BizOps Enterprises Business Plan

This document provides a business plan for BizOps Enterprises, including goals, key personnel, stakeholders, communication strategy, timeline, resources, risks, and implementation plan.

Running head: BIZOPS ENTERPRISES BUSINESS PLAN
BizOps Enterprises business plan
Name of the student:
Name of the organization:
Name of the Author:

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BIZOPS ENTERPRISES BUSINESS PLAN
Table of Contents
Goals and objectives of the development plans...................................................................2
Key personals for implementing the plan............................................................................2
List of the stakeholders........................................................................................................2
Consultation and communication strategy...........................................................................3
Strategies for gathering stakeholder feedback.....................................................................3
Proposed timeline................................................................................................................4
Resources required for implementation...............................................................................4
Outline of possible risks......................................................................................................5
Implementation plan............................................................................................................5
WHS legislation...................................................................................................................5
Resolving problems raised by key stakeholders..................................................................5
Managing possible conflicts................................................................................................6
Outline of appropriate steps.................................................................................................6
Evaluating the effectiveness................................................................................................7
Reference List......................................................................................................................8

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BIZOPS ENTERPRISES BUSINESS PLAN
Goals and objectives of the development plans
The targeted sales of the company has to be increased by 15% in the upcoming years. A
good pricing policy needs to be implemented by the company since most of the times there is a
mismatch in the price from retail outlets. A proper maintenance of the sales record in all the sales
outlet must be done in the databases which will be showing the key performance indicators of the
company. The staffs associated with the retail stores will be integrated to the online system
which will be depicting the sales of the company.
Key personals for implementing the plan
 The human resource manager of the company will be providing trainings to the staffs of
the company retail outlets for making them understand about the online system.
 The finance manager of the company will be involved in managing and allocating the
budget which will be needed for implementing the different activities according to the
plan.
 The marketing manager and the sales operational manager of the company will be
dedicated to provide the customer service and will be participating the staffs as well to
make them understand about customer retention.
List of the stakeholders
 The main stakeholders for the implementation of the plan will be including the directors
of the company, the manager associated with the retail stores, the employees of the
company, the customers and others (Stein,Leventhal and Trabasso 2013).
 The staffs of the company will be consulted for providing training regarding the aim of
the company.

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BIZOPS ENTERPRISES BUSINESS PLAN
 The suppliers of the company needs to be consulted as well to make sure that the supply
of the company’s products will be done accordingly.
 The target customers of the company will be asked whether they are satisfied with the
products of the company and if they are not then a survey will be conducted for
determine the loopholes in the customer satisfaction in the company policies b(Burnstock
and Costa 2013). The customers will be asked if their preference is to buy products from
online stores or from retailing outlets.
Consultation and communication strategy
 Regular meetings needs to be conducted by the company directors for making the new
plan successful and reach the visions and goals of the company.
 A face to face conversations has to be done with the stakeholders for making them
understand the aims and objectives of the plan which will be implemented.
 Conferences needs to be conducted with the stakeholders for proving them the idea about
customer satisfaction.
 Online surveys needs to be conducted to know about the preferences of the customer of
the retail stores over the online stores.
 A set of questionnaires needs to be put forward for the survey which will be conducted in
the process.
 A door to door conversation will be conducted by the officials with the customers.
Strategies for gathering stakeholder feedback
 Surveys will be conducted for gathering the feedback from the various stakeholders.
 Preparation of questionnaires will be conducted for the stakeholders and customers.

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BIZOPS ENTERPRISES BUSINESS PLAN
 Different events will be organized for gathering feedback from the stakeholders and the
customers associated with the program.
 Formal meetings will also be conducted for achieving the expected outcome from the
program.
 Blogs will be prepared for helping the aims and objectives reach its targeted stakeholders.
Proposed timeline
A budget needs to be prepared in the first month keeping in mind the expenditures and
incomes of the company for implementing the process. For setting up the online business a
budget needs to be implemented in the third month for the software, desktops, better internet
connections and others. Before the end of the fifth month a detailed training will be provided to
the staffs of the outlets of the company (Bartunek and Woodman 2015). By the end of the sixth
month all the backlogs, queries and complaints will be solved. This development plans will be
carried out in the coming months and the various queries regarding the plan will be solved
accordingly.
Resources required for implementation
 Software which will be needed for conduction of the online business must be taken into
account
 Computer setups needed for the process must be installed in the training areas.
 A good internet connection must be provided so that there will be no hiccups during the
implementation of the plan.
 Various furniture and different equipment which will be needed during the process must
be taken into consideration.

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BIZOPS ENTERPRISES BUSINESS PLAN
Outline of possible risks
The possible risks which can be faced by the company is the products which will be sold
by the company to the target customers. If the customer do not feel the quality of the product is
as good as it was portrayed then it might lead to decrease in the sales rate of the company
products which in turn will be affecting the revenue of the company (Yadav 2014). The sales
margin and profits of the company will be decreasing drastically if the customer satisfaction
protocol is not met by the retail stores. Another risk factors will be the employees not accepting
the changes which will be brought about in the company policies (Camargo-Borges and Rasera
2013). This will cause a huge setback in the implementation of the proposed plan since the
workforce of a company is the main driving force of the company.
Implementation plan
The outline of the plans will be followed strategically and steps will be taken for
implementing all the proposed structures in the plan. Plan will be executed with utmost precision
and the schedule which has been proposed for the plans to be executed will be followed strictly
which will be making sure that the plan will be executed properly (Bushe and Marshak 2014).
WHS legislation
At present the WHS of BizOps do not meet the requirements of the WHS which has been
laid down by the state government (Anderson 2016). This needs to be changed in the upcoming
future. The tasks which has not been followed by the company in the past will be followed by the
company strictly from now on.
Resolving problems raised by key stakeholders
The stakeholders are the main elements which will be helping the company in
implementing the procedures which it wants to make sure that their vision is met. This is why
BizOps will be providing highest priority in solving the problems which will be raised by the key

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BIZOPS ENTERPRISES BUSINESS PLAN
stakeholders associated with the company (Burke and Noumair 2015). A one on one meetings
will be conducted with the stakeholders who will be having problems to adjust to the changes
implemented by the company. The supervisors will be having conversations with the individuals
and they will be made to understand how the changes in the company is going to help them in
the long run and these changes will be actually helpful to them.
Managing possible conflicts
In a possible conflict scenarios like the employees not being fine with the new plan or the
customer not being satisfied with the product and raises question on the advertisement of the
product various steps will be taken to resolve the problems. A verbal talk with the affected
person will be done, a focus on the behaviours of the person will be looked on, the problems and
conflicts will be carefully listened upon, the points of the agreements and disagreements will be
pointed out carefully (Cummings and Worley 2014). The area where the conflict has occurred
will be prioritized and steps will be taken to resolve it without causing further problems in the
process.
Outline of appropriate steps
Different steps will be taken to make sure that the plan and the vision of the company
will be executed correctly and the company do not need to implement newer objectives into the
strategy.
 The objectives will be established properly in sequential order like the month allocated
for specific tasks will be performed on the allotted time and the business plan will not
exceed it.
 The various policies for executing the plan will be followed strictly like the WHS of the
state will be followed by the company from now on.

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BIZOPS ENTERPRISES BUSINESS PLAN
 The resources which were implemented under the budget plan will be utilised properly.
The application of the internet along with the computer setups will used properly so that
the company do not need to increase its budget during the process (Coghlan and Shani
2014).
 Different tasks and the activities which will be conducted by the company during the
implementation of the process will be done carefully
 The board directors and the supervisors of the company will be checking all the
parameters of the plan.
Evaluating the effectiveness
When the program will be implemented in the company a plan will be made regarding
the evaluation of day to day activities and the response from the stakeholders towards the daily
activities. This will give a clear idea on which areas to focus on and the areas which needs to be
neglected and these will be implemented as the training goes on.

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Reference List
Anderson, D.L., 2016. Organization development: The process of leading organizational change.
Sage Publications.
Bartunek, J.M. and Woodman, R.W., 2015. Beyond Lewin: Toward a temporal approximation of
organization development and change.
Burke, W.W. and Noumair, D.A., 2015. Organization development: A process of learning and
changing. FT Press.
Burnstock, G. and Costa, M., 2013. Adrenergic neurons: their organization, function and
development in the peripheral nervous system. Springer.
Bushe, G.R. and Marshak, R.J., 2014. The dialogic mindset in organization development. In
Research in organizational change and development (pp. 55-97). Emerald Group Publishing
Limited.
Camargo-Borges, C. and Rasera, E.F., 2013. Social constructionism in the context of
organization development: Dialogue, imagination, and co-creation as resources of change. Sage
Open, 3(2), p.2158244013487540.
Coghlan, D. and Shani, A.B., 2014. Creating action research quality in organization
development: Rigorous, reflective and relevant. Systemic practice and action research, 27(6),
pp.523-536.
Cummings, T.G. and Worley, C.G., 2014. Organization development and change. Cengage
learning.

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Stein, N.L., Leventhal, B. and Trabasso, T.R., 2013. The influence of positive and negative
affect on cognitive organization: Some implications for development. In Psychological and
biological approaches to emotion (pp. 93-112). Psychology Press.
Yadav, S., 2014. The role of emotional intelligence in organization development. IUP Journal of
Knowledge Management, 12(4), p.49.