Role of Effective Communication in Business

Business Communications

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Apply communications skills within a business setting..............................................................3
TASK 2............................................................................................................................................4
Elaborate the role of effective communication within business:................................................4
TASK 3............................................................................................................................................5
Discuss the impact of different methods of communication in business and managerial
context.........................................................................................................................................5
CONCLUSION................................................................................................................................6
REFRENCES...................................................................................................................................7

INTRODUCTION
Communication refers to exchange information between sender and receiver of a
message. It is essential for mangers to transmit necessary information with employees as well as
stakeholders in order to enhance productivity of work force as well as organization (Bergel and
Steed 2018). The report is about Jaguar Land Rover that is a multinational company based in
UK. It deals in automotive industry and produce highly efficient and luxurious cars. The report
give insights about communication skills along with its roles within business. At the end it also
discuss about various method to exchange information along with its impact on company' s
performance.
TASK 1
Apply communications skills within a business setting.
It is mandatory for every single organisation to consider employees with effective
communication skills within workplace because it has been found that without this, information
cannot be transferred in right ways. In context with Jaguar Land Rover, it is said that
communications skills plays an important role for this company because, communication skills
are needed to be spoken in right ways with wide variety of staff members belonging to the
company or customers of it (Bergel and Steed, 2018). Effective communication skills can easily
be applied by Jaguar Land Rover in different ways where they can train staff to develop good
eye contact with clients who have visited to purchase car, also demonstrate an effective and
appropriate way of vocabulary which may effectively tailor the language to audience, presenting
the ideas appropriately, listening effectively to each other, work well in a group through
considering the common language and write clearly and concisely format based language
(Dhillon, Huang and Viswanathan, 2017).
With the help of this, it can be said that Jaguar Land Rover may effectively improve
customer and staff engagement in right ways and also it is may be possible that this organisation
may become able to deliver high range of satisfaction to both staff and customers through
developing an effective business environment. It is almost a cliché that personal relationships
need communication. On the other hand, failure to talk has been blamed for the breakdown of
any number of partnerships and relationships but the ability to listen is also an important
element. In present context, it is also said that communication plays an important role in order to