Importance of Communication Skills in Management Field


Added on  2022-11-04

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Communication Skills
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Importance of Communication Skills in Management Field_1

The following essay is over the importance of communication skills in the field management.
Aim of the essay is Communication skills in field of management are required in order to support
the functioning and operative systems, these skills should be developed with time.
Communication refers to the exchange of thoughts and information person to person with
different mediums of speaking, writing, listening, questioning etc. The essay highlights why
there is an immediate need to polish the communication skills to excel in specific field or sector.
Herein, the importance of communication skills is explained in regards to the management
sector. The paper explains about three different interpersonal communication skills i.e. listening,
feedback and questioning. The essay presents strong arguments why it is necessary it is
necessary to develop and polish the communication skills. It also states the benefits of applying
the following skills in to the field of management.
Communication is the necessity for everyone. It is a fact that effective communication skills are
not only required by a specific field rather every field, sector and organization requires it. The
management field includes activities like developing strategies for growth, achieving objectives,
proper utilization of resources and hiring skillful human capital (Griffin 2013). In the field of
management the managers or the staff working in management has to deal with a large number
of internal and external people, thus in order to develop and maintain good relations
communication skills must be developed (D Messum 2015, p. 28). As a result, effective
communication skills are required by the manager to boost up the confidence of working
employees, to provide feedback to the employees, to maintain strong relations with other
departments, to build a strong team, to manage the performance ratios and last but not the least to
resolve the conflicts. For instance, if a company is going through negative times it is the duty of
the management department to manage the targets and build new confidence among the
employees. Therefore, motivation and enthusiasm can be planted among the demotivated
employees with the help of effective communication skills (D Messum 2015).
In order to achieve the desirable goals in the field of management it becomes essential to work
upon the interpersonal communication skills. Interpersonal communication skills refer to the way
of transfer of thoughts, ideas and notion from one person to another person. The interpersonal
communication can be both verbal and non-verbal, it is about not only conveying messages or
thoughts but it also holds a concern about how the message is conveyed (A Petrovici 2014, pp.
Importance of Communication Skills in Management Field_2

1405-1410). It includes the tone of speech, facial expressions and body movements of the
speaker, all these aspects play an eminent role in make an impact over the listener and his
reflexes. Some of the most common examples of interpersonal skills include active listening,
teamwork, motivation, flexibility, leadership, dependability and responsibility (A Petrovici
To get effective results in terms it is required to work upon the interpersonal listening skills.
Interpersonal communication skills of listening refer to the process of understanding the things
from the perspective of the speaker. In the field of management when a strategy is discussed in
meeting the employees must behave patiently. They should respect the speaker and speak only
when the speaker asks them to. Here are three most important interpersonal communication skills
of listening- eye contact i.e. while speaking the speaker and while listening the listener should try
to keep an eye contact with each other. This shows the confidence of speaker and the
attentiveness of the listener (Bodie 2012, pp. 109-125). Secondly, interpersonal
communication skill of listening is to be patient and quite. This means while the speaker/
manager is conveying message the listeners/employees must listen to him without discussing
things with coworkers. The employees must avoid murmuring or talking while the discussion is
taking place. Lastly, the listeners must have the skill of responding, which means that the
employees must respond when asked by the speaker. If the employees will act numb or inactive
at the time of responding, it will leave a bad impression. Hence, the listeners should be
respondent to the speaker (D Conrad 2012, pp. 112-120).
The feedback style should be impressive, positive and effective to develop good relations in the
management sector. Interpersonal communication skills of Feedback the interpersonal skills of
feedback is firstly, the feedback must be given in a positive way i.e. it should be noted that while
providing feedback the way of expressing should be gentle and humble. The feedback must not
hurt the manager or the speaker. Similarly, the manager should be motivating while giving
feedback to the employees. It is essential to respect the perspectives of others in an organization.
Not only the management sector but also every field requires proper engagement and feedback
dogmas (DL Goetsch 2014). It is essential for the employees and the managers to show
interests taking place in the organization. By participating in all the activities, the employees and
managers will be able to give a feedback. Another interpersonal communication skill for
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