Understanding Emotional Intelligence and its Importance in the Workplace

This document provides an assessment tool for the BSB61215 Advanced Diploma of Project Management qualification. It focuses on the development and use of emotional intelligence in the workplace, including self-regulation and self-awareness. The assessment tasks include a knowledge test and identifying the impact of one's emotions on others. The document also discusses the importance of emotional intelligence in achieving business objectives and how to communicate with a diverse workforce. It provides examples of different cultural expressions of emotion and strategies for building workplace relationships.