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Banking IT Systems Assignment

   

Added on  2020-07-22

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Banking IT systems to embrace theAgile methodologies and moderntechnologies to deliver business
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Table of ContentsINTRODUCTION...........................................................................................................................1Research Aim..............................................................................................................................1Research Objectives....................................................................................................................1Research Question.......................................................................................................................1Rationale of the study..................................................................................................................1LITERATURE REVIEW................................................................................................................2RESEARCH METHODOLOGY.....................................................................................................3DATA ANALYSIS .........................................................................................................................7Introduction.................................................................................................................................7Qualitative Analysis....................................................................................................................7RESULTS AND DISCUSSION....................................................................................................10RECOMMENDATION AND CONCLUSION.............................................................................13REFERENCES..............................................................................................................................15
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INTRODUCTIONIn the present time, there is huge scope of technology as it continuously changing due toits high demand by users. In every sector such as retail, hospitality, banking, pharmacy etcrequired an effective technology through which various business activities and function canconducted. In the sector of bank, technology plays a very vital role in the present time as thereare various kinds of facilities and service which can conduct by use of the latest technology. Inthe present study, the major aim is to analyse the effectiveness of banking IT system with respectof banking sector in the Singapore. In this study, scholar focuses on the improvement in businessagility for respond to changing business environment and customer expectation.Research AimTo analyse the effectiveness of Banking IT system to embrace the Agile methodologiesand modern technologies to delivers effective customer experience within banking sector.Research ObjectivesTo analyse if improvement in business agility to respond to changing businessenvironment and customer expectations and agility have impact on the customerexpectation and changing environmentTo evaluate the build and nurture an organisational culture which is Agile-minded andfocused on delivering an improved customer experience and agility have impact on thedeliveryTo analyse the strengths of the Agile delivery framework to transform legacy system intosupporting a digital system experience and agility have influenced migration acrosssystem on the value chainResearch QuestionWhat is the business agility in the banking sector?Analysis of the organisation culture which is Agile-minded and focused on delivering animproved customer experience in the banking sectorWhat is the strength of the agile delivery framework to transform legacy system intosupporting a digital system experienceRationale of the studyIn the present study, the major reason for selecting this subject about the digital bankingsystem and agility framework because scholar have huge interest in this topic and researcher1
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wanted to identify and analysis various aspect about this section. It is the latest scenario in thepresent changing environment so scholar has been selected this topic.LITERATURE REVIEWBusiness Agility in the Banking sectorAccording to the view of Shaikh, Hanafizadeh and Karjaluoto, (2017) in the presenttime, every business sector largely affected by the changing business environment and its variouscomponents. It is very important within the company to have some effective and excellentquality and traits by which it can easily cope up with changing environment. Business agility is akind of distinct quality and efficiency of the corporation which allow company to adopt changesand fluctuation in the internal and external environment without loss its mission, vision andvalue. In the opinion of van Esterik-Plasmeijer and et.al., (2017) It is very important for thecompany to have effective quality and flexibility through which it can balance with other threatsof the external and internal environment. In the banking sector, business agility is very importantby which it can cope up with the changes. In the present time, there are various things whichcontinuously changing and which can largely impact on the banking system and process. In thismanner, technology is one of the most important aspect which can largely influence to thebanking system, process and methods. Sunami, (2017) stated that in the context of banking,business agility is that measure by which it can cope up with changing technology and delivereffective services to customers. In the present time, digital banking is one of the famous scenariowhich changes every individual life. It is refers to the online banking under which all financialtransaction can happen by use of internet. In the present business environment of bank, internetbanking and online system is continuously expanding so it is very important for bank to improveits agility so as it can survive in the changing environment and deliver effective services tocustomers.Analyses of the business agility to respond to changing business environment and customerexpectations as agility have impact on the customer environmentAccording to the view of Gautam, (2012) in the banking sector it is very important todevelop an impressiveOrganisation culture and environment by which it can become agileminded that consider on delivering effective customer experience about the banking services.Culture and system of bank should be flexible so as it can easily adopt the changes in the2
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