Impact of Covid-19 on Employee Satisfaction in UK Retail Industry: A Study on Tesco Plc

Templates for Evidence Collection
Project proposal form
Student Details
Student Name Student Number
Date
College Name
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Tutor _______________________________________
Proposed Title
Section One: Title, aims, objectives
Title or working title of project (in the form of a question, objective or hypothesis)
Project aims and objectives (e.g. what do you wish to achieve? What do you want to learn to do?
What do you want to find out?)
Topic: “To investigate the impact of Covid-19 upon employee satisfaction within UK retail industry”.
A study on Tesco Plc.
Aim:
 The aim of current study is to assess the impact of Covid-19 upon employee satisfaction within UK
retail industry. A study on Tesco Plc.
Objectives:
 To understand the concept and model related to employee satisfaction.
 To examine different employee engagement practices used by retail industry during pandemic to
keep employee satisfied.
 To identify the extent through which employees became satisfied during Covid-19.
 To recommend the best practice used by Tesco Plc to satisfy the employee in post Covid-19.
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Section Two: Reasons for choosing this project
Reasons for choosing the project (e.g. links to other subjects you are studying, personal interest, future
plans, knowledge/skills you want to improve, why you feel the topic is important)
Rationale
In the current dynamic and complex pandemic environment, improving satisfaction level of
employee is one of the major issue faces by every company. It is because during the lock-down almost
every company get temporarily closed which further leads to the salary cut of employees, job losses, non-
availability of new jobs for freshers etc. This all issues has affected not only the satisfaction of old
employee but also the new people who are just started their career (Saeed and et.al., 2021). This study will
shed light on the various employee engagement practices available to retail industry with the help of which
Tesco company can satisfy its employees during this Covid-19 situation.
Section Three: Precedents and sources
Use of key literature sources and precedents to support your project objectives
Literature Review
As per the views presented by Das and Dutta (2021), employee satisfaction is a concept indicate the
fact that how satisfies are the employees from the job role they have offered in the organization. The
concept of the employee satisfaction indicate the fact that how the employee happy at the workplace from
the ambiance and atmosphere provided at the organization. This entire concept demonstrate how employees
are engaged in workload and the management of work at the organization. The employee satisfaction is
directly associated with the level of employee engagement at the workplace. A high employee satisfaction
clearly demonstrate that employees are happy at the workplace. The scholar presented that there are certain
element which affect and influence to the employee satisfaction company has achieved this involves work
load management of the organization, salary and remuneration [policy of company, incentives, bonus and
many such aspect that further create an impact over the scale of employee satisfaction company has
achieved. The amount of remuneration employee is getting from the job role create an impact over the scale
of employee satisfaction organization is achieving at the premises. The scholar gas also projected the list of
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certain element that drive the scale of employee satisfaction in the company which involve engagement,
recognition and strong leadership style of the organization. Work life balance is also one of the core element
or aspect that effect the scale of employee satisfaction company is achieving in the industry. This is a
feature which demonstrate to the fact that employee satisfaction is one of the core and significant element
and area that influence to the scale of operations company is performing in market. The impact of the
employee satisfaction is also over the productivity and performance of the human resource at the
organization.
The views illustrated by Garmendia and et.al. (2021), demonstrate that there are certain practices
which companies and organization employ in order to support the scale of employee satisfaction at
workplace. Organizations in the retail sector adopt the policy and practice of transparent and realistic in
order to scale the employee satisfaction at the organization. The companies involved in the retail sector
made employee focus on core values that can drive the performance of the human resources. Continuous
feedback policy is also adopted by companies in the retail sector which allow the management to guide the
workforce towards the right strategic direction to maximize the overall performance of the human resources.
Survey and questionnaire is another suitable technique or practice that I used to maximize the performance
of the human resources. This would certainly empower to the organization for supporting the overall scale
of operations and performance by the firm. Teamwork and collaboration is another core practice that has
adopted by the venture in the retail sector. Retail sector is highly competitive which require companies to
diversify its operations. Team work and collaborations are the core practices adopted by companies involve
in retail market to diversify its overall practices that further maximize the growth and development of the
sector.
The criticism has been designed by the Sudheer (2021), is that due to the intensive work pressure
many retail sector employees feel under pressure to perform. Further the work load management in the
sector is very critical. Many employees are forced tp work overtime to meet the company's target that create
massive amount of pressure over the shoulders of employees.
The opinions presented by Mefi and Asoba (2021), that covid pandemic has been one of the most
challenging tenure or situation for the employees in the sector. The pandemic situation could completely
damage the safety and security at the workplace. In the time of pandemic many retail sector companies has
switched to work from home practices. Further the sanitation has been focused immensely in the time of
pandemic which could also improve the employee satisfaction during covid.
The criticism has been provided by the Vu and Nwachukwu (2021), is that covid pandemic could
offer numerous challenges to the employees. The retail sector has always been a highly engaging sector due
to the demand in the sector which require the employee to work day and night to meet the heavy demand
even in the time of pandemic.
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Section Four: Activities and timescales
Activities to be carried out during the project How long will
this take:
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