Assessment Task 2: Develop ICT Project Management Plan

Assessment Task 2 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or
colluded with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature
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A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

Assessment Task 2: Develop ICT project management plan
Task summary
This assessment task requires the you, as the senior project manager for IT Biz Solutions, to develop
a project plan for your client, Boutique Build Australia. You will be provided with a set of documents to
assist you in your work.
This assessment is to be completed in the simulated work environment in the RTO.
Required
 Access to textbooks/other learning materials
 Computer with Microsoft Office and internet access
 Space for a meeting
 Boutique Build Business Case
 Boutique Build Project Team Charter
 Boutique Build Organisation Chart
 ICT Project Management Plan
 IT Biz Solutions Team.
Timing
Your assessor will advise you of the due date of these submissions.
Submit
 Email to Judith Lee with Boutique Build ICT Project Management Plan attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been
dealt with unfairly or have other appropriate grounds for an appeal.
Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

You are encouraged to consult with the assessor prior to attempting this task if you do not understand
any part of this task or if you have any learning issues or needs that may hinder you when attempting
any part of the assessment.
Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

Assessment Task 2 Instructions
Complete the following activities:
Carefully read the following:
You are a Senior Project Manager of IT Biz Solutions, which offers a wide range of Information and
Computer Technology services to businesses of all sizes.
You are assigned to a project where you are working Boutique Build Australia, a client based in
Sydney.
An overview of the company is provided below:
Established in 2010, Boutique Build Australia is a small building company specialising in the design
and building of high-quality designer homes for the Sydney metropolitan and surrounding areas.
Boutique Build’s overall business objectives for the next three years are to expand into Queensland
and to set up and operate a permanent model home.
The company is currently quite small in size and everyone except for the site managers work in the
same building. At this stage the business is using an old server which often has problems.
Management have preferred not to upgrade their systems as they did not believe it was worth the
expense and everyone just ‘got on’ with any software of hardware issues. Anything ‘dramatic’
required a tech from IT Biz Solutions to come and address.
Staff have been saving their documentation on their hard drives, which is against procedure. This
process has in some cases led to data loss and file corruption. Recently there was a situation in
which data in a client’s directory was corrupted. This information was being held on one of the
Customer Service Officer’s laptops and had not been copied to the server. The client was not
impressed at the loss of data that they needed to resend to Boutique Build, and they questioned
the organisation’s IT processes. It took some days to obtain information from suppliers and other
sources to replace what was corrupt.
Management realised that this mistake was quite costly in terms of their reputation and the time
that was wasted in gathering all the required information. They decided to contract IT Biz Solutions
to implement new hardware and software, with a focus on applications that will allow the team to
work remotely – as they are looking to expand interstate, they will need effective systems to keep
the business running and keep all staff connected.
So far your work on this project has included:
developing the business case
developing the project charter
selecting your project team.
Your next job is to develop the project plan so your team and those at Boutique Build have a road
map to project completion.
Strathfield College RTO: 91223 CRICOS Provider Code: 02736K