British Telecom Analysis
Added on 2020-12-09
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British Telecom Analysis
EXECUTIVE SUMMARY British telecom global service is company is division of the united kingdomtelecommunications. This was established in the July 2000. Currently it is working in the 180countries. Earlier it was working as private firm. But after the Telecommunication Act 1984 thisbecame the public one. Employees working in the company are 17000. CEO of the company isBas Burger. In the beginning of the 2009 firm has faced the loss of £340 due to the resignationof CEO François Barrault. Instead, if the sales of the company has face losses of £ 2.1 bn. afterthe leaving of the Chief Executive Officer the company had faced many losses. Theheadquarters of the company is in BT Centre London, EC 1 United Kingdom. This is providingthe services like telephone, broadband and many more. This report will study about the PESTLEAnalysis of British telecom. This report will more explain about the porter's five forces whichwill impact the business. Furthermore, it will tell about the resources, skills, core competenciesof the company. It will also define the SWOT analysis of the company.
TABLE OF CONTENTSEXECUTIVE SUMMARY ............................................................................................................2INTRODUCTION...........................................................................................................................1MAIN BODY ..................................................................................................................................1SECTION 1 PESTLE Analysis of the British telecom services ................................................1Section 2 Five Forces Analysis ..................................................................................................3Section 3 Resources, skills, capabilities and core competencies about the British telecomservices........................................................................................................................................6Section 4 SWOT analysis of British telecom .............................................................................9CONCLUSION..............................................................................................................................12REFERENCES .............................................................................................................................13
INTRODUCTIONTelecom services mean the company that is handling the services of telephone andbroadband. It also involves the internet services, which are connecting the people of differentregions with the world. Telecom services not only provide facility of telephone but now internetservices is also there which are trending in the world. Telecom services is increasing theconnection of people. British telecom to provide quality services to customers. Without theseservices, no one is able to talk or connect to people.This report will study about pestle analysisof the British telecom services. It will explain further five forces framework which will defineabout the micro environment analysis. This study will explain the internal analysis whichincludes resources, skills, capabilities and core competencies. It will also study about the telecomservices. MAIN BODY SECTION 1 PESTLE Analysis of the British telecom services British telecom services is a company which is providing the services that are connectingto people. This company is a division of United Kingdom Telecommunication Company.Currently, it is working in 180 countries. It was established in the July 2000 from the name BTignites. In this PESTLE analysis of British telecom services is explained:Political factors - internet facility is used by all people. Rules are frequently changing inthis industry. Now internet facility is the right of every consumer. This service is usedfor educational purpose. It is the duty of British telecom services to provide goodnetwork facility for the company. In these factors, laws are changing on instant basis andit is affecting the work of the firm (Gillespie and Goddard, 2017). Person find itdifficult to work in this complex environment. There are various trade barriers whichaffect the business. In this, lot of risk is involved, if any of the rules break in that case itwill affect directly to the business. Government is involved in this business because it ismaking the rules related to it and by seeing them the company is making changes in theworking pattern . It is making the efforts to make changes in the Economic factors - it includes conditions which are prevailing in the market. Liketelecom industries are more affected by economic situations like inflation, depression,recession and many more. At the time of inflation, prices are high through which the
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