Flight Centre's Organizational Culture and Structure
Added on 2020-02-19
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Running head: PRINCIPLES OF MANAGEMENTPrinciples of ManagementName of the StudentName of the UniversityAuthor Note
1PRINCIPLES OF MANAGEMENTIntroductionThe following paper focuses on the various factors of the organizational structure andorganizational culture. As it is a proven fact that organization and culture are very importantaspects to thrive in the competitive business environment in the modern era. The selectedorganization for this paper is Flight Centre that is considered one of the leading organizations inthe travel industry. The headquarter of this organization is situated at Brisbane in Queensland.They are considered as the largest travel outlet in the country of Australia (Flight Centre 2017).This organization was founded by graham Turner and Geoff Harris. It serves the variouscountries like United Kingdom, Canada, United States, United Arab Emirates, South Africa,Hong Kong, Singapore, India, China and others. The company has an annual turnover of $17billion and the organizational structure and organizational culture of this organization has giventhem a unique place (Flight Centre 2017).Organizational cultureOrganizational culture is a concept in which various concepts are included. These variousconcepts are the values, goals, missions and objectives of the organizations, beliefs of theindividuals, the management, faith and loyalty of the customers and several other things(Alvesson 2012). The term ‘cultural web’ is also associated with the organizational culture.Every organization has their own culture and they try to be unique in this aspect. This is themethod that designs the ways in which the people in the organization, the internal stakeholderslike the employees and the managers should be behaving (Alvesson 2012).All the organizations must follow a certain culture by which they can achieve success inthis extremely competitive culture. The employees must follow the various rules and regulationsby which they are bound to dress, act and behave (Nica 2013). This represents the organization’svalue. In other words, the organizational culture is the face of the organization. These cultureshave a deep impact on the minds of the other people like the external stakeholders like thecustomers, suppliers and investors (Nica 2013).
2PRINCIPLES OF MANAGEMENTOrganizational culture theoriesThere are some theories and models regarding to the organizational culture. Theseinclude the power culture, role culture, task culture and person culture (Shafritz, Ott and Jang2015).Power cultureIn this kind of culture, a group of persons hold the power in the organization. These fewindividuals make their influence scatter through the organization.In this culture, the skills of the employees are generally overlooked and the managementranks them on what they have achieved rather than how they act or how they do the things(Shafritz, Ott and Jang 2015). As a result of this culture, the individuals can do good decision-making very quickly. However, this culture does not prove effective in long-term effectiveness.The deterioration of an organization can be due to the strong power culture.Role cultureIn this type of culture, the organization sets up their culture simply based on the rules. Theserules have to be maintained strictly and the employees and other people in the organizationshould be aware of their roles and responsibilities (Shafritz, Ott and Jang 2015). The powersource in this of culture is determined by the certain role of a person in their organizationstructure. The organizations who follow the role cultures suffer from slow decision makingprocess all over. The organizations with role cultures are generally bureaucratic (Terry 2015).Organizational StructureThe organizational structure is a certain strategy that is based on the visions andobjectives of the particular organization (Ashkenas et al. 2015) The perfect organizationalstructure has the right to determine how the different things in an organization should be done,what roles and responsibilities should be assigned to certain able persons. The control of theorganization should remain in the hands of the best persons and they should be on the same pagewith a good coordination (Ashkenas et al. 2015) The information should flow between thedifferent levels of management. The decision making should be swift one by the implementationof a proper organizational structure.
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