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Assignment | Operations Management

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Added on  2020-05-16

Assignment | Operations Management

   Added on 2020-05-16

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Student’s Last Name1Operations ManagementBy (Name)CourseProfessorUniversityDate
Assignment | Operations Management_1
Student’s Last Name2Section OneExecutive SummarySix Sigma is an approach used in ensuring continuous quality improvement and lowering inherent variability. 3M’s, Inc. Six Sigma journey began after James Mcnerney was named the company’s chairman and executive officer in January 2001. Before his arrival in the company, some Six Sigma activities were taking place in some sections of the company. However, it was not as much as it would be with McNerney's corporate-driven approach. After four years, the progress is remarkable, and the organization has continuously developed new products including new business processes. The company’s growth strategy includes the following corporate initiatives: Six Sigma, Sourcing Globally, 3M Acceleration, eProductivity, and Indirect Cost Control. Under the new executive officer, the firm began the task of implementing initiatives that aim at improving customer service. The actions are according to the organization’s strategies. The strategies make the customers think of the 3M organization as an agile firm that they are and willing to provide the best goods and services. The improvement processes are usually approved by the management, savings are tracked and defects reduced, and the team leaders are held accountable for the activities. The top agenda at 3M, Inc. was headlong and companywide implementation of the six sigma. The aim was to improve the business by increasing sales, saving costs, satisfying the customers and strengthening management development (Yüksel, 2012, pp. 75). The approachwas used in two improvement models: existing processes used DMAIC model and development of new products used DFSS model. The daily operations in implementing the plan include:
Assignment | Operations Management_2
Student’s Last Name3tracing down the savings from the project and designing new products and reducing risks in the designing process. These activities are aligned with 3M, Inc. whose strategy is leading in products and products’ quality.Action PlanTimeObjectiveActionOne monthTo select the appropriate projects.Senior executives are trained and tasked with developing the 100 main sigma projects.One monthTo train the middle managers.The senior executives were to lead the training.Two monthsTo develop and implement improvement plans. Using the two improvement models: for the existing product, DMAIC model and developing new products, DFSS model.One month To manage for excellence in operations.Management of the daily operations of 3M to ensure that they are at per with the firm’s strategy.One monthTo sustain the gains.Continuously trackingdown the Six Sigma approachfor quality development and
Assignment | Operations Management_3

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