Importance of Communication Skills in Every Workplace

Running head: ASSESSMENT TASK 2: ARGUMENTATIVE ESSAY
Assessment Task 2: Argumentative Essay
Name of the Student: Tammi Knight
Name of the University:
Id of the student: 1130129
Author note:

ASSESSMENT TASK 2: ARGUMENTATIVE ESSAY
Communication is an important aspect in every discipline or field. It encourages the
development of healthy bonding and relationship with co-workers enabling better working
conditions in a workplace (Kurtz, Draper and Silverman 2017). It is the act of delivering
emotions and message through verbal or non-verbal communication. Developing
communication skills helps in developing the person's ability to express their views on every
sphere. It is an important aspect of professional development and helps in career
development. It encourages better working in the workplace. Communication skill boosts in
the self-confidence that has a great impact on working (Majid et al. 2019). It also helps in the
development of personal development and communication skill helps in solving issues easily.
Communication can be improved with the development of listening, questioning and
answering skills.
Communication skills, especially in medicine or in nursing, is a very crucial aspect as
it helps in better communication with the patients. It helps in developing a team and
improving it. This helps in developing the relationship with the co-workers and solving the
issues among the members. It boosts growth while working; it also encourages a developing
relationship with colleagues (Moss 2017). Often employees find difficulty in conveying their
issues or problems that they are facing in an organization to their leaders, which can be
eliminated with the use of communication skills. Communication skill helps in increasing
productivity as the task is being conveyed clearly and in case of any issues, it helps in solving
the problem with the help of the team member or with the team leader. Communication helps
in better engaging in the job and helps in meeting the target of an organization (Delamain and
Spring 2017). Delivering a productive work also is encouraged with communication skills.
Many leaders are the prove that communication has helped in the drastic development in
bringing changes. Communication helps in the motivation and the loyalty of the employees.
When there is good communication among the employees and the manager and the leader
there has been a great increase in the loyalty of the employees.
In communication, listening plays an important role, as the person needs to listen
before communicating with the other person to whom they are communicating. It is important
to listen to the employees to meet their demands and ensure that they are having job
satisfaction. There can be no doubt that communication leads to better customer satisfaction
as it encourages listening to the customers (Beardsley 2019). Listening to the needs of the
patients and satisfying they need help in the development of the reputation of the organization
and ensure better delivery of work. There is a difference between listening and hearing.
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