
al., 2019).
They also provide and
deliver ill people’s meal to
wards and removing used
crockery and cutlery.
They play a role of
delivering post to several
divisions of the hospital
and delivering supplies to
wards and divisions.
For a porter role, ability to
work quickly and calmly
is required in emergencies.
Effective interpersonal
abilities with the
capability to listen and
understand.
They also needed skill to
respect patient
confidentiality and
emotional resilience
ability.
Acceptability to change
and willingness to
embrace new ideas and
processes also required
with the ability of flexible
approach to work.
No formal qualifications
are needed to become a
hospital porter, but
recruitment tests consider
an interview, medical
examination and fitness
test.
English languages GCSE
at grade C and to be
proficient at reading and
writing.
Relevant qualification is
the Diploma in Society,
health and Development
(Komaromy and et. al.,
2018).
As porter job role, the
person has the quality of
care and has an emotional
support regarding patient.
They are the backbone o f
any healthcare facility. So
they have positive attitude
as they touch each life that
comes into the facility and
it is imperative those ill
people receive that best
care from the best
individuals.
The optimistic attitude of
porter maximise the
consistency of high
execution and guarantee
patient fulfilment.
Assessment_3
Level 2 Certificate in Understanding Working in the Health Sector
Unit 1: Understand the role of the healthcare worker
Now that you have completed part 1 of your Assessment, remember to save the work you have done so far – you will need to send
your work to your tutor for marking once you have completed all 6 parts of this Assessment.
Assessment_4

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