Impact of Mobile Technology in Telecom Sector for Consumer Satisfaction

DIGITAL BUSINESS AND NEW
TECHNOLOGIES

Table of Contents
INTRODUCTION...........................................................................................................................2
Main body........................................................................................................................................2
Topic............................................................................................................................................2
Aim...............................................................................................................................................2
Objective......................................................................................................................................2
Importance of topic......................................................................................................................2
How this topic has developed......................................................................................................3
Description of technology utilized in current topic and what it is used for.................................3
Technological software and platforms used in topic...................................................................3
Types of company and business use technology.........................................................................4
Mobile technology is used as business tool and is this effective.................................................4
Relationship between digital technologies and both early & newly emerging theories..............5
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Digital business is one that utilizes technology as an benefit in their internal as well as
external operation. New technologies had a profound effect on businesses activities and
procedures. The current study is based on specific topic that is impact of mobile technologies
utilize within Telecom industry for clients satisfaction. It explains the importance, development
and technological platforms used in topic.
Main body
Topic
“To investigate the impact of mobile technology use in telecom sector for consumer
satisfaction”. A case study on Aston Martin.
Aim
The aim of this study is to identify the impact of mobile technology utilize in telecom
sector to provide customers satisfaction.
Objective
 To develop understand about the concept of mobile technology
 To determine benefits of mobile technology in Aston Martin
 To identify the challenges face by company while using mobile technology
 To recommend mobile technology strategies to Aston Martin with regards to
enhancement of consumers satisfaction.
Importance of topic
Mobile technology is the current topic of this study it is used by many companies for
several purposes. In recent time, it is very important to use mobile technology as it helps to share
personal & professional information in timely manner (Román, Rodríguez and Jaramillo, 2018).
One of the most essential uses of this technology is that they assure data safety. Most companies
and peoples can easily communicate with other individual in effective manner. This technology
is important because it makes users feel more secure with every field in life for both business and
personal reasons. The importance of this technology is that it helps to use in emergency cases