System Analysis for Headspace - Case Study

System Analysis
headspace – case study

Table of Contents
Introduction......................................................................................................................2
Stakeholder map................................................................................................................2
Questionnaire....................................................................................................................3
Use case diagram...............................................................................................................4
Use cases...................................................................................................................................4
Use case description..................................................................................................................5
References.........................................................................................................................7
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Introduction
With the increase in technology advancement, its importance has become irreplaceable in the
modern lives of the people around the world. However, different fields or industries have
their specific technology implementation. Selection of the technology is dependent on
specific needs of the end user.
In this report, a critical project development shall be done which is funded by Australian
Government for the budget of AUD 54 million – HeadSpace project. The project is critical
because of the complexity of requirements fulfilled by the new proposed system. The
objective of the system is to provide a web-based system that shall provide medical help to
the Australian youth who are suffering from mental instability. In the current situation, the
medical history and story of patient has to be told to each case worker individually which can
disturb the patient more in future. Patients can even lost interest in getting treatment from the
specialist. In the proposed system, user shall tell the past experiences only once which can
then be retrieved from the system anywhere and anytime.
Stakeholder map
Following stakeholder matrix explains the interest and role of every stakeholder (Alhir,
2003):
Internal External
Operational System administrator – This stakeholder is
responsible for performing all administrative tasks
related with the patients, specialists and also
provides assistance in performing certain functions.
Healthcare case worker – This stakeholder is
responsible for handling cases, managing records of
both old and new patients on the new system
(Bruegge & Dutoit, 2014).
Clinician – This stakeholder is
responsible for prescribing
medicine to the patients. The
medicine details will be fetched
from the system.
Emergency department – This
stakeholder is responsible for
admitting new patients through
case worker using new system.
Executive Patient/ Patient’s Family – This stakeholder will
be able to access the old records of the patients
using the new proposed system.
Technical Staff – This stakeholder will be
responsible for managing the new system i.e.
Medicine Supplier – This
stakeholder will be responsible
for supplying medicines
prescribed to patient and details
are received from the system.
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