E1137 Certificate IV in Disability

This homework assignment for E1137 Certificate IV in Disability focuses on supporting individuals with disabilities and their health needs. It includes case studies of Roman and Stefano, requiring students to demonstrate their understanding of individualised plans, protocol areas, and healthy body systems.

Assessment number: 32429.01 Knowledge test E1137 Certificate IV in
Disability
Module 2: Supporting
individuals and their
health needs
This is assessment 1 of 3.
1. Background/Overview
Disability support workers provide support to individuals and their
families who need help, both emotionally and practically, so they
can live a happy, independent life. This could include support in
their home, in the community or in day respite (activity centres).
When supporting service users, support workers assist with
determining support needs, providing and monitoring support
services, and completing reporting and documentation regarding
progress of a service users goals.
To be able to assist service users to reach their goals, services write
a personal plan in conjunction with the service user and persons
nominated by the service user as important in their life. This could
include carers and family, health professionals, individual workers
and supervisors at the service. The personal plan must take
account of the goals to enable greater participation and enable
daily life and be strength-based and person centred.
2. Brief
For this assessment you will be demonstrating your ability to
organise, provide and monitor support services within the limits
established by an individualised plan for a person with a disability.
This will include a case study that continues the narrative from
Module 1.
You will develop one individualised plan to support a person with a
disability. You will also be working with a person to recognise and
promote ways to support healthy functioning of the body.
This assessment is split into two parts – Part A and Part B
Part A is made up of 7 short answer questions based on a case
study and scenario.
Part B is made up of 6 short answer questions based on a case
study.
Deliverables
Please submit this assessment
in Word doc format.
To do list:
1. Write your
name and student ID
at the top of this page.
2. Read the
background/overview and
brief sections of this
document.
3. Complete parts A and B
of this assessment which
consist of short answer
questions based on case
studies and scenarios.
4. Collate your written
answers into one Word
document.
5. Save the Word
document using the naming
convention: your student
number_assessment
number.doc. For example:
“12345678_31135_01.doc.”
6. Upload your document
in Open Space using the
relevant Assessment
Upload link in this Module.
3. Questions/Task
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Case study – Roman at CareShore
You have been asked by the CareShore management to assist with the implementation of the NDIS scheme at the
day service. Part of this scheme is to ensure that all service users have a Personal Plan. Wendy is one of the support
staff that has been allocated to you to assist with the provision of a Personal Plan for one of the service users,
Roman, who Wendy has been working with for the last 3 months. Roman attends the day service three days per
week and although he has a choice of programs, he rarely participates unless he can play computer games.
About CareShore
The CareShore Day Service provides activities and support services to people with a
disability and has an aged care respite unit that includes dementia services. It is operated on a
5 day per week basis from 9am – 3pm and transports most of the service users to
the service using the CareShore buses. There are on average 25 service users
attending per day and the staff ratio is 1:5 with some carers of service users or
volunteers attending on particular days to assist with particular activities. The service is currently receiving block
funding but will be transitioning to the NDIS in the next six months.
Activities currently provided at the CareShore Day Service include:
MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY
Health and Wellbeing
program
Light exercise
Music group
Art and Craft activities
Pet therapy
Getting ready for
employment program
Activities of Daily
Living program
Learning and
literacy
Computer skills
Music therapy
Communication
skills
Ladies group
Fortnightly bus trips
specifically chosen by
the women’s group
Gardening program
Yarning circle and
craft activities
Massage gentle
exercise
Men’s singing group
Men’s group
Fortnightly bus trips
specifically chosen by
the men’s group
Gardening program
Pet Therapy
Art and Craft
Ladies singing group
Sports Day
In house games day includes
carpet bowls board games,
trivia, Pool and dart
competition
Swimming and hydrotherapy
Centre Choir performance
About Roman
Roman is a 32 year old male who has paraplegia caused
by a car accident. Prior to his accident he was very
athletic and played premier league hockey at the national
level. Roman is homosexual and lives with his partner
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Mark in a renovated unit on the north shore of a large city, a few kilometres from Care Shore. He is supported by his
mother, Daisy and occasionally by his father, David.
He was in a rehabilitation centre before returning to live in his own home and attends the service as his partner
works fulltime. He has stated that he is quite bored with the activities at the centre as not many interests him. He
would like to be less of a burden on Mark, particularly financially and wants to be more independent as he knows
mum is ageing.
Assessment activities
Student instructions:
 Read the case studies and scenarios about Roman and Stephano at CareShore in Parts A and B.
 Answer the questions and complete the templates that follow.
 Be concise in your answers and adhere to the suggested word limits.
 Use dot points where indicated.
 Reference your sources appropriately.
Part A
Read the case study above, ‘Roman at CareShore’, and complete the following 7 short answer questions.
1. The table below shows the steps needed to work with Roman to develop his individualised plan and the
appropriate level of support for him.
In the table below, briefly write what you would say to Roman to explain how you will work together to
determine his needs. (100 words max)
Steps for determining Roman’s
support needs
What would you say to Roman?
Clarify your role as the support
worker with Roman in the
development of his plan.
 As a Support worker, I will provide proper guidance
and care to Roman so that he can fulfil his needs.
Ensure the Roman is aware of his
rights and the complaints
procedures.
 As a support worker, I will provide overall information
to Roman about rights of users and procedures of
making complaints while facing any problems in care
home (Stoddart and Evans, 2017).
Work with Roman’s family and
carer to confirm the individualised
plan.
 I will interact with family members and carer of Roman
to determine his needs and take their consent on its
individualised plan.
Involve Roman in making decisions
for his plan.
 I will take support of Roman in making decisions and
take his ideas to accomplish the goals of plan.
Ensure the activities in Roman’s
plan fit with CareShore’s policies
 I will address the legal issues associated with some
important aspects or activities of performance plan.
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and procedures.
2. Re-read the case study above and the Getting Ready Plan on page 7 of this assessment. Then, complete the
following in the My Goals section on page 11 of this assessment: (max 100 words)
a) Answer the four questions.
b) List two goals you think Roman would want to achieve and complete the My Goals section of the Getting
Ready Plan. These should reflect Roman’s strengths and preferences.
3. Imagine you are collaborating with Roman. Complete the Personal Plan for Roman on pages 12-13 of this
assessment and include the following: (100 words max)
a) Activities that support the goals you and Roam have identified.
b) Where and when the skill will be carried out and who will support Roman.
c) Review activities for discussion with your supervisor.
You can be as creative as you like in this section. Ensure you involve all of Roman’s support team in developing skills
in the plan, include an activity that has an amount of risk for Roman’s plan e.g. Roman might want to go sky diving,
or drive a car, etc.
4. In the table below briefly describe how you will ensure the following protocol areas have been met through
Roman’s plan. (100 words max)
Area to be met through Roman’s
plan
How you will ensure this will be met?
Dignity of risk and duty of care
requirements
Analysis of risk in activities is done and personal care assistant
will be provided to Roman. Overall care requirements of
Roman must be fulfilled (Cruess, Cruess, and Steinert, 2016).
Positive communication and relationship will be developed
with Roman to identify health care issues.
Information related to Action for indication of problems in
health of Roman will be discussed with family members
Client rights and self determination Activities performed by Roman will be monitored and rights
will be communicated. Actions to indicate health problems
will be communicated with the Roman and family members
Confidentiality and privacy Schedules, daily routine activities and programmes information
will not be disclosed to any other person instead of family
members and partners
5. Read the scenario about Roman below and answer the question that follows:
Scenario – Roman
Roman has confided in you and has said he would really like Mark to go on a holiday with his skiing group later
in the year. Roman is not interested in going but feels that Mark will not go because of his obligations to care for
Roman. You have suggested that perhaps Roman can increase his independent living skills by showing Mark he
is capable of performing the tasks that are currently performed by Mark. These tasks include mowing the lawns,
vacuuming and washing the floors, and using the stove to cook.
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Describe how could you provide assistance to Roman to maintain a safe, healthy, clean and comfortable home
environment, whilst promoting self-determination and independence? (100 words max)
As support worker, I will provide support to Roman in performing his daily tasks and provide him
guidance about the ways to perform these activities with support of others. Information related to need of
healthy and clean environment at home will be provided to Roman. All Harmful products and chemicals
used for cleaning and washing must be kept from patients in order to protect roman from any kind of
damage. I will also provide him information about other patients having similar disabilities and ways
adopted by them to perform different activities at home. New ideas to improve individual’s living skills will
be provided to Roman so that he performs tasks like mowing lawns, vacuuming and washing floors and
using stove to cook.
6. After completing all the documentation required to support Roman, explain where would you store this
documentation and why. (100 words max)
After completion of all documentation that is needed to support Roman, I will store all these
documents in user database security systems, which can only be assessed by care professionals and family
members. Maintaining safe and secured storage of documentation of plans and activities as well as care of
patients is important responsibility to support workers, as per standards of health and safety act (Sallis,
Owen and Fisher, 2015). It is also important to ensure that activities must be performed by Roman as
specified in the performance plan. It helps in making comparison between actual performance and set
standards.
7. Consider your own role when supporting Roman in developing his Getting Ready Plan, Goals and Personal Plan.
How you would: (200 words max)
a) Make sure you are giving Roman the required standard of support he needs?
Answer (a) while providing support to Roman in development of Getting Ready plan, goals and personal
plan, I had performed the role of Support worker, which is responsible to fulfil needs of patients and
providing proper care. I also have considered all standards related to health and social care while providing
support to Roman in fulfilment of needs.
b) Involve Roman in discussions about how the plan is meeting his needs?
Answer (b) Appropriate discussion has been made with Roman and his consent is taken while decision
making and documentation of getting ready plans, goals and personal plan.
c) Identify any unmet needs Roman may have and respond to these?
(c) By making comparison between actual performance and standards, the needs that are not met is
identified and appropriate improvements have been made in plan to fulfil such needs in future (Patel, Asch
and Volpp, 2015).
d) Seek assistance for Roman when you cannot provide the support he needs?
(d) when I will not be able to provide required support to Roman, then I will take support of care
professionals and his family members
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Part B
Case study – Stefano at Careshore
Stefano is a 73-year-old man who has been attending the CareShore Respite Service for the last 6 months. He has
some impairments caused by stroke including problems with coordination and walking, and painful muscle spasms.
Stefano also has dementia and although he is forgetful and disorientated at times he is still quite pleasant to staff
and other participants.
He enjoys coming to the respite service and often participates in programs offered. He is an excellent singer and
enjoys both the men’s singing group and the weekly choir.
Wendy has noticed a difference in Stefano in the last couple of days and has been told that his dementia is
progressing. He often urinates and comes to the centre with wet pants that have a strong smell. His carer told
Wendy that he has not been very well and has become overly tired and weak. He has also complained of a sore
back, but this has been dismissed to his painful muscle spasms. Wendy has become very concerned and has asked
the day nurse for advice.
The day nurse has suggested that he may have a urinary tract infection. Wendy would like to know more about
healthy body systems and how this infection would be affecting Stefano.
Stefano’s carer has taken him to his doctor where he has been diagnosed with an enlarged prostrate which has
caused a urinary tract infection.
32429.01 E1137 CHC43115 Certificate IV in Disability Page 6 of 16
1. Explain what homeostasis is and why the body requires body regulation. (100 words max)
2. Research signs and symptoms of urinary tract infections. (100 words max)
3. Which body systems could an enlarged prostrate effect if left untreated? (100 words max)
4. Discuss potential life threatening conditions associated with this condition. (Use dot points - 100 words max)
5. Provide ideas for Stefano and his carer in relation to healthy lifestyle choices, including preventing urinary tract
infections. (Use dot points - 100 words max)
6. Given Stefano’s physical condition since his stroke, provide some examples of a physical activity that you could
encourage Stefano to participate in. (Use dot points - 100 words max)

Getting Ready Plan
This form will help you prepare a participant statement for your NDIS plan. The answers you give us will go
into your plan and this may be seen by your service providers and others who support you.
If you need help complete this form you can bring it to your next appointment and we will help you
complete it.
If you are completing this form on behalf of someone else, please give us your details below:
Level of assistance provided ☐ complete assistance ☒ some assistance
Participant statement
Where I live and the people I live with
Tell us about your current living arrangements.
I live with my partner Mark in a recently renovated apartment to cater for my disability.
People in my life who support me
Tell us about the important people in your life and how they support you. This might include family and friends, your
doctor, your teacher, your carer or others.
32429.01 E1137 CHC43115 Certificate IV in Disability Page 7 of 16

Mark is the most important person in my life. My mother who is elderly also is very important and she visits
regularly. She helps me when Mark cannot, things like driving me to appointments and consultations. My dad visits
me sometimes but he doesn’t stay long. I have a carer who comes into the house to support me to dress and shower
each morning, she has been with me since the accident. Sometimes people from my sporting club invite me out to
events. I have a friend at day service, her name is Wendy and she helps me a lot to do activities. My physiotherapist
helps me to keep my body healthy and fit and he is important to me.
I enjoy going to day service but would like different activities that stimulate my mind and encourage me to be more
independent. Time with mum is great and I enjoy my daily activities but feel I just want to do more.
I don’t feel like I should be at the day centre, there are a lot of people with disabilities there that I can’t relate to.
When I am at youth group I think people think I am incapable to assist with the kids. I am worried about mum as she
is getting older and frailer and I think that in the future she will not be able to help me. I feel bad sometimes because
I rely on Mark financially as I am dependent on a pension and I would like to be able to help out with doing more
things at home and with the money situation as well.
Source: http://www.ndis.gov.au/sites/default/files/documents/planning_guide.pdf
My activities
Tell us about the social, community, work or volunteer activities you are doing now in the calendar or comments
box. This will go into the daily life part of your plan and will help when planning for your supports.
Time of
day
Monday Tuesday Wednesday Thursday Friday
Morning
1am –
12pm
(NOON)
8.00am awake
and complete
personal hygiene.
9.00am attend
day service.
8.00am awake
and complete
personal hygiene.
9.00am – 12noon
hydrotherapy and
massage/
physiotherapy
8.00am awake
and complete
personal hygiene
9.00am attend
day service
8.00am awake and
complete personal
hygiene
9.00am- 4.00pm
visit from mum,
shopping and
appointments
8.00am awake
and complete
personal
hygiene
9.00am attend
day service
Afternoo
n
12pm
(NOON) –
6pm
12noon –
3.00pm attend
day service.
3.00pm-6.00pm
Spend time with
mum, afternoon
tea, visit to the
park or just a
drive
12noon –
4.00pm
Lunch with
friends and
bowling for the
disabled.
4.00pm – 6.00pm
prepare dinner
and relax at home
12noon–3.00pm
attend day service
3.00pm-6.00pm
Prepare dinner
and get ready for
movie night
4.00pm–6.00pm
prepare dinner
and relax at home
12noon –
3.00pm attend
day service
3.00pm-
6.00pm
Get ready to go
out
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Night
6pm –
12am
(MIDNIG
HT)
6.00-8.00pm take
out night and
relaxing at home
6.00-9.00pm
quiet night at
home and early
bed time.
6.00–10.00pm
Movie night,
either at the local
movies or at
home with DVDs
6.00 – 9.00pm
volunteer at local
kids club with
underprivileged
youth
6.00-10.00pm
Dinner out with
Mark and a few
drinks with
mates
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Time of day Saturday Sunday
Morning
1am – 12pm
(NOON)
8.00am awake
and complete
personal
hygiene
9.00am
grocery
shopping with
Mark
11.00-12noon
swimming at
the local pool
8.00am awake
and complete
personal
hygiene
9.00am-
12noon Church
with mum and
morning tea
with mum and
dad.
Afternoon
12pm (NOON)
– 6pm
12noon-
2.00pm lunch
at the local
pub.
12-6.00pm
Relaxing day at
home with
Mark,
gardening,
cleaning the
car, housework
etc.
Night
6pm – 12am
(MIDNIGHT)
4.00-10.00am
attend a
league game
whether footy,
hockey or
basketball
6.00-10.00pm
watch tv with
Mark and have
a early night
Comments about my daily activities Sometimes I…
I enjoy going to day service but would like different
activities that stimulate my mind and encourage me to be
more independent. Time with mum is great and I enjoy
Don’t feel like I should be at the day centre, there are a
lot of people with disabilities there that I can’t relate to.
When I am at youth group I think people think I am
10

Comments about my daily activities Sometimes I…
my daily activities but feel I just want to do more. incapable to assist with the kids. I am worried about
mum as she is getting older and frailer and I think that
in the future she will not be able to help me. I feel bad
sometimes because I rely on Mark financially as I am
dependent on a pension and I would like to be able to
help out with doing more things at home and with the
money situation as well.
My goals
1. What are the things that are most important to you?
Relationship with partner and parents are the most important things in my life.
2. What are the things you would most like to change?
I would like to change my schedule and perform different activities that stimulate my mind and provide
encouragement to be more independent.
3. What would you like to do with less help from others?
I would like to get learning and perform social as well as community activities in which there are no
fewer requirements of support from family members.
4. Are there new things you would like to try?
I would like to perform and involve in various social and community activities.
This list will help you to think about goals you may have in different areas of your life:
 daily life
 where I live
 relationships
 health and wellbeing
 learning
 work
 social and community activities
 Choice and control over my life.
Your goal/s will be listed in your NDIA plan and will help the NDIA know what is important to you. Please list
your goal/s in the boxes below.
[Ass stock code] [OC course code] – [tga course code] [course title] Page 11 of 16

Your goals Family members, friends, services or others who are
helping me with this goal
Goal 1
Learning Friends will provide support in completion of this
goal.
Goal 2
Involvement in Social and community
activities
Family members help me in getting involved in
social activities
Personal Plan for: Roman
Plan written by: Date:
Contributors:
Life
functionin
g skills
Activity Where When Who Reviewed
Learning and
applying
knowledge
Pursuing
different
courses and
developing
new
academic and
technical
skills
Video
lectures and
technical
support.
Performing
assessments
and various
research
project
Friends /
colleagues
6
General tasks
and demands
Attending
day services
and handling
social issues
I will perform
this task at
care service
home and
community
centre
Performing
different social
activities and
performing
own tasks
Family members 2
Communication Participation
in seminars
and
programme
related to
sports
Sports clubs
and
community
centre
Sports
programme
and seminars
Partner 6
Mobility Performing
routine tasks
At home and
community
Home Community
people
5
Self-care and
special health
care needs
Dressing and
performing
own task
At home Residence Partner and
mother
7
Domestic life
activities
Home
maintenance
Residence Performing
basic activities
Partner and
family members
3
Interpersonal
interactions and
Making new
friends
Community Participation
in social
Family 8
12

relationships activities
Community
social and civic
life
Community
activities
Community
centre
Involvement
resolving
social issues
Friends 6
Education and
training
Participation
in different
technical and
professional
training
centred
Training
centre
Performing
technical tasks
Friends 7 months
Employment
Performing
job of IT
professional
IT sector firm Software
development
Partner 9 months
ASSESSMENT RUBRIC
Below is a rubric that determines whether your answers and knowledge is satisfactory or unsatisfactory.
To be deemed satisfactory, and to pass the assessment, you must complete the requirements for the column that
is titled ‘satisfactory’.
It is advisable to read the rubric for the question you are answering to determine if you have fully answered the
question to the correct standard.
Criteria Satisfactory Not yet satisfactory
Part A
Project
Identifies the support needs
of a person with disability
(Q1,2)
The student outlines how
they would:
 Clarify their own role as
support worker in
developing the plan
 Ensure Roman is aware
of his rights and the
complaints procedures.
 Work with Roman’s
family and carer to
confirm the
individualised plan.
 Involve Roman in
making decisions for his
plan.
 Ensure the activities in
Roman’s plan fit with
CareShore’s policies and
procedures.
There is insufficient
information about how the
student would:
 Clarify their own role as
support worker in
developing the plan
 Ensure Roman is aware
of his rights and the
complaints procedures.
 Work with Roman’s
family and carer to
confirm the
individualised plan.
 Involve Roman in
making decisions for his
plan.
 Ensure the activities in
Roman’s plan fit with
CareShore’s policies and
[Ass stock code] [OC course code] – [tga course code] [course title] Page 13 of 16

 Develop appropriate
goals for Roman.
procedures.
 Develop appropriate
goals for Roman
Demonstrates knowledge of
how to support a person
with disability through a
range of protocol areas.
(Q4)
The student provides
examples of how support
Roman through protocols
for:
 Dignity of risk and duty
of care requirements
 Client rights and self
determination
 Confidentiality and
privacy
The examples provided to
ensure are not suitable for
supporting Roman through
protocols for:
 Dignity of risk and duty
of care requirements
 Client rights and self
determination
 Confidentiality and
privacy
Understands how to
develop a personal plan in
line with NDIS
requirements. (Q3)
The student gives examples
in the personal plan for
Roman of:
 Activities that meet the
goals for Roman
 Where and when
activities will be carried
out
 When the plan will be
reviewed.
The examples in the plan for
Roman are inadequate or do
not support the goals
identified for Roman.
Identifies how to assist a
person to maintain a safe,
clean, healthy environment
through facilitating self-
determination and
independence. (Q5)
The student outlines how
they would assist Roman to
maintain a safe, clean,
healthy environment
through facilitating self-
determination and
independence.
The student examples for
how they would assist
Roman to maintain a safe,
clean, healthy environment
through facilitating self-
determination and
independence are unclear
and/or insufficient.
Understands how to
complete appropriate
documentation for personal
plans and identifies where
and why documents should
be stored. (Q6)
The student demonstrates
how to document a personal
plan for Roman and
sufficiently outlines where
and why documents should
be stored.
There student does not
adequately document the
personal plan for Roman
and there is insufficient
information about where
and why documents should
be stored.
Demonstrates knowledge of
own role in supporting
individuals to develop
personal plans. (Q7)
The student provides
information about own role
in supporting Roman to
develop his personal plan
including:
 Providing support for
him
 Involving him in
discussions
 Identifying unmet needs
 Seeking assistance
when support cannot be
provided.
There is inadequate
information about own role
in supporting Roman to
develop his personal plan
and there is insufficient
information about:
 Providing support for
him
 Involving him in
discussions
 Identifying unmet needs
 Seeking assistance when
support cannot be
provided.
Part B
Short answer questions
Demonstrates knowledge of The student provides an The explanation provided
14

how to work with
information about the
human body. (Q1,2,3)
accurate explanation of:
 Homeostasis
 Signs and symptoms of
urinary tract infections.
about homeostasis and
signs and symptoms of
urinary tract infections are
inadequate and/or
inaccurate.
Identifies how to recognise
and promote ways to
support healthy functioning
of the body. (Q4,5,6)
The student identifies:
 Potential life threatening
complications of urinary
tract infections
 How to support healthy
lifestyle choices for
Stefano to prevent
urinary tract infections.
There is inadequate and/or
inaccurate explanation of:
 Potential life threatening
complications of urinary
tract infections
 How to support healthy
lifestyle choices for
Stefano to prevent
urinary tract infections.
Overall assessment
requirements
Word counts As per tasks As per tasks
Plagiarism All the student’s work is
original and sourced where
appropriate.
All the student’s work is not
original and/or
inappropriately sourced.
Referencing Appropriate referencing
conventions are used.
Sources are not referenced.
Inappropriate referencing
conventions are used.
4. Assessment Rubric
Below is a rubric that determines whether your answers and knowledge is satisfactory or not yet satisfactory.
To pass the assessment, you must complete ALL the requirements for the column that is titled ‘satisfactory’.
It is advisable to read the rubric before attempting the assessments to help you attain the correct submission
standard.
5. Units of Competency
This assessment meets the following units of competency:
CHCCCS015 Provide individualised support
HLTAAP001 Recognise healthy body systems
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REFERENCES
Books and Journals
Cruess, R.L., Cruess, S.R. and Steinert, Y. eds., 2016. Teaching medical professionalism: supporting the
development of a professional identity. Cambridge University Press.
Patel, M.S., Asch, D.A. and Volpp, K.G., 2015. Wearable devices as facilitators, not drivers, of health
behavior change. Jama. 313(5). pp.459-460.
Sallis, J.F., Owen, N. and Fisher, E., 2015. Ecological models of health behavior. Health behavior:
Theory, research, and practice. 5. pp.43-64.
Stoddart, G.L. and Evans, R.G., 2017. Producing health, consuming health care. In Why are some people
healthy and others not? (pp. 27-64). Routledge.
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