BSBHRM513 Manage Workforce Planning - Assignment

BSBHRM513 Manage workforce
planning
BSBHRM513
Manage workforce planning
Learner Assessment Workbook
Document Name: BSBHRM513 Manage workforce planning Learner
Assessment Workbook
Version: 2
Responsibility: Program Coordinator
Page 1 of 46
Date Created: Sept 2015
To be Reviewed: September
2018

BSBHRM513 Manage workforce
planning
INFORMATION REGARDING THIS ASSESSMENT TOOL
1. General Information
2. Instructions for Students
3. Instruction for Assessors
4Unit Outline
5. Assessments
6. Student Declaration
1. General Information about this Assessment Workbook
Development of this Assessment Tool
A Training and Assessment Strategyhas been developed for the qualification that contains
this unit. This Training and Assessment Strategy outlines the delivery and assessment
methodology to ensure consistency with our scope and requirements under NVR regulations
and legislations. Furthermore all assessments are written in line with the assessment
guidelines of the relevant training package.
A professional approach is applied to ensure that these assessment resources are current,
valid, fair and flexible assessment tools that accurately relate to the elements and
performance criteria to meet competency standards.
This Assessment Tool has been reviewed to ensure it meets with the unit of competency
evidence requirements.
All resources comply with the appropriate training packages, released on www.training.gov.au
To ensure they are kept current and fair they undergo several types of formal validation
processes. These include:
 Industry validation of our programs via an Industry Consultation committee
 Industry validation of our assessment tools via an Industry Consultation committee
 Trainer/ Assessor validations as scheduled in our programs register
 Feedback from our clients and students is also encouraged to maintain currency and
reflect any changes within the industry.
General information about Assessment
There is a combination of formative and summative approaches to assessment designed for a
learning environment that enables simulation in workplace environments or employment
seeking activities when required. The timeframe for assessment is outlined in each Training
Program Outline that is issued and discussed at enrolment; and each student must complete
the ‘Student Declaration’ to verify both their understanding of the unit assessment
requirements and their readiness to proceed with the assessment process.
Assessment needs to include the full expression of competency which includes assessment
of knowledge, understanding, application and performance reliability.
Formative/Summative definitions:
Document Name: BSBHRM513 Manage workforce planning Learner
Assessment Workbook
Version: 2
Responsibility: Program Coordinator
Page 2 of 46
Date Created: Sept 2015
To be Reviewed: September
2018

BSBHRM513 Manage workforce
planning
Formative Assessment: Provides feedback to both trainer and student about progress both
of the course program and the individual. It does not necessarily contribute to formal
outcomes, e.g. certification.
Summative Assessment: Summative assessment is by contrast a high value function that
evaluates against a standard; it does contribute to formal outcomes.
Resources needed for the assessment
The assessments are designed for general classroom delivery with access to:
 A relevant simulated environment for the purposes of practical demonstration
 Business technology and organisational processes where required - a computer with
access to the internet, an email function and a word processing application will
generally be provided for the completion of all assessments as required.
Assessment process overview
When you have completed all Assessments, and you have (if required) made a copy of your
completed Assessments; it is time to submit the completed Assessment Workbook to your
Assessor. Your Assessor will provide you with feedback, whether this is verbal or written
responses, and a judgment of competency will be made.
Reasonable Adjustment
Students must apply for special consideration and make reasonable adjustment to
assessment, as appropriate. Information regarding reasonable adjustment can be found in
both the relevant program Training and Assessment Strategy (TAS)
Reassessment Process
Incomplete Assessments will result in Assessment Workbook being handed back to the
student and marking of the respective Assessment(s) will not commence until the
Assessment is completed. If there is a Not Satisfactory assessment outcome, the Assessor
will discuss and provide feedback to the student on the area/s for improvement and confirm
further requirements. At this time a mutually agreed future date for re-assessment will be set.
Reassessment Process:
 Each student is entitled to 2 assessment attempts at no additional cost
 Each re-assessment attempt must be completed within a 48-96 hour maximum
timeframe from the previous attempt.
 Trainer/Assessor will provide direction to the student on the further learning required
for next assessment attempt.
 Assessor may apply reasonable adjustment to the subsequent assessment attempts
if required
 These 2 assessment attempts should be across a maximum period of 2 weeks
 At the end of the second unsuccessful assessment attempt, a formal student/trainer
counseling session will occur, to discuss the student’s suitability to the learning
program or fees for re-assessment may apply
Document Name: BSBHRM513 Manage workforce planning Learner
Assessment Workbook
Version: 2
Responsibility: Program Coordinator
Page 3 of 46
Date Created: Sept 2015
To be Reviewed: September
2018

BSBHRM513 Manage workforce
planning
2. Instructions to Students
How you will be assessed / able to demonstrate competency for this unit
To demonstrate competence in this unit you must satisfactorily meet the requirements of this
Assessment Workbook.
The Assessment Workbook represents 1 (one) complete record of evidence. The Assessment
Workbook consists of several different Assessments that may include further pieces of
evidence to be developed by the student. Each Assessment is reviewed by an Assessor and
an outcome determined for each completed Assessment submission.
Assessment Instructions for BSBHRM513 Manage workforce
planning
Five Assessment Tasks in this workbook must be completed for competency
to be achieved in the unit
Assessment 1- Research Project This assessment requires the candidate to consult with
and analyse an organisation to determine workforce
planning needs. Review current data on staff turnover
and demographics. Assess factors that may affect
workforce supply and establish the organisation's
requirements for a skilled and diverse workforce
Assessment 2 – Research Project Establish objectives and strategies to meet
organisational workforce plans. Obtain agreement and
endorsement for objectives.
Assessment-3- Research Project Candidates are required to complete a workforce plan for
the organisationanalysed in Assessment Tasks 1 and 2.
Assessment 4 – Research Project Based on the information gathered in Assessment Tasks
1, 2 and 3, develop a succession plan identifying high
potential/promotable employees and document the
strategies which you would implement to develop and
retain them. Identify strategies for attracting external
candidates and monitor & evaluate workforce trends.
Assessment 5 – Written Questions The test will be of 60 minutes (Maximum) duration and
comprises of short answers questions.
This is an open book test, reference papers, notes,
student workbook, past assignments can be used.
You will need to be deemed satisfactory in all the given
assessments to be competent in this unit
Rules for Completing Assessments
This Assessment Workbook must be completed in Black or Blue pen. White out must not be
used. If you need to amend written information cross it out and rewrite the correct
information. Additional sheets maybe attached if required.
Assessment Length
Where space/lines have been provided for responding to an Assessment you should not see
the size of the space provided as a guide to the length of your answer.
Document Name: BSBHRM513 Manage workforce planning Learner
Assessment Workbook
Version: 2
Responsibility: Program Coordinator
Page 4 of 46
Date Created: Sept 2015
To be Reviewed: September
2018

BSBHRM513 Manage workforce
planning
If you require extra room for a response, attach a separate page to this Assessment
Workbook with the following points included – your name, date the response/s were made,
the unit code and Assessment clearly indicated.
How are the Outcomes for Assessments Assessed?
Each Assessment within this Assessment Workbook will be given an outcome of either
Satisfactory or Not satisfactory. What does this mean?
Satisfactory Outcome:
 The Assessor has reviewed the Assessment Workbook against the requirements of
the Assessment and is satisfied that all requirements have been met.
Not Satisfactory Outcome:
 The Assessor has reviewed the Assessment Workbook against the requirements of
the Assessment and is not satisfied that all requirements have been met.
If you receive a Not Satisfactory outcome you will be given an opportunity to discuss and
review with your Assessor the area/s for improvement and resubmit the individual
Assessment as per Assessor’s instructions.
If you receive a Satisfactory outcome for the individual Assessment, then this outcome forms
one part of the requirement used to form a final judgement of competency for this unit.
How is Competency Achieved?
Competency is achieved when you have (4) four satisfactorily completed Assessments within
this Assessment Workbook. The Assessor, understanding the rules of evidence, is also able
to make a determination of competency for you the individual student factoring the need for
reasonable adjustment as required.
Student Please Note:
 There is zero tolerance for cheating and plagiarism
 If you the student are found to have cheated on any forms of assessment, including
plagiarism of another’s work, you will be required to re-sit an alternative assessment
under the supervision of an assessor to confirm competence in this unit.
 You must satisfy the requirements for competency within this
Assessment Workbook to achieve a competency outcome.
You can make and keep copies of all work that you submit. (Optional)
Evidence provided by you is retained for our records and not returned to you.
3. Instruction for Assessors
Evidence Gathering/Collection required
Assessment of a Unit of Competency is based on the review of the Assessments contained
within this Assessment Workbook. This Assessment Workbook has been mapped to cover
the specifics of the Unit of Competency as per the contents of the Training Package and
includes:
 Performance Evidence
 Knowledge Evidence
 Assessment Conditions
Document Name: BSBHRM513 Manage workforce planning Learner
Assessment Workbook
Version: 2
Responsibility: Program Coordinator
Page 5 of 46
Date Created: Sept 2015
To be Reviewed: September
2018

BSBHRM513 Manage workforce
planning
It is also essential that assessment is conducted with the rules of evidence as a primary
focus:
 Authentic
 Valid
 Current
 Sufficient
How to make a judgement of competency using the Assessments
Competency is achieved when you have a combination of (4) four satisfactorily completed
Assessments within this Assessment Workbook. The Assessor, understanding the rules of
evidence, is also able to make a determination of competency for you the individual student
factoring the need for reasonable adjustment as required.
Unit Overview
Application
This unit describes the skills and knowledge required to manage planning in relation to an
organisation's workforce including researching requirements, developing objectives and
strategies, implementing initiatives and monitoring and evaluating trends.
It applies to individuals who are human resource managers or staff members with a role in a
policy or planning unit that focuses on workforce planning.
No licensing, legislative or certification requirements apply to this unit at
the time of publication.
Element Elements describe the
essential outcomes
Performance Criteria Performance criteriaDescribe the performance
needed to demonstrate achievement of the element.
1 Research workforce requirements 1.1 Review current data on staff turnover and demographics
1.2 Assess factors that may affect workforce supply
1.3 Establish the organisation's requirements for a skilled and diverse workforce
2 Develop workforce objectives and
strategies
2.1 Review organisational strategy and establish aligned objectives for modification or
retention of the workforce
2.2 Consider strategies to address unacceptable staff turnover, if required
2.3 Define objectives to retain required skilled labour
2.4 Define objectives for workforce diversity and cross-cultural management
2.5 Define strategies to source skilled labour
2.6 Communicate objectives and rationale to relevant stakeholders
2.7 Obtain agreement and endorsement for objectives and establish targets
2.8 Develop contingency plans to cope with extreme situations
3 Implement initiatives to support
workforce planning objectives
3.1 Implement action to support agreed objectives for recruitment, training, redeployment
and redundancy
3.2 Develop and implement strategies to assist workforce to deal with organisational
change
3.3 Develop and implement strategies to assist in meeting the organisation's workforce
diversity goals
3.4 Implement succession planning system to ensure desirable workers are developed
and retained
3.5 Implement programs to ensure workplace is an employer of choice
4 Monitor and evaluate workforce trends 4.1 Review workforce plan against patterns in exiting employee and workforce changes
4.2 Monitor labour supply trends for areas of over- or under-supply in the external
environment
4.3 Monitor effects of labour trends on demand for labour
4.4 Survey organisational climate to gauge worker satisfaction
4.5 Refine objectives and strategies in response to internal and external changes and
make recommendations in response to global trends and incidents
4.6 Regularly review government policy on labour demand and supply
4.7 Evaluate effectiveness of change processes against agreed objectives
Foundation Skills
Document Name: BSBHRM513 Manage workforce planning Learner
Assessment Workbook
Version: 2
Responsibility: Program Coordinator
Page 6 of 46
Date Created: Sept 2015
To be Reviewed: September
2018

BSBHRM513 Manage workforce
planning
This section describes language, literacy, numeracy and employment skills
incorporated in the performance criteria that are required for competent performance.
Skill Performance Criteria Description
Reading 1.1-1.3, 2.1-2.4, 3.1 Evaluates and comprehends textual information from a range of sources and
draws own conclusions
Writing 1.1-1.3, 2.5, 3.1, 3.4,
3.5
Integrates information from a number of sources to develop material that
supports purposes of documentation using suitable grammatical structure and clear,
logical language
Oral Communication 2.5, 3.4 Presents opinions, ideas and organisational requirements clearly and
creatively using language and presentation techniques appropriate to audience and
environment
Elicits views and opinions of others by listening and questioning
Numeracy 2.3, 2.4, 3.3 Evaluates financial and marketing data using whole numbers, decimals and
percentages to make accurate calculations
Navigate the world of
work
2.1 Recognises and follows explicit and implicit organisational protocols and
meets expectations associated with own role
Interact with others 2.5, 3.4 Selects appropriate form, channel and mode of communication for a specific
purpose relevant to own role
Get the work done 1.1-1.3, 2.1-2.4, 3.1,
3.2, 3.3, 3.4
Develops plans to manage relatively complex tasks with an awareness of how
they may contribute to longer-term operational and strategic goals
Makes decisions by systematically analysing information, identifying and
evaluating options against set criteria, and choosing most appropriate option
Evaluates outcomes of decisions to identify opportunities for improvement
Develops new and innovative ideas through exploration, analysis and critical
thinking
Performance Evidence
Evidence of the ability to:
 review and interpret information from a range of internal and external sources to
identify:
 current staff turnover and demographics
 labour supply trends factors that may affect workforce supply
 organisation's workforce requirements objectives and strategies
 manage workforce planning including developing, implementing, monitoring and
reviewing strategies to meet workforce needs
 review relevant trends and supply and demand factors that will impact on an
organisation's workforce
 develop a workforce plan that includes relevant research and specific strategies to
ensure access to a skilled and diverse workforce.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least
once.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
 explain current information about external labour supply relevant to the specific
industry or skill requirements of the organisation
 outline industrial relations relevant to the specific industry
 describe labour force analysis and forecasting techniques.
Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered
demonstrates consistent performance of typical activities experienced in the business
development – marketing field of work and include access to:
 relevant legislation, regulations, standards and codes
 relevant workplace documentation and resources
 organisational strategic and marketing plans
Document Name: BSBHRM513 Manage workforce planning Learner
Assessment Workbook
Version: 2
Responsibility: Program Coordinator
Page 7 of 46
Date Created: Sept 2015
To be Reviewed: September
2018

BSBHRM513 Manage workforce
planning
 case studies and, where possible, real situations.
Document Name: BSBHRM513 Manage workforce planning Learner
Assessment Workbook
Version: 2
Responsibility: Program Coordinator
Page 8 of 46
Date Created: Sept 2015
To be Reviewed: September
2018