Assignment on Employability Skills

Contents
Introduction................................................................................................................................2
Task 1.........................................................................................................................................2
1.1. Determination of own responsibilities and performance objectives...............................2
1.2. Evaluation of effectiveness of the strategy.....................................................................3
1.3. Recommendation.............................................................................................................4
1.4. Use of motivational techniques to increase performance...............................................5
Task 2.........................................................................................................................................5
2.1. Work based problem.......................................................................................................5
2.2. Communicating problems...............................................................................................6
2.3. Effective time management strategies............................................................................6
Task 3.........................................................................................................................................7
3.1. Roles played in teams and achievement of shared goals................................................7
3.2. Team dynamics at Tesco store........................................................................................8
3.3. Alternative ways..............................................................................................................8
Task 4.........................................................................................................................................8
4.1. Work based problem.......................................................................................................8
4.2. Appropriate strategy........................................................................................................9
4.3. Evaluation of potential impacts.......................................................................................9
References..................................................................................................................................9
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Introduction
The employability skills are an important part of the self development process for any person
regardless of their social position or qualifications. The set or personal standard of the
employment capabilities not only include job related skills but interpersonal, social and
cooperative qualities that are based on the personal skills of the person and helpful in the
professional context regardless of the position or capabilities of the person. Therefore, the
employability skills are a vast area of expertise that is required by any job regardless of the
job description or the background of the employee. The position that has been chosen for this
case is a store manager at a medium sized store under the specification Tesco metro at an
urban location.
Task 1
1.1. Determination of own responsibilities and performance
objectives
The first step that is required for the development of the personal performance objectives and
responsibilities is the understanding of the organizational goals of the store and the
performance expectation of the stores where the lower management has no scope of speaking
out in the formation of the organizational goals.
My first step as a loyal employee of the organization would be to align my personal goals and
standard in such a way so that they are coordinated with the organizational objectives that are
expected by the superiors. This will ensure that there is no conflict between the
organizational objectives and my own personal objectives and they are achievable in the
process of achieving the set targets by the organization as a whole.
The second step of the process consists of continuous monitoring of the responsibilities that is
required by the organization and the purpose that is derived by the practical goals and the
performance standards that are asked by the organization. Therefore, the monitoring will
allow me to gain advantage in the self assessment of the duties and allow for monitoring of
the practical requirements of the management (Alessandra, 2006).
The third step in the development of the personal responsibilities will be done by reviewing
the performance that is expected by the organization of me and setting the personal standards
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as a store manager and observing in the practical setting the performance achieved with the
performance standard set as a goal in the initial stage.
This step gives rise to the fourth step as the performance standards are unlikely to be up to the
expectation and thus there would be issues with under performance in the organizational
setting. This part would be to analyse the review results derives and determine the specific
areas which are responsible for the underperformance or in other words failing in the
fulfilment of the responsibilities that are set by myself. Then find the ways of improving in
the areas where the personal responsibilities are not fulfilled and acquire training, or guidance
in the areas where i am lacking according to the personal review of the fulfilment of the
objectives.
The final step is to appraise my performance in my own set goals and the improvement that is
made by the personal training or guidance that had been used to develop the skills that were
lacking and thus affecting my personal performance that is stopping me from fulfilling the
responsibilities that are to be achieved by me. Therefore, this process will not only help me
achieve the skills that are necessary by me specifically but also help me understand my own
capabilities which will help in future tasks.
1.2. Evaluation of effectiveness of the strategy
The organizational policies of Tesco as a company is quite straight forward as the upper tier
of management decide on the competitive pricing in all the stores and thus the sale of the
items is not under the control of the manager and the marketing is also done centrally which
are carried out by the store managers locally (Locke and Latham, 2012). Therefore, in the
alignment of the organizational goals with the personal ones should not be too hard, I have
managed quite effectively to make sure that the purpose of the organization to be the cheapest
store, and most popular among the retail chains is achieved in the particular store I am in
charge of. This is done by ensuring that the staffs are well aware of the customer demands
and the specific requests for different items are monitored to ensure availability (Alessandra,
2006).
The duties that are required of me by the organization also pose no problem as the
organization has set performance standards for the managers of the stores at certain locations
to perform. I simply follow the set targets as my own goal, the management of the store itself
is quite organized as the set standards, and duties of the people involved in the process are
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