Case Study: Employee Satisfaction with the Crown Oil Energy Company Pdf 2022

Background
Since the business landscape changes daily, employee happiness is a critical phrase for every
company. Because of the competition, running a firm in the worldwide market was becoming
increasingly challenging. When an organization has a core competitive strength: an efficient
and successful personnel base, the competition begins. Employee satisfaction comes with
efficient and productive staff. Covid-19 has made our life difficult since no one can get on
with their daily activities because of the epidemic (Coghlan and Shani, 2018). Everyone must
be at home and maintain social distance, which has harmed the corporate sector. During the
first several months of Covid-19, every firm has halt production and function entirely from
home. The general; purpose of this research was to choose employee satisfaction since
employee satisfaction has negatively influenced the UK's organization because it is nearly
hard to please workers who work from home.
Purpose
Any business must understand how Covid-19 has affected employees life and how they are
reacting to it. Employee satisfaction has been influenced both adversely and positively by
Covid-19. Positive in the sense that when a person wishes to work from home, it favourably
impacts the person; but, when a person is unable to go to work, the office cannot watch the
employee, which is the COvid-19's negative impact. Organizations need to determine if the
methods for sustaining and regulating employee strategies gladly satisfy the employees (Hair,
2017). However, this isn't easy to achieve since organizations cannot monitor employees to
decide whether or not they are satisfied. Crown Oil's employees were recruited for this
research study to determine whether they are confident in the company.
Rationale
The goal of this research is to find out whether employee satisfaction in Covid-19 is worth
investigating. When there are no Covid-19 instances in the globe, organizations may observe
employee behaviour (Hair, 2017). However, when the work system shifts to work from home,
organizations will not follow people immediately following Covid-19. As a result, The
rationale for looking at employee satisfaction throughout the Covid-19 period has been
approved.

Aim and objectives
Aim
The major goal of this research study in an epidemic condition is to investigate employee
satisfaction with the Crown Oil energy company
Objectives
 To identify workers' approaches to managing career and family.
 To analyse how the Covid-19 epidemic is affecting Crown Oil company’s workers'
job happiness.
 To investigate the job satisfaction in Providing hygiene and job security to Crown Oil
Company employees
Research Questions
 What methods do workers use to strike a healthy balance between work and social
lives?
 How the extra work pressure affects the employees of the Crown Oil Company even
after providing proper work facilities?
 What effect has the Covid-19 epidemic had on Crown Oil company’s workers' job
satisfaction?
Literature Review
Maintaining employee satisfaction is a must for any organization because it will motivate
employees to perform. According to Webber and Nathan (2012), providing job satisfaction to
employees is vital for the organization. He added that employees would not be willing to
work if they were not satisfied with the company's work. So providing employee satisfaction
is the vital task of the company
On the other hand, according to Taylor (2011), employee satisfaction is a global and
multidimensional concept. All organizations around the world need to provide employee
satisfaction to maintain a conducive work environment. Furthermore, Polachek and
Tatsiramos, (2012), stated that occupational stress is such a kind of obstacle just on the route
of staff motivation. He even said work-related anxiety originated as a result of his
psychological frame of mind.

According to Collins, Collins, McKinnies and Jensen, (2013), when an employee is satisfied
at work, he is emotionally happy. And being mentally calm, he is respectful of the work and
the organization is encouraged to do all the activities. When he sees that the organization is
keeping him satisfied with his work, he gets inspired and tries to perform the activities of the
organization beautifully. As a result, the organization increases productivity and the
organization can achieve its desired goals. On the other hand, if the organization cannot
satisfy the employee then he cannot maintain his peace of mind and cannot concentrate on the
work as a result of which he is not able to meet the needs of the organization and the
customers.
Studies have shown that covid-19 is a deadly infectious disease. The disease is feared to be
transmitted through interaction with people, so employees are reluctant to go to work.
According to Lussier and Hendon(2013), the fear of infection can be used to provide
emotional satisfaction to the employees of the organization i.e. online motivational speech or
various types of allowances such as health allowance, risk allowance etc. This will make the
workers feel that the authorities are concerned about their health.
Gruneberg(2014), further adds that employees feel full when they create the perfect working
environment of the authority or organization. He added that satisfaction can be made chief by
providing tasteful motivation and meeting the needs of employees to enhance their work
efficiency. Employee satisfaction should be matched with the organization norm to increase
productivity
However, Yaneva (2014), states that if stress is applied to the employees of the organization,
it will harm the activities of the organization. This is because if the employees are not
satisfied in the workplace then they are not able to create a favourable working environment
and as a result, the organization suffers losses. According to Srivastva (2015), satisfaction can
be provided by encouraging employees to work without putting pressure on them. His
research mentions that employees cannot concentrate on work due to mental exhaustion.
(Moyo, 2020) in their research say that the real key to increasing the productivity of the
organization is the employee. And the biggest way to provide employee satisfaction is to
maintain their peace of mind. And it is entirely the responsibility and duty of the
organization. In this case, the organization can use the innovation to satisfy the employees
such as arranging work-from-home for the employees, providing various types of allowances
as well as organizing online cultural activities for entertainment during work.