E1144 : Certificate III in Individual Support

Student Name:
Student ID:
32469/03 Knowledge Test – Short Answer Questions
E1144
Certificate III in Individual
Support (Ageing, Home
and Community)
Module 2: Individualised
support, communication
and working legally &
ethically
This is assessment 3 of 4.
1. Background/Overview
In determining a person’s care support needs, you need to
consider their individual goals, strengths, and rights and
apply these in a person-centred approach to their support.
You must also ensure you are encouraging self-
determination and empowerment. For this assessment you
will be following Julie as she assists Emma in her support
needs. Use your imagination and do your own research if
necessary to assist Emma in achieving her future goals.
2. Brief
This assessment consists of three (3) parts.
This assessment gives you the opportunity to demonstrate your
knowledge in the following areas:
 Determining support needs
 Provide support services
 Monitoring individualised care plans and activities
Deliverables
Please submit this assessment
in Word doc format.
To do list:
1. Write your name and
student ID in the space
provided at the top of
this page.
2. Read the
background/overview and
brief sections of this
document.
3. Complete the 3 parts.
4. Write your answers in the
spaces provided.
5. Save the Word document
using the naming
convention:
your student
number_assessment
number.doc. For example:
“12345678_31135_01.doc.”
6. Upload your document in
Open Space using the
relevant Assessment
Upload link in this Module.
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3. Activities
Answer the following short-answer questions:
 Your written answers should be approximate 50-100 words in length (+/-10%) per question
unless otherwise indicated. The word count is a guideline and you can present your answers
in narrative or bullet point format.
 Ensure you acknowledge and cite your sources accordingly – this is important whether you
use your own words or another writer’s. You can review the Academic Referencing Guide in
your student handbook.
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Part 1. Determining support needs.
A: Read the scenario then answer the questions.
In supporting Emma, Julie needs to use person-centred practice, strengths based practice
and active support as this provides the foundations of care support work and individualised
support.
Briefly describe each of these three foundations of care support work and individualised
support.
Principle Brief description
1) Person-centred practice It puts the person who is receiving the care at the centre
of the care provided.
2) Strengths based
approach
Strengths-based approaches distillate on the
inherent strengths of individuals, families, groups and
organisations, organizing personal strengths to assistance
recovery and empowerment.
3) Active support It supports the client in everyday care, routines and tasks
that generally does not need assistance.
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Emma is one of Julie’s care clients who currently lives in her own home; she has
progressive multiple sclerosis and and uses an electric wheelchair for mobility.
It has been a while since Emma’s individualised care plan has been reviewed and
updated, and as such, Julie is helping the assessment team in the process of
determining Emma’s support needs, with a view to amending her individualised care
plan.

B: Read the scenario then answer the questions.
Imagine you are Emma’s care support worker, Julie.
You need to work in collaboration with Emma to identify actions and activities that support
her goals.
Identify three (3) goals Emma might have nominated that will promote her independence,
and three (3) strategies for achieving each goal. Complete the table. An example has been
provided for you.
Emma Johansen
Individualised Care Plan
Individual Goals Strategies to achieve goal
(30-70 words)
Goal 1)To have more independence
in preparing Emma’s own
meals.
i)
Emma to decide what meals she wants for the week
and write down the ingredients.
ii)
Emma to let the support worker know the ingredients.
Support worker to purchase ingredients.
iii)
Emma to prepare food. Support worker to be present
but only assisting if Emma asks for help.
Goal 2)
To spend time with her
friends to reconnect to the
society
i) Emma arrange food for her friends with the help of
the supporter.
ii) Emma spends time with her friends and discusses
every aspect of life.
iii)Emma prepares speech for her friends and discuss
her journey
Goal 3)
To relive her busy life as a
teacher
i)Emma to arrange a class for her former students
ii)Emma to teach all the students with the help of
supporter.
iii)Emma spend an entire day as a teacher and did not
performed any of the household work.
Goal 3)
To balance her social,
personal and professional life
i) Emma spend the day with her children while the
supporter providing them with food
ii)Emma asked her social circle to come over for snacks
and cooked for them.
iii)Emma balanced her professional and personal life by
arranging time for both.
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Emma is reliant on community supports provided by Careshore to enable her to
continue living in her own home, and Julie currently prepares and cooks Emma’s
evening meals. Emma used to have a wide social circle, but recently she has noticed
that as it is more difficult for her to access the community on her own, so she has
fewer opportunities to catch up. She sometimes feels isolated and would like more
opportunities to meet others. She was previously a teacher before her disability meant
she couldn’t work in a classroom, and she misses working and feeling valued in a