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Organizational Analysis of Retail Companies

   

Added on  2020-02-05

2 Pages1442 Words66 Views
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IntroductionIn this assignment the three companies- Harrold’s, BMI and the Mark and Spencer have been compared. The brief information ofthe companies and their performance has been provided.Background of the Harrod’sThe Harrods is a group whichprovides the services like theoperation of the banks, hotels andestates. The other services of thecompany include the selling and thebuying of the property and theseveral restaurants which offer awide range of delicious food. Alongwith that, the market share ofHarrod’s hotel is increased from12.6% to 13.1% in the last financialyear. This is mainly because theirgood level of service (Zietsma et al.2014, p.81).Individual levelThe company recruits a large rangeof people which need to carry outthe different roles. There aredifferent categories of the people asper the services. The employeesrange from the chef and the waitersin the restaurant, to the people, whoare expert in the dealing of theproperties. Departmental levelThis is an international company asthe aim of the company is to gain aposition in the global market(Goetsch and Davis, 2014, p.55).The company is divided intodifferent department like the realestate, transaction department,hotels and the banks. The teamwork is highly appreciated in thecompany as the company is able torecognise the importance of theteam working in order to attain thesmooth functioning. Theintercommunication within thevarious departments is perfectlymanaged with the help of thevarious means like the telephonicconnections as well as the internetconnections. Organisational levelThere are different organizationalcultures which are used in thedifferent companies. This companybasically puts the emphasis on thepeople. It is very important for thecompany to pay attention to the factthat the decisions taken by thecompany may affect the people. Thetype management followed by thecompany is the management of thepublic relations. The performance ofthe company is measured by theanalysis of the feedback receivedfrom the customers. After theanalysis of the feedback and therecording of the growth of thebusiness, it has been found that therevenue of the company hasincreased by 32% in the past 5years. Background of the BMIhealthcareThe BMI healthcare is the largestgroup of private hospitals. It wasformed in the year 1970. There areseveral services provided by theBMI health care which include theservices like the cosmetic surgery,cancer care, weight loss surgeryorthopaedic surgery, women’shealth as well as the fertilitytreatment. The organisationemployed near about 9500employees and the revenuegenerated is the biggest in thissector that is near about 8.34 billion.According to Locke (2015, p.620)the behaviour of the health carepractioners is the main reasonbehind this successive factor.Individual levelThe employees of the company areof different professions anddifferent qualification. The doctorswho are the specialists in thedifferent fields are employed for thedifferent departments. The otheremployees of the company compriseof the nurses, compounders, andpeople in the testing labs as well asthe helping members. The higherlevel of the company consists of thedifferent managers of the variousdepartments.Departmental levelThe company functions at a nationallevel. The services of the companyare available all over the country.The company is properly structuredwith the management on the higherlevel and the various departmentsORGANIZATIONAL DEVELOPMENT
Organizational Analysis of Retail Companies_1

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